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| Tags: delete, folder, folders, list, mail |
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#1
March 5th 06, 08:36 AM
posted to microsoft.public.outlook.installation
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I can't delete mail folders from the folder list.
Outlook 2003 with Outlook Connector, my main address is @msn.com--
I made mistakes when trying to set up other accounts in Outlook. Now I have entrys in the Folder List, such as "Hotmail" that I can't delete or close. If I try to right click and "close" the folder, I get a message "The messaging interface has returned an unknown error..." If I try to left click on a folder name, I get "The set of folders can not be opened" with a dialog about ost & pst files. 
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#2
March 5th 06, 04:07 PM
posted to microsoft.public.outlook.installation
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I can't delete mail folders from the folder list.
If those are ghost folders associated with Hotmail or MSN accounts, you must delete the accounts in Tools | E-mail Accounts.
If they're from some other source, you have two choices -- ignore them or start over with a new mail profile. See http://www.outlook-tips.net/howto/ghosts.htm -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "GaryK" wrote in message ... Outlook 2003 with Outlook Connector, my main address is @msn.com-- I made mistakes when trying to set up other accounts in Outlook. Now I have entrys in the Folder List, such as "Hotmail" that I can't delete or close. If I try to right click and "close" the folder, I get a message "The messaging interface has returned an unknown error..." If I try to left click on a folder name, I get "The set of folders can not be opened" with a dialog about ost & pst files.
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#3
March 17th 06, 08:17 AM
posted to microsoft.public.outlook.installation
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I can't delete mail folders from the folder list.
Sue, thank you.
The folders (accounts) aren't even listed under "Tools | Email Accounts". I will try the link you sent and see what it says. btw, I had an opportunity for a free support call to Microsoft and they seemed to think that listed folders may be associated with an empty .PST file. "GaryK" wrote: Outlook 2003 with Outlook Connector, my main address is @msn.com-- I made mistakes when trying to set up other accounts in Outlook. Now I have entrys in the Folder List, such as "Hotmail" that I can't delete or close. If I try to right click and "close" the folder, I get a message "The messaging interface has returned an unknown error..." If I try to left click on a folder name, I get "The set of folders can not be opened" with a dialog about ost & pst files.
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