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Outlook 2003 unable to send



 
 
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  #1  
Old March 28th 08, 01:51 AM posted to microsoft.public.outlook
Paul[_10_]
external usenet poster
 
Posts: 6
Default Outlook 2003 unable to send

I have started having problems sending mail from outlook,
the server ends up timing out, i have outlook 2003 SP3,
when downloading messages it is also leaving them on the server and
downloading them 3 times in the same send receive. I have checked the
settings and it is not set to leave message on server, I can go to the ISP
site and use the mailbox on webmail and there is no problems.
Any help with this issue would be much appreciated.

Thanks, Paul



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  #2  
Old March 28th 08, 12:04 PM posted to microsoft.public.outlook
Brian Tillman
external usenet poster
 
Posts: 17,452
Default Outlook 2003 unable to send

Paul wrote:

I have started having problems sending mail from outlook,
the server ends up timing out, i have outlook 2003 SP3,
when downloading messages it is also leaving them on the server and
downloading them 3 times in the same send receive. I have checked the
settings and it is not set to leave message on server, I can go to
the ISP site and use the mailbox on webmail and there is no problems.
Any help with this issue would be much appreciated.


Have you increased the server timeout value on the Advanced tab of your
account properties? Have you completely disabled the mail scanning feature
of any antivirus program you have? Is your send/receive interval value no
shorter than ten minutes?
--
Brian Tillman [MVP-Outlook]

  #3  
Old March 31st 08, 02:43 AM posted to microsoft.public.outlook
Paul[_10_]
external usenet poster
 
Posts: 6
Default Outlook 2003 unable to send

Hi Brian,
Yes have tried all of these, I have enabled outlook express and all the same
settings in express work without a problem.
The problem is worse now i am unable to send as well, I have tried logging
into my kids profiles and after setting up their outlook with my address
still have the same problem.

Regards, Paul

"Brian Tillman" wrote in message
...
Paul wrote:

I have started having problems sending mail from outlook,
the server ends up timing out, i have outlook 2003 SP3,
when downloading messages it is also leaving them on the server and
downloading them 3 times in the same send receive. I have checked the
settings and it is not set to leave message on server, I can go to
the ISP site and use the mailbox on webmail and there is no problems.
Any help with this issue would be much appreciated.


Have you increased the server timeout value on the Advanced tab of your
account properties? Have you completely disabled the mail scanning
feature of any antivirus program you have? Is your send/receive interval
value no shorter than ten minutes?
--
Brian Tillman [MVP-Outlook]



  #4  
Old March 31st 08, 12:43 PM posted to microsoft.public.outlook
Brian Tillman
external usenet poster
 
Posts: 17,452
Default Outlook 2003 unable to send

Paul wrote:

Yes have tried all of these, I have enabled outlook express and all
the same settings in express work without a problem.
The problem is worse now i am unable to send as well, I have tried
logging into my kids profiles and after setting up their outlook with
my address still have the same problem.


Do you receive any error messages? If so, what is the exact text? What
happens when you click the Test button for the account?
--
Brian Tillman [MVP-Outlook]

  #5  
Old April 1st 08, 06:01 AM posted to microsoft.public.outlook
Paul[_10_]
external usenet poster
 
Posts: 6
Default Outlook 2003 unable to send

Hi Brian,
The Messages below are what happens when i test account settings.
a.. Send test email message: The specified server was found, but there was
no response from the server. Please verify that the port and SSL information
is correct. To access these settings close this dialog, then click more
settings and click on the advanced tab.
b.. Find outgoing mail server (SMTP): Outlook could not connect to the
outgoing mail server (SMTP). The problem could be the server name or port,
or your server may not support SSL. Verify your port and SSL settings in
More Settings under the advanced tab.

When in outlook and click send/recieve the error message is (0x80042109). I
have been to the http://support.microsoft.com/kb/813514/en-us which deals
with this error and tried everything in there exept checking the SSL and
port as i figure if the same settings work for outlook express it should be
OK.

Thanks, Paul

"Brian Tillman" wrote in message
...
Paul wrote:

Yes have tried all of these, I have enabled outlook express and all
the same settings in express work without a problem.
The problem is worse now i am unable to send as well, I have tried
logging into my kids profiles and after setting up their outlook with
my address still have the same problem.


Do you receive any error messages? If so, what is the exact text? What
happens when you click the Test button for the account?
--
Brian Tillman [MVP-Outlook]



  #6  
Old April 1st 08, 07:18 AM posted to microsoft.public.outlook
Paul[_10_]
external usenet poster
 
Posts: 6
Default Outlook 2003 unable to send problem solved

Hi Brian, and all looking for the answer to this problem,
I am running CA internet security suit and although i had disabled antivirus
and firewall i still had the problem.
I had to totaly uninstall this software before i overcame this problem.
Thanks Brian for your help and hopefully this will help many others.

Regards, Paul


"Paul" wrote in message
...
Hi Brian,
The Messages below are what happens when i test account settings.
a.. Send test email message: The specified server was found, but there
was no response from the server. Please verify that the port and SSL
information is correct. To access these settings close this dialog, then
click more settings and click on the advanced tab.
b.. Find outgoing mail server (SMTP): Outlook could not connect to the
outgoing mail server (SMTP). The problem could be the server name or port,
or your server may not support SSL. Verify your port and SSL settings in
More Settings under the advanced tab.

When in outlook and click send/recieve the error message is (0x80042109).
I
have been to the http://support.microsoft.com/kb/813514/en-us which deals
with this error and tried everything in there exept checking the SSL and
port as i figure if the same settings work for outlook express it should
be
OK.

Thanks, Paul

"Brian Tillman" wrote in message
...
Paul wrote:

Yes have tried all of these, I have enabled outlook express and all
the same settings in express work without a problem.
The problem is worse now i am unable to send as well, I have tried
logging into my kids profiles and after setting up their outlook with
my address still have the same problem.


Do you receive any error messages? If so, what is the exact text? What
happens when you click the Test button for the account?
--
Brian Tillman [MVP-Outlook]





 




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