I've checked several of the other posts here and they look like they relate
to the fact that Outlook does not get the last part of the authentication
before sending and keeps mail in the outbox. My issue is that fact that the
emails become italicized in the Outbox but still do not send. I thought that
when they became italicized they finished the authentication and was ready to
go? The mail only gets sent when you open the Outbox itself. XP-SP2/Office
2003 SP2. Any suggesttions other than telling everyone to open their outbox
when they send?

un-1337 wrote:

I've checked several of the other posts here and they look like they
relate to the fact that Outlook does not get the last part of the
authentication before sending and keeps mail in the outbox. My issue
is that fact that the emails become italicized in the Outbox but
still do not send. I thought that when they became italicized they
finished the authentication and was ready to go? The mail only gets
sent when you open the Outbox itself. XP-SP2/Office 2003 SP2. Any
suggesttions other than telling everyone to open their outbox when
they send?

Enable diagnostic logging and perform a send/receive. Then examine the log
to see what's happening. http://support.microsoft.com/kb/831053/en-us
--
Brian Tillman