I have tried the suggestion about deleting the outcmd.dat file which does not
fix my problem. I have not customized any of the toolbars.

Could the program hang because of the reading pane? I get to that point,
everything else on the Inbox page has loaded including the to-do pane. but
the reading pane is blank.

It does not seem to make any difference if the message is graphics intensive
html or plain text, the pane will hang about 90% of the time.

And since it hangs, I can't change the view.

Or is is some other cause I don't "see".

Thanks in advance,
--
John