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One workstation can't access email from ISP - CROSSPOST



 
 
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  #1  
Old July 25th 06, 05:13 PM posted to microsoft.public.outlook.installation
Mike Webb
external usenet poster
 
Posts: 8
Default One workstation can't access email from ISP - CROSSPOST

Crosspost from microsoft.public.windows.server.sbs and
microsoft.public.exchange.admin.
=========================

SBS 2003 Premium, ISA 2004, WSUS, Exchange - all patches/updates current.

Tried last week to switch-over from ISP email (POP/SMTP) to using Exchange.
Long story - couldn't get it to work, so switched back to where we were.

Now one of the workstations - a Dell Latitude D820 laptop - can't access the
ISP incoming or outgoing mail servers.

I've uninstalled and reinstalled Outlook 2003, deleted and recreated the
account in Outlook, and rebooted many times - still no change. Also tried
doing a repair from Control Panel Add/Remove Programs - no change.
I next tried creating an email account for him on my workstation using his
info - and it worked - so tried uninstall/reinstall again on his laptop -
still won't work. Also ensured the Firewall Client was working correctly -
it is.

What am I missing?

--
Mike Webb
Platte River Whooping Crane Maintenance Trust, Inc.
a 501 (c)(3) conservation non-profit organization


Ads
  #2  
Old July 25th 06, 05:29 PM posted to microsoft.public.outlook.installation
Funkadyleik Spynwhanker
external usenet poster
 
Posts: 3
Default One workstation can't access email from ISP - CROSSPOST

From the workstation;

Open CMD prompt.

Type "telnet smtp.servername.com 25"

Press enter. You should get something like this:

Trying ???.???.???.???...
Connected to mail.domain.ext.
Escape character is '^]'.
220 mail.domain.ext ESMTP Sendmail ?version-number?; ?date+time+gmtoffset?

Or, something like this;
********************************************220*** ********
(in the case of an exchange server)

If you get a time out or anything else, you have a network related problem.
(Firewall, DNS, hosts file, cached data, etc.)

If you do get a valid response, it's something on the workstation. That
will help rule in or out problems with software.

"Mike Webb" wrote in message
...
Crosspost from microsoft.public.windows.server.sbs and
microsoft.public.exchange.admin.
=========================

SBS 2003 Premium, ISA 2004, WSUS, Exchange - all patches/updates current.

Tried last week to switch-over from ISP email (POP/SMTP) to using
Exchange.
Long story - couldn't get it to work, so switched back to where we were.

Now one of the workstations - a Dell Latitude D820 laptop - can't access
the
ISP incoming or outgoing mail servers.

I've uninstalled and reinstalled Outlook 2003, deleted and recreated the
account in Outlook, and rebooted many times - still no change. Also tried
doing a repair from Control Panel Add/Remove Programs - no change.
I next tried creating an email account for him on my workstation using his
info - and it worked - so tried uninstall/reinstall again on his laptop -
still won't work. Also ensured the Firewall Client was working
correctly -
it is.

What am I missing?

--
Mike Webb
Platte River Whooping Crane Maintenance Trust, Inc.
a 501 (c)(3) conservation non-profit organization



  #3  
Old July 25th 06, 05:38 PM posted to microsoft.public.outlook.installation
Mike Webb
external usenet poster
 
Posts: 8
Default One workstation can't access email from ISP - CROSSPOST

I'll give it a try and report back, thanks.

"Funkadyleik Spynwhanker" wrote in
message .. .
From the workstation;

Open CMD prompt.

Type "telnet smtp.servername.com 25"

Press enter. You should get something like this:

Trying ???.???.???.???...
Connected to mail.domain.ext.
Escape character is '^]'.
220 mail.domain.ext ESMTP Sendmail ?version-number?; ?date+time+gmtoffset?

Or, something like this;
********************************************220*** ********
(in the case of an exchange server)

If you get a time out or anything else, you have a network related
problem. (Firewall, DNS, hosts file, cached data, etc.)

If you do get a valid response, it's something on the workstation. That
will help rule in or out problems with software.

"Mike Webb" wrote in message
...
Crosspost from microsoft.public.windows.server.sbs and
microsoft.public.exchange.admin.
=========================

SBS 2003 Premium, ISA 2004, WSUS, Exchange - all patches/updates current.

Tried last week to switch-over from ISP email (POP/SMTP) to using
Exchange.
Long story - couldn't get it to work, so switched back to where we were.

Now one of the workstations - a Dell Latitude D820 laptop - can't access
the
ISP incoming or outgoing mail servers.

I've uninstalled and reinstalled Outlook 2003, deleted and recreated the
account in Outlook, and rebooted many times - still no change. Also
tried
doing a repair from Control Panel Add/Remove Programs - no change.
I next tried creating an email account for him on my workstation using
his
info - and it worked - so tried uninstall/reinstall again on his laptop -
still won't work. Also ensured the Firewall Client was working
correctly -
it is.

What am I missing?

--
Mike Webb
Platte River Whooping Crane Maintenance Trust, Inc.
a 501 (c)(3) conservation non-profit organization





  #4  
Old July 25th 06, 06:43 PM posted to microsoft.public.outlook.installation
Mike Webb
external usenet poster
 
Posts: 8
Default One workstation can't access email from ISP - CROSSPOST

Tried telnet on ports 110 and 25 - "could not open a connection to the host
....."

Just to see if'd work, I created an account for him on my computer using OE
and was able to retrieve his messages. So ... it must be on his computer.
Checked Event logs - nothing remarkable. All services seem to be running
that ought to.

Registry corruption?

Mike

"Funkadyleik Spynwhanker" wrote in
message .. .
From the workstation;

Open CMD prompt.

Type "telnet smtp.servername.com 25"

Press enter. You should get something like this:

Trying ???.???.???.???...
Connected to mail.domain.ext.
Escape character is '^]'.
220 mail.domain.ext ESMTP Sendmail ?version-number?; ?date+time+gmtoffset?

Or, something like this;
********************************************220*** ********
(in the case of an exchange server)

If you get a time out or anything else, you have a network related
problem. (Firewall, DNS, hosts file, cached data, etc.)

If you do get a valid response, it's something on the workstation. That
will help rule in or out problems with software.

"Mike Webb" wrote in message
...
Crosspost from microsoft.public.windows.server.sbs and
microsoft.public.exchange.admin.
=========================

SBS 2003 Premium, ISA 2004, WSUS, Exchange - all patches/updates current.

Tried last week to switch-over from ISP email (POP/SMTP) to using
Exchange.
Long story - couldn't get it to work, so switched back to where we were.

Now one of the workstations - a Dell Latitude D820 laptop - can't access
the
ISP incoming or outgoing mail servers.

I've uninstalled and reinstalled Outlook 2003, deleted and recreated the
account in Outlook, and rebooted many times - still no change. Also
tried
doing a repair from Control Panel Add/Remove Programs - no change.
I next tried creating an email account for him on my workstation using
his
info - and it worked - so tried uninstall/reinstall again on his laptop -
still won't work. Also ensured the Firewall Client was working
correctly -
it is.

What am I missing?

--
Mike Webb
Platte River Whooping Crane Maintenance Trust, Inc.
a 501 (c)(3) conservation non-profit organization





  #5  
Old July 25th 06, 08:57 PM posted to microsoft.public.outlook.installation
Mike Webb
external usenet poster
 
Posts: 8
Default One workstation can't access email from ISP - CROSSPOST

Did a reinstallation of WinXP, still can't TELNET to mail servers and, of
course, Outlook can't get any mail.
I'm about ready to take it to a tech shop to see what they can do with it.

Any ideas?
Mike

"Funkadyleik Spynwhanker" wrote in
message .. .
From the workstation;

Open CMD prompt.

Type "telnet smtp.servername.com 25"

Press enter. You should get something like this:

Trying ???.???.???.???...
Connected to mail.domain.ext.
Escape character is '^]'.
220 mail.domain.ext ESMTP Sendmail ?version-number?; ?date+time+gmtoffset?

Or, something like this;
********************************************220*** ********
(in the case of an exchange server)

If you get a time out or anything else, you have a network related
problem. (Firewall, DNS, hosts file, cached data, etc.)

If you do get a valid response, it's something on the workstation. That
will help rule in or out problems with software.

"Mike Webb" wrote in message
...
Crosspost from microsoft.public.windows.server.sbs and
microsoft.public.exchange.admin.
=========================

SBS 2003 Premium, ISA 2004, WSUS, Exchange - all patches/updates current.

Tried last week to switch-over from ISP email (POP/SMTP) to using
Exchange.
Long story - couldn't get it to work, so switched back to where we were.

Now one of the workstations - a Dell Latitude D820 laptop - can't access
the
ISP incoming or outgoing mail servers.

I've uninstalled and reinstalled Outlook 2003, deleted and recreated the
account in Outlook, and rebooted many times - still no change. Also
tried
doing a repair from Control Panel Add/Remove Programs - no change.
I next tried creating an email account for him on my workstation using
his
info - and it worked - so tried uninstall/reinstall again on his laptop -
still won't work. Also ensured the Firewall Client was working
correctly -
it is.

What am I missing?

--
Mike Webb
Platte River Whooping Crane Maintenance Trust, Inc.
a 501 (c)(3) conservation non-profit organization





  #6  
Old July 25th 06, 09:33 PM posted to microsoft.public.outlook.installation
Mike Webb
external usenet poster
 
Posts: 8
Default One workstation can't access email from ISP - CROSSPOST

Unistalled the Small Business Server Firewall Client, unchecked all 4 items
for the Local Area Connection, then re-booted. Set up Local Area Connection
again, did not install the FC, tried Outlook and .... same old thing, error
0x80042108. Tested account from the setup and it failed on everything but
detecting a network connection.

First thing I did was to check the internet for the latest driver for the
NIC, found I already have it.

Geez, there can't be anything left for me to do - besides spend the money
for a tech to fix the darn thing. Unless you've still got ideas?
Mike

"Funkadyleik Spynwhanker" wrote in
message .. .
From the workstation;

Open CMD prompt.

Type "telnet smtp.servername.com 25"

Press enter. You should get something like this:

Trying ???.???.???.???...
Connected to mail.domain.ext.
Escape character is '^]'.
220 mail.domain.ext ESMTP Sendmail ?version-number?; ?date+time+gmtoffset?

Or, something like this;
********************************************220*** ********
(in the case of an exchange server)

If you get a time out or anything else, you have a network related
problem. (Firewall, DNS, hosts file, cached data, etc.)

If you do get a valid response, it's something on the workstation. That
will help rule in or out problems with software.

"Mike Webb" wrote in message
...
Crosspost from microsoft.public.windows.server.sbs and
microsoft.public.exchange.admin.
=========================

SBS 2003 Premium, ISA 2004, WSUS, Exchange - all patches/updates current.

Tried last week to switch-over from ISP email (POP/SMTP) to using
Exchange.
Long story - couldn't get it to work, so switched back to where we were.

Now one of the workstations - a Dell Latitude D820 laptop - can't access
the
ISP incoming or outgoing mail servers.

I've uninstalled and reinstalled Outlook 2003, deleted and recreated the
account in Outlook, and rebooted many times - still no change. Also
tried
doing a repair from Control Panel Add/Remove Programs - no change.
I next tried creating an email account for him on my workstation using
his
info - and it worked - so tried uninstall/reinstall again on his laptop -
still won't work. Also ensured the Firewall Client was working
correctly -
it is.

What am I missing?

--
Mike Webb
Platte River Whooping Crane Maintenance Trust, Inc.
a 501 (c)(3) conservation non-profit organization





  #7  
Old July 26th 06, 06:42 AM posted to microsoft.public.outlook.installation
Hal Hostetler [MVP P/I]
external usenet poster
 
Posts: 958
Default One workstation can't access email from ISP - CROSSPOST

Do other Internet applications (Internet Explorer, for example) work
properly on this machine?

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Mike Webb" wrote in message
...
Unistalled the Small Business Server Firewall Client, unchecked all 4

items
for the Local Area Connection, then re-booted. Set up Local Area

Connection
again, did not install the FC, tried Outlook and .... same old thing,

error
0x80042108. Tested account from the setup and it failed on everything but
detecting a network connection.

First thing I did was to check the internet for the latest driver for the
NIC, found I already have it.

Geez, there can't be anything left for me to do - besides spend the money
for a tech to fix the darn thing. Unless you've still got ideas?
Mike

"Funkadyleik Spynwhanker" wrote

in
message .. .
From the workstation;

Open CMD prompt.

Type "telnet smtp.servername.com 25"

Press enter. You should get something like this:

Trying ???.???.???.???...
Connected to mail.domain.ext.
Escape character is '^]'.
220 mail.domain.ext ESMTP Sendmail ?version-number?;

?date+time+gmtoffset?

Or, something like this;
********************************************220*** ********
(in the case of an exchange server)

If you get a time out or anything else, you have a network related
problem. (Firewall, DNS, hosts file, cached data, etc.)

If you do get a valid response, it's something on the workstation. That
will help rule in or out problems with software.

"Mike Webb" wrote in message
...
Crosspost from microsoft.public.windows.server.sbs and
microsoft.public.exchange.admin.
=========================

SBS 2003 Premium, ISA 2004, WSUS, Exchange - all patches/updates

current.

Tried last week to switch-over from ISP email (POP/SMTP) to using
Exchange.
Long story - couldn't get it to work, so switched back to where we

were.

Now one of the workstations - a Dell Latitude D820 laptop - can't

access
the
ISP incoming or outgoing mail servers.

I've uninstalled and reinstalled Outlook 2003, deleted and recreated

the
account in Outlook, and rebooted many times - still no change. Also
tried
doing a repair from Control Panel Add/Remove Programs - no change.
I next tried creating an email account for him on my workstation using
his
info - and it worked - so tried uninstall/reinstall again on his

laptop -
still won't work. Also ensured the Firewall Client was working
correctly -
it is.

What am I missing?

--
Mike Webb
Platte River Whooping Crane Maintenance Trust, Inc.
a 501 (c)(3) conservation non-profit organization







  #8  
Old July 26th 06, 02:09 PM posted to microsoft.public.outlook.installation
Mike Webb
external usenet poster
 
Posts: 8
Default One workstation can't access email from ISP - CROSSPOST

Sure do.


"Hal Hostetler [MVP P/I]" wrote in message
...
Do other Internet applications (Internet Explorer, for example) work
properly on this machine?

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Mike Webb" wrote in message
...
Unistalled the Small Business Server Firewall Client, unchecked all 4

items
for the Local Area Connection, then re-booted. Set up Local Area

Connection
again, did not install the FC, tried Outlook and .... same old thing,

error
0x80042108. Tested account from the setup and it failed on everything
but
detecting a network connection.

First thing I did was to check the internet for the latest driver for the
NIC, found I already have it.

Geez, there can't be anything left for me to do - besides spend the money
for a tech to fix the darn thing. Unless you've still got ideas?
Mike

"Funkadyleik Spynwhanker" wrote

in
message .. .
From the workstation;

Open CMD prompt.

Type "telnet smtp.servername.com 25"

Press enter. You should get something like this:

Trying ???.???.???.???...
Connected to mail.domain.ext.
Escape character is '^]'.
220 mail.domain.ext ESMTP Sendmail ?version-number?;

?date+time+gmtoffset?

Or, something like this;
********************************************220*** ********
(in the case of an exchange server)

If you get a time out or anything else, you have a network related
problem. (Firewall, DNS, hosts file, cached data, etc.)

If you do get a valid response, it's something on the workstation.
That
will help rule in or out problems with software.

"Mike Webb" wrote in message
...
Crosspost from microsoft.public.windows.server.sbs and
microsoft.public.exchange.admin.
=========================

SBS 2003 Premium, ISA 2004, WSUS, Exchange - all patches/updates

current.

Tried last week to switch-over from ISP email (POP/SMTP) to using
Exchange.
Long story - couldn't get it to work, so switched back to where we

were.

Now one of the workstations - a Dell Latitude D820 laptop - can't

access
the
ISP incoming or outgoing mail servers.

I've uninstalled and reinstalled Outlook 2003, deleted and recreated

the
account in Outlook, and rebooted many times - still no change. Also
tried
doing a repair from Control Panel Add/Remove Programs - no change.
I next tried creating an email account for him on my workstation using
his
info - and it worked - so tried uninstall/reinstall again on his

laptop -
still won't work. Also ensured the Firewall Client was working
correctly -
it is.

What am I missing?

--
Mike Webb
Platte River Whooping Crane Maintenance Trust, Inc.
a 501 (c)(3) conservation non-profit organization









  #9  
Old July 26th 06, 07:21 PM posted to microsoft.public.outlook.installation
Mike Webb
external usenet poster
 
Posts: 8
Default One workstation can't access email from ISP - CROSSPOST

Got him up and running, but didn't solve the problem. Set him up with the
POP3 Connector on Exchange and his email is pouring in.

Still don't know what the problem was/is.

Mike

"Hal Hostetler [MVP P/I]" wrote in message
...
Do other Internet applications (Internet Explorer, for example) work
properly on this machine?

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Mike Webb" wrote in message
...
Unistalled the Small Business Server Firewall Client, unchecked all 4

items
for the Local Area Connection, then re-booted. Set up Local Area

Connection
again, did not install the FC, tried Outlook and .... same old thing,

error
0x80042108. Tested account from the setup and it failed on everything
but
detecting a network connection.

First thing I did was to check the internet for the latest driver for the
NIC, found I already have it.

Geez, there can't be anything left for me to do - besides spend the money
for a tech to fix the darn thing. Unless you've still got ideas?
Mike

"Funkadyleik Spynwhanker" wrote

in
message .. .
From the workstation;

Open CMD prompt.

Type "telnet smtp.servername.com 25"

Press enter. You should get something like this:

Trying ???.???.???.???...
Connected to mail.domain.ext.
Escape character is '^]'.
220 mail.domain.ext ESMTP Sendmail ?version-number?;

?date+time+gmtoffset?

Or, something like this;
********************************************220*** ********
(in the case of an exchange server)

If you get a time out or anything else, you have a network related
problem. (Firewall, DNS, hosts file, cached data, etc.)

If you do get a valid response, it's something on the workstation.
That
will help rule in or out problems with software.

"Mike Webb" wrote in message
...
Crosspost from microsoft.public.windows.server.sbs and
microsoft.public.exchange.admin.
=========================

SBS 2003 Premium, ISA 2004, WSUS, Exchange - all patches/updates

current.

Tried last week to switch-over from ISP email (POP/SMTP) to using
Exchange.
Long story - couldn't get it to work, so switched back to where we

were.

Now one of the workstations - a Dell Latitude D820 laptop - can't

access
the
ISP incoming or outgoing mail servers.

I've uninstalled and reinstalled Outlook 2003, deleted and recreated

the
account in Outlook, and rebooted many times - still no change. Also
tried
doing a repair from Control Panel Add/Remove Programs - no change.
I next tried creating an email account for him on my workstation using
his
info - and it worked - so tried uninstall/reinstall again on his

laptop -
still won't work. Also ensured the Firewall Client was working
correctly -
it is.

What am I missing?

--
Mike Webb
Platte River Whooping Crane Maintenance Trust, Inc.
a 501 (c)(3) conservation non-profit organization









 




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