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Outlook wont open, process running
Good to know. I'm using the web access, so I see all the posts at once.
Typical symptoms include: not opening when clicked, because the process is already running. Continue to receive email messages, the new mail icon shows up in the task bar. When the program is exited, it doesn't actually exit - the process OUTLOOK.exe still runs in the background. I can manually exit Outlook through the task manager, and then start it with no problem. If there are more than one instance of the Outlook process, and I close them both, the next time I start it I will receive a message that says that it did not close properly, send info to MS, etc. I've searched a number of online sites, etc. and these are the solutions that I have found and tried: 1) Other programs accessing Outlook - disable all add ins. I'm also running AVg antivirus, so I completely uninstalled that, still had the problem. 2) Automatically deleting Junk and Deleted items - stopped that. 3) Corrupt .PST file - scanned using MS's SCANPST.exe in the Office12 folder, ran as administrator just to be sure. 4) Automatic syncing of RSS feeds - there was a post that described how RSS feeds synced with IE caused some problems - made sure that they weren't being synced. As far as I can tell, Outlook is running all by itself, and still not shutting down properly. I know that there are utilities and add ins out there to kill the process as you shut it down, but it shouldn't be necessary to install a third-party utility just to get a program to close. I'd rather not add "just one more thing" as a workaround - there are enough of those for MS - I'd rather find out what the problem is and actually solve it. Thanks, Jameson "Diane Poremsky [MVP]" wrote: What isn't it doing? Are you getting any error messages? Is BCM configured with both accounts? Note that this is a newsgroup with a web access 'frontend' and unless you quote the previous comments, many of us don't know what previous messages you are referring to. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "Jameson" wrote in message ... Alright, I've gone through so many of these posts online, I'm at a standstill. I've disabled all of the add-ins, even uninstalled the virus scanner, stopped all RSS feeds, stopped auto-deleting, AND scanned every PST file that Outlook is using. I'm running 2 profiles - one downloads via POP3, the other downloads an IMAP store. It happens every time with the POP3 profile, and only very rarely with the IMAP profile. Is there something that I'm missing here? Is this just another example of a really screwed up piece of software that there is no real fix from MS quite yet? Outlook 2007 w/ contact mgr, Vista home prem |
Outlook wont open, process running
It's better to figure out why its not closing, instead of crashing it to
make it close. Does it close properly if you start outlook in /safe mode? -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "Jameson" wrote in message ... Good to know. I'm using the web access, so I see all the posts at once. Typical symptoms include: not opening when clicked, because the process is already running. Continue to receive email messages, the new mail icon shows up in the task bar. When the program is exited, it doesn't actually exit - the process OUTLOOK.exe still runs in the background. I can manually exit Outlook through the task manager, and then start it with no problem. If there are more than one instance of the Outlook process, and I close them both, the next time I start it I will receive a message that says that it did not close properly, send info to MS, etc. I've searched a number of online sites, etc. and these are the solutions that I have found and tried: 1) Other programs accessing Outlook - disable all add ins. I'm also running AVg antivirus, so I completely uninstalled that, still had the problem. 2) Automatically deleting Junk and Deleted items - stopped that. 3) Corrupt .PST file - scanned using MS's SCANPST.exe in the Office12 folder, ran as administrator just to be sure. 4) Automatic syncing of RSS feeds - there was a post that described how RSS feeds synced with IE caused some problems - made sure that they weren't being synced. As far as I can tell, Outlook is running all by itself, and still not shutting down properly. I know that there are utilities and add ins out there to kill the process as you shut it down, but it shouldn't be necessary to install a third-party utility just to get a program to close. I'd rather not add "just one more thing" as a workaround - there are enough of those for MS - I'd rather find out what the problem is and actually solve it. Thanks, Jameson "Diane Poremsky [MVP]" wrote: What isn't it doing? Are you getting any error messages? Is BCM configured with both accounts? Note that this is a newsgroup with a web access 'frontend' and unless you quote the previous comments, many of us don't know what previous messages you are referring to. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "Jameson" wrote in message ... Alright, I've gone through so many of these posts online, I'm at a standstill. I've disabled all of the add-ins, even uninstalled the virus scanner, stopped all RSS feeds, stopped auto-deleting, AND scanned every PST file that Outlook is using. I'm running 2 profiles - one downloads via POP3, the other downloads an IMAP store. It happens every time with the POP3 profile, and only very rarely with the IMAP profile. Is there something that I'm missing here? Is this just another example of a really screwed up piece of software that there is no real fix from MS quite yet? Outlook 2007 w/ contact mgr, Vista home prem |
Outlook wont open, process running
It appears to. At least the three times that I tried it it did. It's also not
showing the preview pane when I open it in Safe mode, maybe that has something to do with it, although I can't see how. Interestingly enough, it does pop up with a message in the notification area of the taskbar, saying that "a data file did not close properly last time outlook was used and is being checked for consistency" every time I open it in safe mode. Doesn't do this for opening it regularly. "Diane Poremsky [MVP]" wrote: It's better to figure out why its not closing, instead of crashing it to make it close. Does it close properly if you start outlook in /safe mode? -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "Jameson" wrote in message ... Good to know. I'm using the web access, so I see all the posts at once. Typical symptoms include: not opening when clicked, because the process is already running. Continue to receive email messages, the new mail icon shows up in the task bar. When the program is exited, it doesn't actually exit - the process OUTLOOK.exe still runs in the background. I can manually exit Outlook through the task manager, and then start it with no problem. If there are more than one instance of the Outlook process, and I close them both, the next time I start it I will receive a message that says that it did not close properly, send info to MS, etc. I've searched a number of online sites, etc. and these are the solutions that I have found and tried: 1) Other programs accessing Outlook - disable all add ins. I'm also running AVg antivirus, so I completely uninstalled that, still had the problem. 2) Automatically deleting Junk and Deleted items - stopped that. 3) Corrupt .PST file - scanned using MS's SCANPST.exe in the Office12 folder, ran as administrator just to be sure. 4) Automatic syncing of RSS feeds - there was a post that described how RSS feeds synced with IE caused some problems - made sure that they weren't being synced. As far as I can tell, Outlook is running all by itself, and still not shutting down properly. I know that there are utilities and add ins out there to kill the process as you shut it down, but it shouldn't be necessary to install a third-party utility just to get a program to close. I'd rather not add "just one more thing" as a workaround - there are enough of those for MS - I'd rather find out what the problem is and actually solve it. Thanks, Jameson "Diane Poremsky [MVP]" wrote: What isn't it doing? Are you getting any error messages? Is BCM configured with both accounts? Note that this is a newsgroup with a web access 'frontend' and unless you quote the previous comments, many of us don't know what previous messages you are referring to. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "Jameson" wrote in message ... Alright, I've gone through so many of these posts online, I'm at a standstill. I've disabled all of the add-ins, even uninstalled the virus scanner, stopped all RSS feeds, stopped auto-deleting, AND scanned every PST file that Outlook is using. I'm running 2 profiles - one downloads via POP3, the other downloads an IMAP store. It happens every time with the POP3 profile, and only very rarely with the IMAP profile. Is there something that I'm missing here? Is this just another example of a really screwed up piece of software that there is no real fix from MS quite yet? Outlook 2007 w/ contact mgr, Vista home prem |
Outlook wont open, process running
The preview pane is disabled in safe mode. It should show the 'checking
pst' message every time it doesn't close properly, so you should see it most of the time. Go to Tools, Trust Center, Addins - what addins are listed? Try disabling all and see if it works as expected. Re-enable 1 at a time, each time you restart and see if it works. The Microsoft addins may not be necessary unless you use exchange or vba and a few people report disabling them help, so you could try disabling them first. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "Jameson" wrote in message ... It appears to. At least the three times that I tried it it did. It's also not showing the preview pane when I open it in Safe mode, maybe that has something to do with it, although I can't see how. Interestingly enough, it does pop up with a message in the notification area of the taskbar, saying that "a data file did not close properly last time outlook was used and is being checked for consistency" every time I open it in safe mode. Doesn't do this for opening it regularly. "Diane Poremsky [MVP]" wrote: It's better to figure out why its not closing, instead of crashing it to make it close. Does it close properly if you start outlook in /safe mode? -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "Jameson" wrote in message ... Good to know. I'm using the web access, so I see all the posts at once. Typical symptoms include: not opening when clicked, because the process is already running. Continue to receive email messages, the new mail icon shows up in the task bar. When the program is exited, it doesn't actually exit - the process OUTLOOK.exe still runs in the background. I can manually exit Outlook through the task manager, and then start it with no problem. If there are more than one instance of the Outlook process, and I close them both, the next time I start it I will receive a message that says that it did not close properly, send info to MS, etc. I've searched a number of online sites, etc. and these are the solutions that I have found and tried: 1) Other programs accessing Outlook - disable all add ins. I'm also running AVg antivirus, so I completely uninstalled that, still had the problem. 2) Automatically deleting Junk and Deleted items - stopped that. 3) Corrupt .PST file - scanned using MS's SCANPST.exe in the Office12 folder, ran as administrator just to be sure. 4) Automatic syncing of RSS feeds - there was a post that described how RSS feeds synced with IE caused some problems - made sure that they weren't being synced. As far as I can tell, Outlook is running all by itself, and still not shutting down properly. I know that there are utilities and add ins out there to kill the process as you shut it down, but it shouldn't be necessary to install a third-party utility just to get a program to close. I'd rather not add "just one more thing" as a workaround - there are enough of those for MS - I'd rather find out what the problem is and actually solve it. Thanks, Jameson "Diane Poremsky [MVP]" wrote: What isn't it doing? Are you getting any error messages? Is BCM configured with both accounts? Note that this is a newsgroup with a web access 'frontend' and unless you quote the previous comments, many of us don't know what previous messages you are referring to. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "Jameson" wrote in message ... Alright, I've gone through so many of these posts online, I'm at a standstill. I've disabled all of the add-ins, even uninstalled the virus scanner, stopped all RSS feeds, stopped auto-deleting, AND scanned every PST file that Outlook is using. I'm running 2 profiles - one downloads via POP3, the other downloads an IMAP store. It happens every time with the POP3 profile, and only very rarely with the IMAP profile. Is there something that I'm missing here? Is this just another example of a really screwed up piece of software that there is no real fix from MS quite yet? Outlook 2007 w/ contact mgr, Vista home prem |
Outlook wont open, process running
"Jameson" wrote in message
... I'm running 2 profiles - one downloads via POP3, the other downloads an IMAP store. It happens every time with the POP3 profile, and only very rarely with the IMAP profile. Don't confuse accounts with profiles. Do you have a single profile containing both a POP and an IMAP account (i.e., you can see both the default and the IMAP folders when Outlook runs) or do you have two profiles (defined in Control PanelMailShow Profiles) with one containing a POP account and one containing an IMAP account. You'd need to stop and restart Outlook in order to switch between the profiles. -- Brian Tillman [MVP-Outlook] |
Outlook wont open, process running
Nope, I'm fairly computer savvy - I do in fact mean two profiles. Each
profiles is running a separate account, one POP and one IMAP. I check the IMAP account on both my business desktop and my personal laptop. The problem is only on the laptop, 99% of the time with the POP3 account, and never on the desktop. Both are running Outlook2007. "Brian Tillman [MVP - Outlook]" wrote: "Jameson" wrote in message ... I'm running 2 profiles - one downloads via POP3, the other downloads an IMAP store. It happens every time with the POP3 profile, and only very rarely with the IMAP profile. Don't confuse accounts with profiles. Do you have a single profile containing both a POP and an IMAP account (i.e., you can see both the default and the IMAP folders when Outlook runs) or do you have two profiles (defined in Control PanelMailShow Profiles) with one containing a POP account and one containing an IMAP account. You'd need to stop and restart Outlook in order to switch between the profiles. -- Brian Tillman [MVP-Outlook] |
Outlook wont open, process running
No active addins are listed. They are all in the "inactive" area. No addins
are listed in the "disabled" section. They were already like this, so I didn't have to disable anything. Out of curiosity, these are the ones that are listed: Bus. Contact mgr Calendar gadget / sideshow eDataSecurity Outlook (an Acer thing which I have never used) MS Access Outlook addin MS Exchange unified msging MS Office Sharepoint Server colleague import addin MS Outlook mobile service MS VBA for Outlook Windows Search email indexer Something else I should be looking for? "Diane Poremsky [MVP]" wrote: The preview pane is disabled in safe mode. It should show the 'checking pst' message every time it doesn't close properly, so you should see it most of the time. Go to Tools, Trust Center, Addins - what addins are listed? Try disabling all and see if it works as expected. Re-enable 1 at a time, each time you restart and see if it works. The Microsoft addins may not be necessary unless you use exchange or vba and a few people report disabling them help, so you could try disabling them first. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "Jameson" wrote in message ... It appears to. At least the three times that I tried it it did. It's also not showing the preview pane when I open it in Safe mode, maybe that has something to do with it, although I can't see how. Interestingly enough, it does pop up with a message in the notification area of the taskbar, saying that "a data file did not close properly last time outlook was used and is being checked for consistency" every time I open it in safe mode. Doesn't do this for opening it regularly. "Diane Poremsky [MVP]" wrote: It's better to figure out why its not closing, instead of crashing it to make it close. Does it close properly if you start outlook in /safe mode? -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "Jameson" wrote in message ... Good to know. I'm using the web access, so I see all the posts at once. Typical symptoms include: not opening when clicked, because the process is already running. Continue to receive email messages, the new mail icon shows up in the task bar. When the program is exited, it doesn't actually exit - the process OUTLOOK.exe still runs in the background. I can manually exit Outlook through the task manager, and then start it with no problem. If there are more than one instance of the Outlook process, and I close them both, the next time I start it I will receive a message that says that it did not close properly, send info to MS, etc. I've searched a number of online sites, etc. and these are the solutions that I have found and tried: 1) Other programs accessing Outlook - disable all add ins. I'm also running AVg antivirus, so I completely uninstalled that, still had the problem. 2) Automatically deleting Junk and Deleted items - stopped that. 3) Corrupt .PST file - scanned using MS's SCANPST.exe in the Office12 folder, ran as administrator just to be sure. 4) Automatic syncing of RSS feeds - there was a post that described how RSS feeds synced with IE caused some problems - made sure that they weren't being synced. As far as I can tell, Outlook is running all by itself, and still not shutting down properly. I know that there are utilities and add ins out there to kill the process as you shut it down, but it shouldn't be necessary to install a third-party utility just to get a program to close. I'd rather not add "just one more thing" as a workaround - there are enough of those for MS - I'd rather find out what the problem is and actually solve it. Thanks, Jameson "Diane Poremsky [MVP]" wrote: What isn't it doing? Are you getting any error messages? Is BCM configured with both accounts? Note that this is a newsgroup with a web access 'frontend' and unless you quote the previous comments, many of us don't know what previous messages you are referring to. -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "Jameson" wrote in message ... Alright, I've gone through so many of these posts online, I'm at a standstill. I've disabled all of the add-ins, even uninstalled the virus scanner, stopped all RSS feeds, stopped auto-deleting, AND scanned every PST file that Outlook is using. I'm running 2 profiles - one downloads via POP3, the other downloads an IMAP store. It happens every time with the POP3 profile, and only very rarely with the IMAP profile. Is there something that I'm missing here? Is this just another example of a really screwed up piece of software that there is no real fix from MS quite yet? Outlook 2007 w/ contact mgr, Vista home prem |
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