When I received the mail with attachment in Simplified Word, I save it into
the computer, however when i open, there's no word inside!! (There must have
content inside!! because i forward that mail to my personal email accounts, i
can see the attachment!)

What can i do? Is there any problem in Outlook?

What is Simplified Word?

Do you see the attachment as soon as you hit Forward? If so it means the
message was corrupted, often by an Antivirus scanner.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

"Cannot read simplified word file."
t.com wrote in message
...
When I received the mail with attachment in Simplified Word, I save it
into
the computer, however when i open, there's no word inside!! (There must
have
content inside!! because i forward that mail to my personal email
accounts, i
can see the attachment!)

What can i do? Is there any problem in Outlook?

Perhaps the OP means Simplified Chinese?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Diane Poremsky [MVP] asked:

| What is Simplified Word?
|
| Do you see the attachment as soon as you hit Forward? If so it means
| the message was corrupted, often by an Antivirus scanner.
|
|
| "Cannot read simplified word file."
| t.com wrote in
| message ...
|| When I received the mail with attachment in Simplified Word, I save
|| it into
|| the computer, however when i open, there's no word inside!! (There
|| must have
|| content inside!! because i forward that mail to my personal email
|| accounts, i
|| can see the attachment!)
||
|| What can i do? Is there any problem in Outlook?

Thanks Diane Poremsky and Milly Staples reply.

Simplifed Word is ---character simplified (Chinese Word)

When i hit the forward button, and save that file, it's really work!!! And
i can see the content of the document. How come?! What should I do then?



"Milly Staples [MVP - Outlook]" wrote:

Perhaps the OP means Simplified Chinese?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Diane Poremsky [MVP] asked:

| What is Simplified Word?
|
| Do you see the attachment as soon as you hit Forward? If so it means
| the message was corrupted, often by an Antivirus scanner.
|
|
| "Cannot read simplified word file."
| t.com wrote in
| message ...
|| When I received the mail with attachment in Simplified Word, I save
|| it into
|| the computer, however when i open, there's no word inside!! (There
|| must have
|| content inside!! because i forward that mail to my personal email
|| accounts, i
|| can see the attachment!)
||
|| What can i do? Is there any problem in Outlook?

"Cannot read simplified word file."
t.com wrote in message
...

Simplifed Word is ---character simplified (Chinese Word)

When i hit the forward button, and save that file, it's really work!!! And
i can see the content of the document. How come?! What should I do then?

As Diane said, it's often caused by scanning incoming mail. Uninstall your AV
program and reinstall it without the mail scanning feature to see if that
helps.
--
Brian Tillman [MVP-Outlook]

if it works on forward, something is causing corruption in the message - the
process of forwarding it allows outlook to fix it on the Forward. It could
be an antivirus scanner scanning incoming email or something with the mail
server - this was a problem back when Outlook 2003 and affected mail sent
through certain mail servers. (I can't find my notes on it - but it was
fixed in an update.)

oh, is it coming from a mac? Are you using Outlook 2003? See In Office
Outlook 2003, you cannot open Macintosh binary attachments after you install
security update MS08-15
http://support.microsoft.com/?kbid=951679


--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

"Cannot read simplified word file."
t.com wrote in message
...
Thanks Diane Poremsky and Milly Staples reply.

Simplifed Word is ---character simplified (Chinese Word)

When i hit the forward button, and save that file, it's really work!!!
And
i can see the content of the document. How come?! What should I do then?



"Milly Staples [MVP - Outlook]" wrote:

Perhaps the OP means Simplified Chinese?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Diane Poremsky [MVP] asked:

| What is Simplified Word?
|
| Do you see the attachment as soon as you hit Forward? If so it means
| the message was corrupted, often by an Antivirus scanner.
|
|
| "Cannot read simplified word file."
| t.com wrote in
| message ...
|| When I received the mail with attachment in Simplified Word, I save
|| it into
|| the computer, however when i open, there's no word inside!! (There
|| must have
|| content inside!! because i forward that mail to my personal email
|| accounts, i
|| can see the attachment!)
||
|| What can i do? Is there any problem in Outlook?

Thanks Diane Poremsky!
is there any set up should i set in antivirus then? how to solve this
problem?
My computer is not mac and my Outlook is 2003.

What can i do? as i need to help my boss to solve this problem. he don't
want to click the forward button to open the file. it takes long time and
trouble.



"Diane Poremsky [MVP]" wrote:

if it works on forward, something is causing corruption in the message - the
process of forwarding it allows outlook to fix it on the Forward. It could
be an antivirus scanner scanning incoming email or something with the mail
server - this was a problem back when Outlook 2003 and affected mail sent
through certain mail servers. (I can't find my notes on it - but it was
fixed in an update.)

oh, is it coming from a mac? Are you using Outlook 2003? See In Office
Outlook 2003, you cannot open Macintosh binary attachments after you install
security update MS08-15
http://support.microsoft.com/?kbid=951679


--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

"Cannot read simplified word file."
t.com wrote in message
...
Thanks Diane Poremsky and Milly Staples reply.

Simplifed Word is ---character simplified (Chinese Word)

When i hit the forward button, and save that file, it's really work!!!
And
i can see the content of the document. How come?! What should I do then?



"Milly Staples [MVP - Outlook]" wrote:

Perhaps the OP means Simplified Chinese?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Diane Poremsky [MVP] asked:

| What is Simplified Word?
|
| Do you see the attachment as soon as you hit Forward? If so it means
| the message was corrupted, often by an Antivirus scanner.
|
|
| "Cannot read simplified word file."
| t.com wrote in
| message ...
|| When I received the mail with attachment in Simplified Word, I save
|| it into
|| the computer, however when i open, there's no word inside!! (There
|| must have
|| content inside!! because i forward that mail to my personal email
|| accounts, i
|| can see the attachment!)
||
|| What can i do? Is there any problem in Outlook?

"Cannot read simplified word file."
t.com wrote in message
...

is there any set up should i set in antivirus then? how to solve this
problem?

Uninstall your antivirus program and reinstall it without the mail scanning
feature.
--
Brian Tillman [MVP-Outlook]

Ok, Thanks!


"Brian Tillman [MVP - Outlook]" wrote:

"Cannot read simplified word file."
t.com wrote in message
...

is there any set up should i set in antivirus then? how to solve this
problem?

Uninstall your antivirus program and reinstall it without the mail scanning
feature.
--
Brian Tillman [MVP-Outlook]