I have two folders in Microsoft Outlook that contain very important saved
e-mails. For some reason I can't access them, I get the message "Unable to
display the folder. Microsoft Outlook could not access the specified folder
location". What is the problem? I have no trouble accessing other folders
and I have accessed the folders in the past.

is it a pst with folders in it? where are the folders stored?

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"michael" . wrote in message
...
I have two folders in Microsoft Outlook that contain very important saved
e-mails. For some reason I can't access them, I get the message "Unable
to
display the folder. Microsoft Outlook could not access the specified
folder
location". What is the problem? I have no trouble accessing other
folders
and I have accessed the folders in the past.

Yes the mails and contacts are stired in PST file only

The Default location is

C:\Documents and Settings\user name\Local Settings\Application
Data\Microsoft\Outlook

Try that and let me know

Chetan

Jason,

I went to C:\Documents and settings\my name, but there was no Local settings
folder. I find Outlook under C:\Program Files\Microsoft Office\Office 10,
but I don't know how to find the folders or what to do with them. Pardon my
ignorance, I am a novice.

"Jason" wrote:

Yes the mails and contacts are stired in PST file only

The Default location is

C:\Documents and Settings\user name\Local Settings\Application
Data\Microsoft\Outlook

Try that and let me know

Chetan

Jason,

I also noted today that when I view the Folder List the folders in question
are not there, although they still appear under My Shortcuts. I did not
delete them, so what happened? Is there any way I can recover them? The
only thing I have done recently is install PST Backup.

"Jason" wrote:

Yes the mails and contacts are stired in PST file only

The Default location is

C:\Documents and Settings\user name\Local Settings\Application
Data\Microsoft\Outlook

Try that and let me know

Chetan

Hello Michael

try to enable your hidden files and folders in My
computer-view-folder options.
Check the option for "Show hidden files and folders"
Apply the changes and then try navigating to the folder and
Let me know

Best of luck
Chetan saini

Jason,

I tried this, but it didn't help. I only see these folders under "My
Shortcuts", but not in the Folder List.

"Jason" wrote:

Hello Michael

try to enable your hidden files and folders in My
computer-view-folder options.
Check the option for "Show hidden files and folders"
Apply the changes and then try navigating to the folder and
Let me know

Best of luck
Chetan saini