Outlook 2003 EAS server-based Archive solution Questions

**Tom[_2_]** · February 6th 08, 03:17 AM posted to microsoft.public.outlook

At work they installed EAS on selected PCs including, I believe, my PC. All
of my older email messages in the Inbox have a symbol that looks likke an
external drive, CD disk and an envelope. When I open these messages the
original attachment isn't there just the attachment titles. What do I need
to do to get to the attachments? On my PC I don't see the EAS Icon in the
System Tray. Does EAS need to be loaded on my PC before I can open EAS
archived attachments?

Thanks,

Tom

**Milly Staples [MVP - Outlook]** · February 6th 08, 09:25 AM posted to microsoft.public.outlook

What is EAS????

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, Tom asked:

| At work they installed EAS on selected PCs including, I believe, my
| PC. All of my older email messages in the Inbox have a symbol that
| looks likke an external drive, CD disk and an envelope. When I open
| these messages the original attachment isn't there just the
| attachment titles. What do I need to do to get to the attachments?
| On my PC I don't see the EAS Icon in the System Tray. Does EAS need
| to be loaded on my PC before I can open EAS archived attachments?
|
| Thanks,
|
| Tom

**Diane Poremsky** · February 6th 08, 02:31 PM posted to microsoft.public.outlook

You need the program that removed the attachments installed so it can
retrieve the attachments when you need them - outlook does not know where to
look for them.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
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"Tom" wrote in message
news:dF9qj.20105$Ou1.16626@trnddc07...
At work they installed EAS on selected PCs including, I believe, my PC.
All of my older email messages in the Inbox have a symbol that looks likke
an external drive, CD disk and an envelope. When I open these messages
the original attachment isn't there just the attachment titles. What do I
need to do to get to the attachments? On my PC I don't see the EAS Icon
in the System Tray. Does EAS need to be loaded on my PC before I can open
EAS archived attachments?

Thanks,

Tom

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