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#1
July 4th 09, 06:38 PM
posted to microsoft.public.outlook
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Outlook 2003 buttons don't work anymore
I have outlook 2003, and recently two buttons stopped working. First, if I
click "Send/Receive", nothing happens. Second, I cannot change the account with which to send my email anymore. If I click on "account" when composing an email, outlook runs into problems. Any idea about what's going on? thanks. 
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#2
July 5th 09, 02:54 AM
posted to microsoft.public.outlook
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Outlook 2003 buttons don't work anymore
Find and delete the SRS file for your profile.
see http://www.outlook-tips.net/beginner/filepath.htm for the file location. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Let's Really Fix Outlook 2010 http://forums.slipstick.com/forumdisplay.php?f=34 "Mas" wrote in message ... I have outlook 2003, and recently two buttons stopped working. First, if I click "Send/Receive", nothing happens. Second, I cannot change the account with which to send my email anymore. If I click on "account" when composing an email, outlook runs into problems. Any idea about what's going on? thanks.
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#3
July 5th 09, 07:27 PM
posted to microsoft.public.outlook
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Outlook 2003 buttons don't work anymore
Thanks. I deleted that file (what's that file for btw?), but the Send/Receive
file still doesn't work. It seems whenever I open the Outlook, a new SRS file is generated. thanks again if you can provide further help. "Diane Poremsky [MVP]" wrote: Find and delete the SRS file for your profile. see http://www.outlook-tips.net/beginner/filepath.htm for the file location. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Let's Really Fix Outlook 2010 http://forums.slipstick.com/forumdisplay.php?f=34 "Mas" wrote in message ... I have outlook 2003, and recently two buttons stopped working. First, if I click "Send/Receive", nothing happens. Second, I cannot change the account with which to send my email anymore. If I click on "account" when composing an email, outlook runs into problems. Any idea about what's going on? thanks.
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#4
July 6th 09, 03:44 PM
posted to microsoft.public.outlook
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Outlook 2003 buttons don't work anymore
That is the send and receive settings configuration file and if its corrupt
it will cause issues with the menu and with send and receives. Outlook recreates a new SRS with default settings. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Let's Really Fix Outlook 2010 http://forums.slipstick.com/forumdisplay.php?f=34 "Mas" wrote in message ... Thanks. I deleted that file (what's that file for btw?), but the Send/Receive file still doesn't work. It seems whenever I open the Outlook, a new SRS file is generated. thanks again if you can provide further help. "Diane Poremsky [MVP]" wrote: Find and delete the SRS file for your profile. see http://www.outlook-tips.net/beginner/filepath.htm for the file location. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Let's Really Fix Outlook 2010 http://forums.slipstick.com/forumdisplay.php?f=34 "Mas" wrote in message ... I have outlook 2003, and recently two buttons stopped working. First, if I click "Send/Receive", nothing happens. Second, I cannot change the account with which to send my email anymore. If I click on "account" when composing an email, outlook runs into problems. Any idea about what's going on? thanks.
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#5
July 6th 09, 05:49 PM
posted to microsoft.public.outlook
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Outlook 2003 buttons don't work anymore
I see. But the new SRS file that Outlook generates still doesn't work. What
should I do? "Diane Poremsky [MVP]" wrote: That is the send and receive settings configuration file and if its corrupt it will cause issues with the menu and with send and receives. Outlook recreates a new SRS with default settings. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Let's Really Fix Outlook 2010 http://forums.slipstick.com/forumdisplay.php?f=34 "Mas" wrote in message ... Thanks. I deleted that file (what's that file for btw?), but the Send/Receive file still doesn't work. It seems whenever I open the Outlook, a new SRS file is generated. thanks again if you can provide further help. "Diane Poremsky [MVP]" wrote: Find and delete the SRS file for your profile. see http://www.outlook-tips.net/beginner/filepath.htm for the file location. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Let's Really Fix Outlook 2010 http://forums.slipstick.com/forumdisplay.php?f=34 "Mas" wrote in message ... I have outlook 2003, and recently two buttons stopped working. First, if I click "Send/Receive", nothing happens. Second, I cannot change the account with which to send my email anymore. If I click on "account" when composing an email, outlook runs into problems. Any idea about what's going on? thanks.
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#6
July 6th 09, 09:16 PM
posted to microsoft.public.outlook
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Outlook 2003 buttons don't work anymore
find and delete (or rename) outcmd.dat - this is the toolbar customization
file. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Let's Really Fix Outlook 2010 http://forums.slipstick.com/forumdisplay.php?f=34 "Mas" wrote in message ... I see. But the new SRS file that Outlook generates still doesn't work. What should I do? "Diane Poremsky [MVP]" wrote: That is the send and receive settings configuration file and if its corrupt it will cause issues with the menu and with send and receives. Outlook recreates a new SRS with default settings. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Let's Really Fix Outlook 2010 http://forums.slipstick.com/forumdisplay.php?f=34 "Mas" wrote in message ... Thanks. I deleted that file (what's that file for btw?), but the Send/Receive file still doesn't work. It seems whenever I open the Outlook, a new SRS file is generated. thanks again if you can provide further help. "Diane Poremsky [MVP]" wrote: Find and delete the SRS file for your profile. see http://www.outlook-tips.net/beginner/filepath.htm for the file location. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: Let's Really Fix Outlook 2010 http://forums.slipstick.com/forumdisplay.php?f=34 "Mas" wrote in message ... I have outlook 2003, and recently two buttons stopped working. First, if I click "Send/Receive", nothing happens. Second, I cannot change the account with which to send my email anymore. If I click on "account" when composing an email, outlook runs into problems. Any idea about what's going on? thanks.
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