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#1
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Why would a message change from "read" back to "unread" in Outlook?
Hello,
My boss has a desktop PC running Outlook XP in online mode and a portable running Outlook 2007 in cached mode. His mailbox is on an Ex 2003 server. During the day, he only uses the Outlook on the desktop although he does leave Outlook open on the portable at the same time. He's noticed that a message which he opened on the desktop PC (and even printed out) automatically changed back to unread on the desktop PC, i.e., appears in bold in the message list. The message arrived today and came from outside the company. I've checked the obvious things, like it only arrived once, wasn't replaced or processed by an add-in. He says he didn't set it manually back to unread. Can anyone suggest why that might happen please? Is it because he has his mailbox open on two different PCs at the same time? Thanks, - Alan. |
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#2
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Why would a message change from "read" back to "unread" in Outlook?
Your boss should not run Outlook on the same mailbox on both
machines. By doing this, he is creating "contention" on the mailbox database. This is what is causing the discrepancy. Nikki "Alan" wrote in message ... Hello, My boss has a desktop PC running Outlook XP in online mode and a portable running Outlook 2007 in cached mode. His mailbox is on an Ex 2003 server. During the day, he only uses the Outlook on the desktop although he does leave Outlook open on the portable at the same time. He's noticed that a message which he opened on the desktop PC (and even printed out) automatically changed back to unread on the desktop PC, i.e., appears in bold in the message list. The message arrived today and came from outside the company. I've checked the obvious things, like it only arrived once, wasn't replaced or processed by an add-in. He says he didn't set it manually back to unread. Can anyone suggest why that might happen please? Is it because he has his mailbox open on two different PCs at the same time? Thanks, - Alan. |
#3
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Why would a message change from "read" back to "unread" in Outlook?
Running outlook on two machines will cause some inconsistencies such as
this, but overall, its not a big deal. I do it all the time, sometimes on 3 machines - I've found its better to use OWA on the system that has outlook 2003. The two outlook 2007 systems don't cause problems. What I would avoid at all costs is using different versions, especially when they are not consecutive versions. There are too many differences between 2002 and 2007 - unicode messages, unicode rules, different rule conditions and actions, changes in flags, categories.... all these can cause issues. The more versions between the two you are using, the more problems you'll have. Use OWA on one system instead. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "Nikki Peterson" wrote in message ... Your boss should not run Outlook on the same mailbox on both machines. By doing this, he is creating "contention" on the mailbox database. This is what is causing the discrepancy. Nikki "Alan" wrote in message ... Hello, My boss has a desktop PC running Outlook XP in online mode and a portable running Outlook 2007 in cached mode. His mailbox is on an Ex 2003 server. During the day, he only uses the Outlook on the desktop although he does leave Outlook open on the portable at the same time. He's noticed that a message which he opened on the desktop PC (and even printed out) automatically changed back to unread on the desktop PC, i.e., appears in bold in the message list. The message arrived today and came from outside the company. I've checked the obvious things, like it only arrived once, wasn't replaced or processed by an add-in. He says he didn't set it manually back to unread. Can anyone suggest why that might happen please? Is it because he has his mailbox open on two different PCs at the same time? Thanks, - Alan. |
#4
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Why would a message change from "read" back to "unread" in Outlook?
I have seen this cause many problems. Especially if there are "Roaming"
profiles or 2 OST's or etc. I agree with the fact that, at the very least both machines should be using the same version. The synch has to be configured correctly. What this client is describing is an incorrect use and should be avoided. I would never advise the use of two profiles on two machines trying to keep one mailbox at the same time. Just asking for problems. Nikki "Diane Poremsky [MVP]" wrote in message ... Running outlook on two machines will cause some inconsistencies such as this, but overall, its not a big deal. I do it all the time, sometimes on 3 machines - I've found its better to use OWA on the system that has outlook 2003. The two outlook 2007 systems don't cause problems. What I would avoid at all costs is using different versions, especially when they are not consecutive versions. There are too many differences between 2002 and 2007 - unicode messages, unicode rules, different rule conditions and actions, changes in flags, categories.... all these can cause issues. The more versions between the two you are using, the more problems you'll have. Use OWA on one system instead. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "Nikki Peterson" wrote in message ... Your boss should not run Outlook on the same mailbox on both machines. By doing this, he is creating "contention" on the mailbox database. This is what is causing the discrepancy. Nikki "Alan" wrote in message ... Hello, My boss has a desktop PC running Outlook XP in online mode and a portable running Outlook 2007 in cached mode. His mailbox is on an Ex 2003 server. During the day, he only uses the Outlook on the desktop although he does leave Outlook open on the portable at the same time. He's noticed that a message which he opened on the desktop PC (and even printed out) automatically changed back to unread on the desktop PC, i.e., appears in bold in the message list. The message arrived today and came from outside the company. I've checked the obvious things, like it only arrived once, wasn't replaced or processed by an add-in. He says he didn't set it manually back to unread. Can anyone suggest why that might happen please? Is it because he has his mailbox open on two different PCs at the same time? Thanks, - Alan. |
#5
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Why would a message change from "read" back to "unread" in Outlook?
Roaming profiles opened on two systems at once are definitely a problem -
with more than outlook. The problems I had with cached mode on both was generally with junk mail and rules - too much mail went to junk and I had some items duplicated by rules. Meeting requests may be a problem too - and you'll have dupes caused by sniffer. Cached and classic worked fine, as long as both versions of outlook were the same. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "Nikki Peterson" wrote in message ... I have seen this cause many problems. Especially if there are "Roaming" profiles or 2 OST's or etc. I agree with the fact that, at the very least both machines should be using the same version. The synch has to be configured correctly. What this client is describing is an incorrect use and should be avoided. I would never advise the use of two profiles on two machines trying to keep one mailbox at the same time. Just asking for problems. Nikki "Diane Poremsky [MVP]" wrote in message ... Running outlook on two machines will cause some inconsistencies such as this, but overall, its not a big deal. I do it all the time, sometimes on 3 machines - I've found its better to use OWA on the system that has outlook 2003. The two outlook 2007 systems don't cause problems. What I would avoid at all costs is using different versions, especially when they are not consecutive versions. There are too many differences between 2002 and 2007 - unicode messages, unicode rules, different rule conditions and actions, changes in flags, categories.... all these can cause issues. The more versions between the two you are using, the more problems you'll have. Use OWA on one system instead. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "Nikki Peterson" wrote in message ... Your boss should not run Outlook on the same mailbox on both machines. By doing this, he is creating "contention" on the mailbox database. This is what is causing the discrepancy. Nikki "Alan" wrote in message ... Hello, My boss has a desktop PC running Outlook XP in online mode and a portable running Outlook 2007 in cached mode. His mailbox is on an Ex 2003 server. During the day, he only uses the Outlook on the desktop although he does leave Outlook open on the portable at the same time. He's noticed that a message which he opened on the desktop PC (and even printed out) automatically changed back to unread on the desktop PC, i.e., appears in bold in the message list. The message arrived today and came from outside the company. I've checked the obvious things, like it only arrived once, wasn't replaced or processed by an add-in. He says he didn't set it manually back to unread. Can anyone suggest why that might happen please? Is it because he has his mailbox open on two different PCs at the same time? Thanks, - Alan. |
#6
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Why would a message change from "read" back to "unread" inOutlook?
Great! Thanks to everyone, that's a solid consensus.
On Oct 13, 7:59*pm, "Diane Poremsky [MVP]" wrote: Roaming profiles opened on two systems at once are definitely a problem - with more than outlook. The problems I had with cached mode on both was generally with junk mail and rules - too much mail went to junk and I had some items duplicated by rules. Meeting requests may be a problem too - and you'll have dupes caused by sniffer. Cached and classic worked fine, as long as both versions of outlook were the same. -- Diane Poremsky [MVP - Outlook] Outlook Tips:http://www.outlook-tips.net/ Outlook & Exchange Solutions Center:http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visitinghttp://www.microsoft.com/office/community/en-us/default.mspxor point your newsreader to msnews.microsoft.com. "Nikki Peterson" wrote in message ... I have seen this cause many problems. Especially if there are "Roaming" profiles or 2 OST's or etc. I agree with the fact that, at the very least both machines should be using the same version. The synch has to be configured correctly. What this client is describing is an incorrect use and should be avoided. I would never advise the use of two profiles on two machines trying to keep one mailbox at the same time. Just asking for problems. Nikki "Diane Poremsky [MVP]" wrote in message ... Running outlook on two machines will cause some inconsistencies such as this, but overall, its not a big deal. I do it all the time, sometimes on 3 machines - I've found its better to use OWA on the system that has outlook 2003. The two outlook 2007 systems don't cause problems. What I would avoid at all costs is using different versions, especially when they are not consecutive versions. There are too many differences between 2002 and 2007 - unicode messages, unicode rules, different rule conditions and actions, changes in flags, categories.... all these can cause issues. The more versions between the two you are using, the more problems you'll have. *Use OWA on one system instead. -- Diane Poremsky [MVP - Outlook] Outlook Tips:http://www.outlook-tips.net/ Outlook & Exchange Solutions Center:http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...default.mspxor point your newsreader to msnews.microsoft.com. "Nikki Peterson" wrote in message ... Your boss should not run Outlook on the same mailbox on both machines. By doing this, he is creating "contention" on the mailbox database. This is what is causing the discrepancy. Nikki "Alan" wrote in message .... Hello, My boss has a desktop PC running Outlook XP in online mode and a portable running Outlook 2007 in cached mode. His mailbox is on an Ex 2003 server. During the day, he only uses the Outlook on the desktop although he does leave Outlook open on the portable at the same time. He's noticed that a message which he opened on the desktop PC (and even printed out) automatically changed back to unread on the desktop PC, i.e., *appears in bold in the message list. The message arrived today and came from outside the company. I've checked the obvious things, like it only arrived once, wasn't replaced or processed by an add-in. He says he didn't set it manually back to unread. Can anyone suggest why that might happen please? Is it because he has his mailbox open on two different PCs at the same time? Thanks, - Alan. |
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