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#1
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One workstation can't access email from ISP - CROSSPOST
Crosspost from microsoft.public.windows.server.sbs and
microsoft.public.exchange.admin. ========================= SBS 2003 Premium, ISA 2004, WSUS, Exchange - all patches/updates current. Tried last week to switch-over from ISP email (POP/SMTP) to using Exchange. Long story - couldn't get it to work, so switched back to where we were. Now one of the workstations - a Dell Latitude D820 laptop - can't access the ISP incoming or outgoing mail servers. I've uninstalled and reinstalled Outlook 2003, deleted and recreated the account in Outlook, and rebooted many times - still no change. Also tried doing a repair from Control Panel Add/Remove Programs - no change. I next tried creating an email account for him on my workstation using his info - and it worked - so tried uninstall/reinstall again on his laptop - still won't work. Also ensured the Firewall Client was working correctly - it is. What am I missing? -- Mike Webb Platte River Whooping Crane Maintenance Trust, Inc. a 501 (c)(3) conservation non-profit organization |
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#2
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One workstation can't access email from ISP - CROSSPOST
From the workstation;
Open CMD prompt. Type "telnet smtp.servername.com 25" Press enter. You should get something like this: Trying ???.???.???.???... Connected to mail.domain.ext. Escape character is '^]'. 220 mail.domain.ext ESMTP Sendmail ?version-number?; ?date+time+gmtoffset? Or, something like this; ********************************************220*** ******** (in the case of an exchange server) If you get a time out or anything else, you have a network related problem. (Firewall, DNS, hosts file, cached data, etc.) If you do get a valid response, it's something on the workstation. That will help rule in or out problems with software. "Mike Webb" wrote in message ... Crosspost from microsoft.public.windows.server.sbs and microsoft.public.exchange.admin. ========================= SBS 2003 Premium, ISA 2004, WSUS, Exchange - all patches/updates current. Tried last week to switch-over from ISP email (POP/SMTP) to using Exchange. Long story - couldn't get it to work, so switched back to where we were. Now one of the workstations - a Dell Latitude D820 laptop - can't access the ISP incoming or outgoing mail servers. I've uninstalled and reinstalled Outlook 2003, deleted and recreated the account in Outlook, and rebooted many times - still no change. Also tried doing a repair from Control Panel Add/Remove Programs - no change. I next tried creating an email account for him on my workstation using his info - and it worked - so tried uninstall/reinstall again on his laptop - still won't work. Also ensured the Firewall Client was working correctly - it is. What am I missing? -- Mike Webb Platte River Whooping Crane Maintenance Trust, Inc. a 501 (c)(3) conservation non-profit organization |
#3
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One workstation can't access email from ISP - CROSSPOST
I'll give it a try and report back, thanks.
"Funkadyleik Spynwhanker" wrote in message .. . From the workstation; Open CMD prompt. Type "telnet smtp.servername.com 25" Press enter. You should get something like this: Trying ???.???.???.???... Connected to mail.domain.ext. Escape character is '^]'. 220 mail.domain.ext ESMTP Sendmail ?version-number?; ?date+time+gmtoffset? Or, something like this; ********************************************220*** ******** (in the case of an exchange server) If you get a time out or anything else, you have a network related problem. (Firewall, DNS, hosts file, cached data, etc.) If you do get a valid response, it's something on the workstation. That will help rule in or out problems with software. "Mike Webb" wrote in message ... Crosspost from microsoft.public.windows.server.sbs and microsoft.public.exchange.admin. ========================= SBS 2003 Premium, ISA 2004, WSUS, Exchange - all patches/updates current. Tried last week to switch-over from ISP email (POP/SMTP) to using Exchange. Long story - couldn't get it to work, so switched back to where we were. Now one of the workstations - a Dell Latitude D820 laptop - can't access the ISP incoming or outgoing mail servers. I've uninstalled and reinstalled Outlook 2003, deleted and recreated the account in Outlook, and rebooted many times - still no change. Also tried doing a repair from Control Panel Add/Remove Programs - no change. I next tried creating an email account for him on my workstation using his info - and it worked - so tried uninstall/reinstall again on his laptop - still won't work. Also ensured the Firewall Client was working correctly - it is. What am I missing? -- Mike Webb Platte River Whooping Crane Maintenance Trust, Inc. a 501 (c)(3) conservation non-profit organization |
#4
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One workstation can't access email from ISP - CROSSPOST
Tried telnet on ports 110 and 25 - "could not open a connection to the host
....." Just to see if'd work, I created an account for him on my computer using OE and was able to retrieve his messages. So ... it must be on his computer. Checked Event logs - nothing remarkable. All services seem to be running that ought to. Registry corruption? Mike "Funkadyleik Spynwhanker" wrote in message .. . From the workstation; Open CMD prompt. Type "telnet smtp.servername.com 25" Press enter. You should get something like this: Trying ???.???.???.???... Connected to mail.domain.ext. Escape character is '^]'. 220 mail.domain.ext ESMTP Sendmail ?version-number?; ?date+time+gmtoffset? Or, something like this; ********************************************220*** ******** (in the case of an exchange server) If you get a time out or anything else, you have a network related problem. (Firewall, DNS, hosts file, cached data, etc.) If you do get a valid response, it's something on the workstation. That will help rule in or out problems with software. "Mike Webb" wrote in message ... Crosspost from microsoft.public.windows.server.sbs and microsoft.public.exchange.admin. ========================= SBS 2003 Premium, ISA 2004, WSUS, Exchange - all patches/updates current. Tried last week to switch-over from ISP email (POP/SMTP) to using Exchange. Long story - couldn't get it to work, so switched back to where we were. Now one of the workstations - a Dell Latitude D820 laptop - can't access the ISP incoming or outgoing mail servers. I've uninstalled and reinstalled Outlook 2003, deleted and recreated the account in Outlook, and rebooted many times - still no change. Also tried doing a repair from Control Panel Add/Remove Programs - no change. I next tried creating an email account for him on my workstation using his info - and it worked - so tried uninstall/reinstall again on his laptop - still won't work. Also ensured the Firewall Client was working correctly - it is. What am I missing? -- Mike Webb Platte River Whooping Crane Maintenance Trust, Inc. a 501 (c)(3) conservation non-profit organization |
#5
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One workstation can't access email from ISP - CROSSPOST
Did a reinstallation of WinXP, still can't TELNET to mail servers and, of
course, Outlook can't get any mail. I'm about ready to take it to a tech shop to see what they can do with it. Any ideas? Mike "Funkadyleik Spynwhanker" wrote in message .. . From the workstation; Open CMD prompt. Type "telnet smtp.servername.com 25" Press enter. You should get something like this: Trying ???.???.???.???... Connected to mail.domain.ext. Escape character is '^]'. 220 mail.domain.ext ESMTP Sendmail ?version-number?; ?date+time+gmtoffset? Or, something like this; ********************************************220*** ******** (in the case of an exchange server) If you get a time out or anything else, you have a network related problem. (Firewall, DNS, hosts file, cached data, etc.) If you do get a valid response, it's something on the workstation. That will help rule in or out problems with software. "Mike Webb" wrote in message ... Crosspost from microsoft.public.windows.server.sbs and microsoft.public.exchange.admin. ========================= SBS 2003 Premium, ISA 2004, WSUS, Exchange - all patches/updates current. Tried last week to switch-over from ISP email (POP/SMTP) to using Exchange. Long story - couldn't get it to work, so switched back to where we were. Now one of the workstations - a Dell Latitude D820 laptop - can't access the ISP incoming or outgoing mail servers. I've uninstalled and reinstalled Outlook 2003, deleted and recreated the account in Outlook, and rebooted many times - still no change. Also tried doing a repair from Control Panel Add/Remove Programs - no change. I next tried creating an email account for him on my workstation using his info - and it worked - so tried uninstall/reinstall again on his laptop - still won't work. Also ensured the Firewall Client was working correctly - it is. What am I missing? -- Mike Webb Platte River Whooping Crane Maintenance Trust, Inc. a 501 (c)(3) conservation non-profit organization |
#6
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One workstation can't access email from ISP - CROSSPOST
Unistalled the Small Business Server Firewall Client, unchecked all 4 items
for the Local Area Connection, then re-booted. Set up Local Area Connection again, did not install the FC, tried Outlook and .... same old thing, error 0x80042108. Tested account from the setup and it failed on everything but detecting a network connection. First thing I did was to check the internet for the latest driver for the NIC, found I already have it. Geez, there can't be anything left for me to do - besides spend the money for a tech to fix the darn thing. Unless you've still got ideas? Mike "Funkadyleik Spynwhanker" wrote in message .. . From the workstation; Open CMD prompt. Type "telnet smtp.servername.com 25" Press enter. You should get something like this: Trying ???.???.???.???... Connected to mail.domain.ext. Escape character is '^]'. 220 mail.domain.ext ESMTP Sendmail ?version-number?; ?date+time+gmtoffset? Or, something like this; ********************************************220*** ******** (in the case of an exchange server) If you get a time out or anything else, you have a network related problem. (Firewall, DNS, hosts file, cached data, etc.) If you do get a valid response, it's something on the workstation. That will help rule in or out problems with software. "Mike Webb" wrote in message ... Crosspost from microsoft.public.windows.server.sbs and microsoft.public.exchange.admin. ========================= SBS 2003 Premium, ISA 2004, WSUS, Exchange - all patches/updates current. Tried last week to switch-over from ISP email (POP/SMTP) to using Exchange. Long story - couldn't get it to work, so switched back to where we were. Now one of the workstations - a Dell Latitude D820 laptop - can't access the ISP incoming or outgoing mail servers. I've uninstalled and reinstalled Outlook 2003, deleted and recreated the account in Outlook, and rebooted many times - still no change. Also tried doing a repair from Control Panel Add/Remove Programs - no change. I next tried creating an email account for him on my workstation using his info - and it worked - so tried uninstall/reinstall again on his laptop - still won't work. Also ensured the Firewall Client was working correctly - it is. What am I missing? -- Mike Webb Platte River Whooping Crane Maintenance Trust, Inc. a 501 (c)(3) conservation non-profit organization |
#7
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One workstation can't access email from ISP - CROSSPOST
Do other Internet applications (Internet Explorer, for example) work
properly on this machine? Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "Mike Webb" wrote in message ... Unistalled the Small Business Server Firewall Client, unchecked all 4 items for the Local Area Connection, then re-booted. Set up Local Area Connection again, did not install the FC, tried Outlook and .... same old thing, error 0x80042108. Tested account from the setup and it failed on everything but detecting a network connection. First thing I did was to check the internet for the latest driver for the NIC, found I already have it. Geez, there can't be anything left for me to do - besides spend the money for a tech to fix the darn thing. Unless you've still got ideas? Mike "Funkadyleik Spynwhanker" wrote in message .. . From the workstation; Open CMD prompt. Type "telnet smtp.servername.com 25" Press enter. You should get something like this: Trying ???.???.???.???... Connected to mail.domain.ext. Escape character is '^]'. 220 mail.domain.ext ESMTP Sendmail ?version-number?; ?date+time+gmtoffset? Or, something like this; ********************************************220*** ******** (in the case of an exchange server) If you get a time out or anything else, you have a network related problem. (Firewall, DNS, hosts file, cached data, etc.) If you do get a valid response, it's something on the workstation. That will help rule in or out problems with software. "Mike Webb" wrote in message ... Crosspost from microsoft.public.windows.server.sbs and microsoft.public.exchange.admin. ========================= SBS 2003 Premium, ISA 2004, WSUS, Exchange - all patches/updates current. Tried last week to switch-over from ISP email (POP/SMTP) to using Exchange. Long story - couldn't get it to work, so switched back to where we were. Now one of the workstations - a Dell Latitude D820 laptop - can't access the ISP incoming or outgoing mail servers. I've uninstalled and reinstalled Outlook 2003, deleted and recreated the account in Outlook, and rebooted many times - still no change. Also tried doing a repair from Control Panel Add/Remove Programs - no change. I next tried creating an email account for him on my workstation using his info - and it worked - so tried uninstall/reinstall again on his laptop - still won't work. Also ensured the Firewall Client was working correctly - it is. What am I missing? -- Mike Webb Platte River Whooping Crane Maintenance Trust, Inc. a 501 (c)(3) conservation non-profit organization |
#8
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One workstation can't access email from ISP - CROSSPOST
Sure do.
"Hal Hostetler [MVP P/I]" wrote in message ... Do other Internet applications (Internet Explorer, for example) work properly on this machine? Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "Mike Webb" wrote in message ... Unistalled the Small Business Server Firewall Client, unchecked all 4 items for the Local Area Connection, then re-booted. Set up Local Area Connection again, did not install the FC, tried Outlook and .... same old thing, error 0x80042108. Tested account from the setup and it failed on everything but detecting a network connection. First thing I did was to check the internet for the latest driver for the NIC, found I already have it. Geez, there can't be anything left for me to do - besides spend the money for a tech to fix the darn thing. Unless you've still got ideas? Mike "Funkadyleik Spynwhanker" wrote in message .. . From the workstation; Open CMD prompt. Type "telnet smtp.servername.com 25" Press enter. You should get something like this: Trying ???.???.???.???... Connected to mail.domain.ext. Escape character is '^]'. 220 mail.domain.ext ESMTP Sendmail ?version-number?; ?date+time+gmtoffset? Or, something like this; ********************************************220*** ******** (in the case of an exchange server) If you get a time out or anything else, you have a network related problem. (Firewall, DNS, hosts file, cached data, etc.) If you do get a valid response, it's something on the workstation. That will help rule in or out problems with software. "Mike Webb" wrote in message ... Crosspost from microsoft.public.windows.server.sbs and microsoft.public.exchange.admin. ========================= SBS 2003 Premium, ISA 2004, WSUS, Exchange - all patches/updates current. Tried last week to switch-over from ISP email (POP/SMTP) to using Exchange. Long story - couldn't get it to work, so switched back to where we were. Now one of the workstations - a Dell Latitude D820 laptop - can't access the ISP incoming or outgoing mail servers. I've uninstalled and reinstalled Outlook 2003, deleted and recreated the account in Outlook, and rebooted many times - still no change. Also tried doing a repair from Control Panel Add/Remove Programs - no change. I next tried creating an email account for him on my workstation using his info - and it worked - so tried uninstall/reinstall again on his laptop - still won't work. Also ensured the Firewall Client was working correctly - it is. What am I missing? -- Mike Webb Platte River Whooping Crane Maintenance Trust, Inc. a 501 (c)(3) conservation non-profit organization |
#9
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One workstation can't access email from ISP - CROSSPOST
Got him up and running, but didn't solve the problem. Set him up with the
POP3 Connector on Exchange and his email is pouring in. Still don't know what the problem was/is. Mike "Hal Hostetler [MVP P/I]" wrote in message ... Do other Internet applications (Internet Explorer, for example) work properly on this machine? Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "Mike Webb" wrote in message ... Unistalled the Small Business Server Firewall Client, unchecked all 4 items for the Local Area Connection, then re-booted. Set up Local Area Connection again, did not install the FC, tried Outlook and .... same old thing, error 0x80042108. Tested account from the setup and it failed on everything but detecting a network connection. First thing I did was to check the internet for the latest driver for the NIC, found I already have it. Geez, there can't be anything left for me to do - besides spend the money for a tech to fix the darn thing. Unless you've still got ideas? Mike "Funkadyleik Spynwhanker" wrote in message .. . From the workstation; Open CMD prompt. Type "telnet smtp.servername.com 25" Press enter. You should get something like this: Trying ???.???.???.???... Connected to mail.domain.ext. Escape character is '^]'. 220 mail.domain.ext ESMTP Sendmail ?version-number?; ?date+time+gmtoffset? Or, something like this; ********************************************220*** ******** (in the case of an exchange server) If you get a time out or anything else, you have a network related problem. (Firewall, DNS, hosts file, cached data, etc.) If you do get a valid response, it's something on the workstation. That will help rule in or out problems with software. "Mike Webb" wrote in message ... Crosspost from microsoft.public.windows.server.sbs and microsoft.public.exchange.admin. ========================= SBS 2003 Premium, ISA 2004, WSUS, Exchange - all patches/updates current. Tried last week to switch-over from ISP email (POP/SMTP) to using Exchange. Long story - couldn't get it to work, so switched back to where we were. Now one of the workstations - a Dell Latitude D820 laptop - can't access the ISP incoming or outgoing mail servers. I've uninstalled and reinstalled Outlook 2003, deleted and recreated the account in Outlook, and rebooted many times - still no change. Also tried doing a repair from Control Panel Add/Remove Programs - no change. I next tried creating an email account for him on my workstation using his info - and it worked - so tried uninstall/reinstall again on his laptop - still won't work. Also ensured the Firewall Client was working correctly - it is. What am I missing? -- Mike Webb Platte River Whooping Crane Maintenance Trust, Inc. a 501 (c)(3) conservation non-profit organization |
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