Hi,
if i get sent a message which is addressed to multiple recipients, i cannot
open the main body of the message.
If i double click the message while it's in my inbox, that message opens,
but then i just see a list of recipients, and in the header row i see an
icon called message, and then a 2nd icon with the title of the message i
have been sent. I'm guessing this is a message within a message.
If i right click the message (s) in the header, i get the warning that
outlook was unable to preview the message.

Has anyone come across this? if so how do you fix it.

So far i have disabled my anti virus (Avast), entered the domains sending me
the messages into the allowed recipients in the junk mail settings, but i'm
guessing there is a security feature some when in outlook 2007 which is
blocking this type of message being opened.

Cheers

Either uninstall Google Desktop Search or disable its indexing of Outlook items.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Fred asked:

| Hi,
| if i get sent a message which is addressed to multiple recipients, i
| cannot open the main body of the message.
| If i double click the message while it's in my inbox, that message
| opens, but then i just see a list of recipients, and in the header
| row i see an icon called message, and then a 2nd icon with the title
| of the message i have been sent. I'm guessing this is a message
| within a message.
| If i right click the message (s) in the header, i get the warning that
| outlook was unable to preview the message.
|
| Has anyone come across this? if so how do you fix it.
|
| So far i have disabled my anti virus (Avast), entered the domains
| sending me the messages into the allowed recipients in the junk mail
| settings, but i'm guessing there is a security feature some when in
| outlook 2007 which is blocking this type of message being opened.
|
| Cheers