Hi, bit of a toughie this one.

My Outlook 2000 installation no longer works for the Accounts option.
This is via Tools/Accounts from the menu or the Accounts button buried
in Options.

I've tried a repair and also reconfigured mail support back and forth
to see if that helps.

I cannot find any solution for it on the MS support site.

I'd really like to keep all my multiple accounts unless there is no
option but to remove and reinstall which is why I am asking here if
anyone has any other ideas please.?

TIA
Please remove the obvious from email address if emailing

"Gasman" wrote in message
...

My Outlook 2000 installation no longer works for the Accounts option.
This is via Tools/Accounts from the menu or the Accounts button buried
in Options.

Please be more precise in describing what you mean by :"does not work".
What doesn't work? What are you trying and what happens when you try it?
--
Brian Tillman [MVP-Outlook]

I am trying to bring up the Accounst window to change some settings in
my email accounts.

The menu option Accounts on the Tools menu does not bring up the
Accounts window when selected.

The Accounts button in Options/Mail Delivery does not bring up the
Accounts window when selected.

The Mail icon in the Control Panel does not bring up the Accounts
window when selected. (Only just used that, but thought maybe I could
get in that way).

I cannot say as to when this occurred, just that the other week I
needed to go into the Accounts window, and now I cannot.


On Tue, 21 Oct 2008 15:11:09 -0400, "Brian Tillman [MVP - Outlook]"
wrote:

"Gasman" wrote in message
.. .

My Outlook 2000 installation no longer works for the Accounts option.
This is via Tools/Accounts from the menu or the Accounts button buried
in Options.

Please be more precise in describing what you mean by :"does not work".
What doesn't work? What are you trying and what happens when you try it?

Please remove the obvious from email address if emailing

"Gasman" wrote in message
...

I am trying to bring up the Accounst window to change some settings in
my email accounts.

The menu option Accounts on the Tools menu does not bring up the
Accounts window when selected.

The Accounts button in Options/Mail Delivery does not bring up the
Accounts window when selected.

The Mail icon in the Control Panel does not bring up the Accounts
window when selected. (Only just used that, but thought maybe I could
get in that way).

I cannot say as to when this occurred, just that the other week I
needed to go into the Accounts window, and now I cannot.

I take it with the Accounts item on the Tools menu that you're using
Internet Mail Only mode. If you don't mind having to set up your mail
profile again, use regedit to remove the profile from the registry and use
the Mail applet to create a new one. The mail profile is in
HKCU\Software\Microsoft\Window NT\CurrentVersion\Windows Messaging
Subsystem\Profiles . There'll be an entry mentioning "Internet Mail" (I
don't recall the exact key name). Export that key for recovery purposes.
Delete that entry and the start the Mail applet in Control Panel to see if
you can add your mail account and Personal Folders service pointing to your
existing PST back in. Don't forget to add the Outlook Address Book service
as well.
--
Brian Tillman [MVP-Outlook]
--
Brian Tillman [MVP-Outlook]

(IMO does not use the Outlook Address Book Service, nor is it available to
add).
--
Russ Valentine
[MVP-Outlook]
"Brian Tillman [MVP - Outlook]" wrote in message
...
"Gasman" wrote in message
...

Don't forget to add the Outlook Address Book service
as well.
--
Brian Tillman [MVP-Outlook]
--
Brian Tillman [MVP-Outlook]

Yes I'm on IMO as it is my home laptop.

I exported and deleted everything under profiles, logged off and on,
and still none of the paths to Accounts work.

I've exported my accounts as so I'll bite the bullet and uninstall and
reinstall and hope that corrects it.

Thank you for your assistance.


On Tue, 21 Oct 2008 16:30:53 -0400, "Brian Tillman [MVP - Outlook]"
wrote:

"Gasman" wrote in message
.. .

I am trying to bring up the Accounst window to change some settings in
my email accounts.

The menu option Accounts on the Tools menu does not bring up the
Accounts window when selected.

The Accounts button in Options/Mail Delivery does not bring up the
Accounts window when selected.

The Mail icon in the Control Panel does not bring up the Accounts
window when selected. (Only just used that, but thought maybe I could
get in that way).

I cannot say as to when this occurred, just that the other week I
needed to go into the Accounts window, and now I cannot.

I take it with the Accounts item on the Tools menu that you're using
Internet Mail Only mode. If you don't mind having to set up your mail
profile again, use regedit to remove the profile from the registry and use
the Mail applet to create a new one. The mail profile is in
HKCU\Software\Microsoft\Window NT\CurrentVersion\Windows Messaging
Subsystem\Profiles . There'll be an entry mentioning "Internet Mail" (I
don't recall the exact key name). Export that key for recovery purposes.
Delete that entry and the start the Mail applet in Control Panel to see if
you can add your mail account and Personal Folders service pointing to your
existing PST back in. Don't forget to add the Outlook Address Book service
as well.
--
Brian Tillman [MVP-Outlook]

Please remove the obvious from email address if emailing

Update.

Tried Add Remove Programs to remove Outlook which appeared to take it
out, but did not. My tray icon still worked. What it did do when I
tried installing again was ask for the key to install. Tried
installing, still the same. Tried uninstalling from the CD, it is
still there and running.

So how do I get it correctly uninstalled to try reinstalling again.?

TIA



On Wed, 22 Oct 2008 11:59:39 +0100, Gasman
wrote:

Yes I'm on IMO as it is my home laptop.

I exported and deleted everything under profiles, logged off and on,
and still none of the paths to Accounts work.

I've exported my accounts as so I'll bite the bullet and uninstall and
reinstall and hope that corrects it.

Thank you for your assistance.


On Tue, 21 Oct 2008 16:30:53 -0400, "Brian Tillman [MVP - Outlook]"
wrote:

"Gasman" wrote in message
. ..

I am trying to bring up the Accounst window to change some settings in
my email accounts.

The menu option Accounts on the Tools menu does not bring up the
Accounts window when selected.

The Accounts button in Options/Mail Delivery does not bring up the
Accounts window when selected.

The Mail icon in the Control Panel does not bring up the Accounts
window when selected. (Only just used that, but thought maybe I could
get in that way).

I cannot say as to when this occurred, just that the other week I
needed to go into the Accounts window, and now I cannot.

I take it with the Accounts item on the Tools menu that you're using
Internet Mail Only mode. If you don't mind having to set up your mail
profile again, use regedit to remove the profile from the registry and use
the Mail applet to create a new one. The mail profile is in
HKCU\Software\Microsoft\Window NT\CurrentVersion\Windows Messaging
Subsystem\Profiles . There'll be an entry mentioning "Internet Mail" (I
don't recall the exact key name). Export that key for recovery purposes.
Delete that entry and the start the Mail applet in Control Panel to see if
you can add your mail account and Personal Folders service pointing to your
existing PST back in. Don't forget to add the Outlook Address Book service
as well.
--
Brian Tillman [MVP-Outlook]

Please remove the obvious from email address if emailing

Please remove the obvious from email address if emailing

"Russ Valentine [MVP-Outlook]" wrote in message
...

(IMO does not use the Outlook Address Book Service, nor is it available to
add).

Right. I had forgotten. You need to be using CW mode for that.
--
Brian Tillman [MVP-Outlook]

Googled for how to remove. Seems it can be done via Office 2000 as
well. Tried uninstalling Ofice 2000 via Add/Remove programs hoping it
would give me the option of selecting Outlook, but it uninstalled the
lot.

Installed it again, but still have the problem. Urgghhh!!!

I'm open to all ideas as how to resolve this.????

TIA


On Wed, 22 Oct 2008 12:15:10 +0100, Gasman
wrote:

Update.

Tried Add Remove Programs to remove Outlook which appeared to take it
out, but did not. My tray icon still worked. What it did do when I
tried installing again was ask for the key to install. Tried
installing, still the same. Tried uninstalling from the CD, it is
still there and running.

So how do I get it correctly uninstalled to try reinstalling again.?

TIA



On Wed, 22 Oct 2008 11:59:39 +0100, Gasman
wrote:

Yes I'm on IMO as it is my home laptop.

I exported and deleted everything under profiles, logged off and on,
and still none of the paths to Accounts work.

I've exported my accounts as so I'll bite the bullet and uninstall and
reinstall and hope that corrects it.

Thank you for your assistance.


On Tue, 21 Oct 2008 16:30:53 -0400, "Brian Tillman [MVP - Outlook]"
wrote:

"Gasman" wrote in message
...

I am trying to bring up the Accounst window to change some settings in
my email accounts.

The menu option Accounts on the Tools menu does not bring up the
Accounts window when selected.

The Accounts button in Options/Mail Delivery does not bring up the
Accounts window when selected.

The Mail icon in the Control Panel does not bring up the Accounts
window when selected. (Only just used that, but thought maybe I could
get in that way).

I cannot say as to when this occurred, just that the other week I
needed to go into the Accounts window, and now I cannot.

I take it with the Accounts item on the Tools menu that you're using
Internet Mail Only mode. If you don't mind having to set up your mail
profile again, use regedit to remove the profile from the registry and use
the Mail applet to create a new one. The mail profile is in
HKCU\Software\Microsoft\Window NT\CurrentVersion\Windows Messaging
Subsystem\Profiles . There'll be an entry mentioning "Internet Mail" (I
don't recall the exact key name). Export that key for recovery purposes.
Delete that entry and the start the Mail applet in Control Panel to see if
you can add your mail account and Personal Folders service pointing to your
existing PST back in. Don't forget to add the Outlook Address Book service
as well.
--
Brian Tillman [MVP-Outlook]

Please remove the obvious from email address if emailing

Please remove the obvious from email address if emailing

Please remove the obvious from email address if emailing

Add and Remove rarely fix anything that a repair or reinstall won't. I'd
delete all except the pst files in the two Outlook folders and try again.

File paths are listed at http://www.outlook-tips.net/beginner/filepath.htm

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"Gasman" wrote in message
...
Googled for how to remove. Seems it can be done via Office 2000 as
well. Tried uninstalling Ofice 2000 via Add/Remove programs hoping it
would give me the option of selecting Outlook, but it uninstalled the
lot.

Installed it again, but still have the problem. Urgghhh!!!

I'm open to all ideas as how to resolve this.????

TIA


On Wed, 22 Oct 2008 12:15:10 +0100, Gasman
wrote:

Update.

Tried Add Remove Programs to remove Outlook which appeared to take it
out, but did not. My tray icon still worked. What it did do when I
tried installing again was ask for the key to install. Tried
installing, still the same. Tried uninstalling from the CD, it is
still there and running.

So how do I get it correctly uninstalled to try reinstalling again.?

TIA



On Wed, 22 Oct 2008 11:59:39 +0100, Gasman
wrote:

Yes I'm on IMO as it is my home laptop.

I exported and deleted everything under profiles, logged off and on,
and still none of the paths to Accounts work.

I've exported my accounts as so I'll bite the bullet and uninstall and
reinstall and hope that corrects it.

Thank you for your assistance.


On Tue, 21 Oct 2008 16:30:53 -0400, "Brian Tillman [MVP - Outlook]"
wrote:

"Gasman" wrote in message
m...

I am trying to bring up the Accounst window to change some settings in
my email accounts.

The menu option Accounts on the Tools menu does not bring up the
Accounts window when selected.

The Accounts button in Options/Mail Delivery does not bring up the
Accounts window when selected.

The Mail icon in the Control Panel does not bring up the Accounts
window when selected. (Only just used that, but thought maybe I could
get in that way).

I cannot say as to when this occurred, just that the other week I
needed to go into the Accounts window, and now I cannot.

I take it with the Accounts item on the Tools menu that you're using
Internet Mail Only mode. If you don't mind having to set up your mail
profile again, use regedit to remove the profile from the registry and
use
the Mail applet to create a new one. The mail profile is in
HKCU\Software\Microsoft\Window NT\CurrentVersion\Windows Messaging
Subsystem\Profiles . There'll be an entry mentioning "Internet Mail" (I
don't recall the exact key name). Export that key for recovery
purposes.
Delete that entry and the start the Mail applet in Control Panel to see
if
you can add your mail account and Personal Folders service pointing to
your
existing PST back in. Don't forget to add the Outlook Address Book
service
as well.
--
Brian Tillman [MVP-Outlook]

Please remove the obvious from email address if emailing

Please remove the obvious from email address if emailing

Please remove the obvious from email address if emailing