I followed the instructions to set up Outlook with my company's email account
and it said that the install was complete ( ex. onetwothree.net). To do
this, I opened "MS Outlook" icon on my desktop and followed the process but I
can't access my mailbox. When I double-click on the Office icon, it prompts
me to "retry, work offline or cancel", when I select work offline, it does
have my mail, what am I doing wrong? Am I setting it up in the wrong location

HELP!

What kind of "Company email account"? An Exchange Server?

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Rhonda" wrote in message
...
I followed the instructions to set up Outlook with my company's email
account
and it said that the install was complete ( ex. onetwothree.net). To do
this, I opened "MS Outlook" icon on my desktop and followed the process
but I
can't access my mailbox. When I double-click on the Office icon, it
prompts
me to "retry, work offline or cancel", when I select work offline, it does
have my mail, what am I doing wrong? Am I setting it up in the wrong
location

HELP!

example:

username:
Outgoing Mail Server: smtpout.secureserver.net

Does this help. I followed the instructions exactly as it states on the
procedure and it said it was installed correctly but now I can't open Office
with getting those error messages and there is no login box?

Thanks in advance for your prompt response.

"Hal Hostetler [MVP P/I]" wrote:

What kind of "Company email account"? An Exchange Server?

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Rhonda" wrote in message
...
I followed the instructions to set up Outlook with my company's email
account
and it said that the install was complete ( ex. onetwothree.net). To do
this, I opened "MS Outlook" icon on my desktop and followed the process
but I
can't access my mailbox. When I double-click on the Office icon, it
prompts
me to "retry, work offline or cancel", when I select work offline, it does
have my mail, what am I doing wrong? Am I setting it up in the wrong
location

HELP!

'Control panel|Mail|E-mail Accounts|View or change existing e-mail
accounts|Next', do you see an entry labeled "Microsoft Exchange Server"?

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Rhonda" wrote in message
...
example:

username:
Outgoing Mail Server: smtpout.secureserver.net

Does this help. I followed the instructions exactly as it states on the
procedure and it said it was installed correctly but now I can't open
Office
with getting those error messages and there is no login box?

Thanks in advance for your prompt response.

"Hal Hostetler [MVP P/I]" wrote:

What kind of "Company email account"? An Exchange Server?

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Rhonda" wrote in message
...
I followed the instructions to set up Outlook with my company's email
account
and it said that the install was complete ( ex. onetwothree.net). To
do
this, I opened "MS Outlook" icon on my desktop and followed the
process
but I
can't access my mailbox. When I double-click on the Office icon, it
prompts
me to "retry, work offline or cancel", when I select work offline, it
does
have my mail, what am I doing wrong? Am I setting it up in the wrong
location

HELP!