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Outlook 2007 has stopped working



 
 
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  #1  
Old September 9th 08, 01:26 AM posted to microsoft.public.outlook
Quentin Duff
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Posts: 1
Default Outlook 2007 has stopped working

I have been running Outlook 2007 reasonably happily. It suddenly stopped
working and suggests that windows will look for a solution and then to close
the program. When I start the program again it asks if I want to start in
safe mode. I have answered both yes and no - the program still won't restart.

I then tried repairing the program and reinstalling Office 2007 - to no
avail. The other Office Suite programs are working fine - not Outlook.

I'm running Vista Home
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  #2  
Old September 18th 08, 06:56 AM posted to microsoft.public.outlook
Quentin Duff[_2_]
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Posts: 2
Default Outlook 2007 has stopped working

Sorry Vince I am a little more inexperienced than that. Is there not an easy
fix/ Reinstalling but I haven't completed it correctly?? Why has Outlook
just suddenly stopped working like that?

"Vince Averello [MVP - Outlook]" wrote:

Try removing & readding your profile he Control Panel Mail applet.
Also, try running ScanPST.EXE on your PST file just in case your PST file
was damaged.

"Quentin Duff" Quentin wrote in message
...
I have been running Outlook 2007 reasonably happily. It suddenly stopped
working and suggests that windows will look for a solution and then to
close
the program. When I start the program again it asks if I want to start in
safe mode. I have answered both yes and no - the program still won't
restart.

I then tried repairing the program and reinstalling Office 2007 - to no
avail. The other Office Suite programs are working fine - not Outlook.

I'm running Vista Home


  #3  
Old September 19th 08, 12:57 PM posted to microsoft.public.outlook
ab
external usenet poster
 
Posts: 8
Default Outlook 2007 has stopped working

I am having the same problem as Quentin. The only difference is that I am
able to run Outlook on safe mode perfectly. I get the "stopped working" msg
when i run the normal outlook.

My problem started last night when I installed the service pack 1. I am
running vista x64 ultimate.

For all tech gurus please explain in a 101 manner for those of us with less
experience

Thanks


  #4  
Old September 20th 08, 04:22 AM posted to microsoft.public.outlook
ab
external usenet poster
 
Posts: 8
Default Outlook 2007 has stopped working

*Update*
I tried running the scapst.exe and while it worked for the first few
minutes, as soon as I restarted the computer outlooked crashed giving the
same msg as Quintin: "Outlook has stopped working. A problem cuased the
program to start working correctly. Windows will close the problem and notify
you if a solution is available. "

The one thing I noticed is that it does this when it "sends/receives" at
start-up.

If this helps, I think (not 100% sure) this started when there was a plaxo
update.


  #5  
Old September 21st 08, 03:28 AM posted to microsoft.public.outlook
Quentin Duff[_2_]
external usenet poster
 
Posts: 2
Default Outlook 2007 has stopped working

Yes 101 version please

"AB" wrote:

I am having the same problem as Quentin. The only difference is that I am
able to run Outlook on safe mode perfectly. I get the "stopped working" msg
when i run the normal outlook.

My problem started last night when I installed the service pack 1. I am
running vista x64 ultimate.

For all tech gurus please explain in a 101 manner for those of us with less
experience

Thanks


  #6  
Old October 18th 08, 06:11 PM posted to microsoft.public.outlook
JOE
external usenet poster
 
Posts: 162
Default Outlook 2007 has stopped working

I am also having a similar problem. I was working with Outlook 2007 fine,
and then I began getting these messages as soon as I reached the email
screen. I have repaired Outlook twice to no effect. I am running Vista
Ultimate. I have not upgraded to service package 1, although I have loaded
all the recommended updates Microsoft recommended (after this problem
occurred). I cannot find scanpst.exe on my system and have been unable to
download it from anywhere on the net. This is a mess. It's been a week
since we've been able to access our email.


"Quentin Duff" wrote:

I have been running Outlook 2007 reasonably happily. It suddenly stopped
working and suggests that windows will look for a solution and then to close
the program. When I start the program again it asks if I want to start in
safe mode. I have answered both yes and no - the program still won't restart.

I then tried repairing the program and reinstalling Office 2007 - to no
avail. The other Office Suite programs are working fine - not Outlook.

I'm running Vista Home

  #7  
Old October 18th 08, 11:36 PM posted to microsoft.public.outlook
its_my_dime
external usenet poster
 
Posts: 23
Default Outlook 2007 has stopped working


"Joe" wrote in message
...
I am also having a similar problem. I was working with Outlook 2007 fine,
and then I began getting these messages as soon as I reached the email
screen. I have repaired Outlook twice to no effect. I am running Vista
Ultimate. I have not upgraded to service package 1, although I have
loaded
all the recommended updates Microsoft recommended (after this problem
occurred). I cannot find scanpst.exe on my system and have been unable to
download it from anywhere on the net. This is a mess. It's been a week
since we've been able to access our email.


"Quentin Duff" wrote:

I have been running Outlook 2007 reasonably happily. It suddenly stopped
working and suggests that windows will look for a solution and then to
close
the program. When I start the program again it asks if I want to start
in
safe mode. I have answered both yes and no - the program still won't
restart.

I then tried repairing the program and reinstalling Office 2007 - to no
avail. The other Office Suite programs are working fine - not Outlook.

I'm running Vista Home


Try: "C:\Program Files\Microsoft Office\Office12\SCANPST.EXE"


 




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