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#1
February 3rd 07, 04:17 PM
posted to microsoft.public.outlook.installation
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Problem configuring Outlook 2007
Hi:
I've installed Office 2007 and can open Word, Excel, etc. When I try to launch Outlook, I get a message saying "Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The attempt to log on to Microsft Exchange has failed." I've tried to repair the installation but that didnt' work. I searched for ..PST files on my laptop and didn't find any. And I uninstalled Office 2003. Does anyone have any trouble shooting ideas? Thanks! Rik 
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#2
February 3rd 07, 04:35 PM
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Problem configuring Outlook 2007
Are you actually using an Exchange account or not? If not, recreate your
mail profile and set it up with the right account configureation; http://www.howto-outlook.com/faq/newprofile.htm -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more ----- "Rik" Rik @discussions.microsoft.com wrote in message ... Hi: I've installed Office 2007 and can open Word, Excel, etc. When I try to launch Outlook, I get a message saying "Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The attempt to log on to Microsft Exchange has failed." I've tried to repair the installation but that didnt' work. I searched for .PST files on my laptop and didn't find any. And I uninstalled Office 2003. Does anyone have any trouble shooting ideas? Thanks! Rik
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#3
February 3rd 07, 04:55 PM
posted to microsoft.public.outlook.installation
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Problem configuring Outlook 2007
I use an Exchange account to connect to my corporate network via VPN.
I tried to follow directions on the link you sent, but I'm running Vista on my notebook and I can't fnd the Mail folder in Control Panel. Thanks! Rik "Roady [MVP]" wrote: Are you actually using an Exchange account or not? If not, recreate your mail profile and set it up with the right account configureation; http://www.howto-outlook.com/faq/newprofile.htm -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more ----- "Rik" Rik @discussions.microsoft.com wrote in message ... Hi: I've installed Office 2007 and can open Word, Excel, etc. When I try to launch Outlook, I get a message saying "Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The attempt to log on to Microsft Exchange has failed." I've tried to repair the installation but that didnt' work. I searched for .PST files on my laptop and didn't find any. And I uninstalled Office 2003. Does anyone have any trouble shooting ideas? Thanks! Rik
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#4
February 3rd 07, 05:07 PM
posted to microsoft.public.outlook.installation
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Problem configuring Outlook 2007
Is the VPN active and the Exchange server accessible as well? Verify that it
is not an Exchange 5.5 server as that is unsupported with Outlook 2007. If you are running a 64-bit edition of Vista check Additional Options- View 32-bit Control Panel Items -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more ----- "Rik" Rik @discussions.microsoft.com wrote in message ... I use an Exchange account to connect to my corporate network via VPN. I tried to follow directions on the link you sent, but I'm running Vista on my notebook and I can't fnd the Mail folder in Control Panel. Thanks! Rik "Roady [MVP]" wrote: Are you actually using an Exchange account or not? If not, recreate your mail profile and set it up with the right account configureation; http://www.howto-outlook.com/faq/newprofile.htm -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more ----- "Rik" Rik @discussions.microsoft.com wrote in message ... Hi: I've installed Office 2007 and can open Word, Excel, etc. When I try to launch Outlook, I get a message saying "Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The attempt to log on to Microsft Exchange has failed." I've tried to repair the installation but that didnt' work. I searched for .PST files on my laptop and didn't find any. And I uninstalled Office 2003. Does anyone have any trouble shooting ideas? Thanks! Rik
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#5
February 3rd 07, 05:16 PM
posted to microsoft.public.outlook.installation
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Problem configuring Outlook 2007
I've tried launching it with the VPN active and inactive. I get the same
message. I know that the VPN connects to the network because I've accessed files from the network. I'm not sure it's Exchange 5.5, though. I'll have to check on that. Thanks! Rik "Roady [MVP]" wrote: Is the VPN active and the Exchange server accessible as well? Verify that it is not an Exchange 5.5 server as that is unsupported with Outlook 2007. If you are running a 64-bit edition of Vista check Additional Options- View 32-bit Control Panel Items -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more ----- "Rik" Rik @discussions.microsoft.com wrote in message ... I use an Exchange account to connect to my corporate network via VPN. I tried to follow directions on the link you sent, but I'm running Vista on my notebook and I can't fnd the Mail folder in Control Panel. Thanks! Rik "Roady [MVP]" wrote: Are you actually using an Exchange account or not? If not, recreate your mail profile and set it up with the right account configureation; http://www.howto-outlook.com/faq/newprofile.htm -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more ----- "Rik" Rik @discussions.microsoft.com wrote in message ... Hi: I've installed Office 2007 and can open Word, Excel, etc. When I try to launch Outlook, I get a message saying "Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The attempt to log on to Microsft Exchange has failed." I've tried to repair the installation but that didnt' work. I searched for .PST files on my laptop and didn't find any. And I uninstalled Office 2003. Does anyone have any trouble shooting ideas? Thanks! Rik
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#6
February 3rd 07, 05:44 PM
posted to microsoft.public.outlook.installation
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Problem configuring Outlook 2007
Alright, let me know if that wasn't the case and we'll continue
troubleshooting. -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more ----- "Rik" wrote in message ... I've tried launching it with the VPN active and inactive. I get the same message. I know that the VPN connects to the network because I've accessed files from the network. I'm not sure it's Exchange 5.5, though. I'll have to check on that. Thanks! Rik "Roady [MVP]" wrote: Is the VPN active and the Exchange server accessible as well? Verify that it is not an Exchange 5.5 server as that is unsupported with Outlook 2007. If you are running a 64-bit edition of Vista check Additional Options- View 32-bit Control Panel Items -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more ----- "Rik" Rik @discussions.microsoft.com wrote in message ... I use an Exchange account to connect to my corporate network via VPN. I tried to follow directions on the link you sent, but I'm running Vista on my notebook and I can't fnd the Mail folder in Control Panel. Thanks! Rik "Roady [MVP]" wrote: Are you actually using an Exchange account or not? If not, recreate your mail profile and set it up with the right account configureation; http://www.howto-outlook.com/faq/newprofile.htm -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more ----- "Rik" Rik @discussions.microsoft.com wrote in message ... Hi: I've installed Office 2007 and can open Word, Excel, etc. When I try to launch Outlook, I get a message saying "Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The attempt to log on to Microsft Exchange has failed." I've tried to repair the installation but that didnt' work. I searched for .PST files on my laptop and didn't find any. And I uninstalled Office 2003. Does anyone have any trouble shooting ideas? Thanks! Rik
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