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#1
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We have some users who are commenting that when they type a email address,
once they start typing a few letters of the name/email nothing is found. So if they are trying to send a email to they start typing t, and a list of names appears, but tom isn't one of them, even though they have sent a email to recently. Why is this? And is there anything that can be done? |
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#2
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Make sure the Autocomplete option is selected in Tools, options, email
options, Advance email options. Then when they start typing the first few letters and no name comes up, have them press Check Names for a matching complete list that is in their Contacts Folder. Email addresses must be in the Contacts folder for this to work. "Steve Grosz" wrote: We have some users who are commenting that when they type a email address, once they start typing a few letters of the name/email nothing is found. So if they are trying to send a email to they start typing t, and a list of names appears, but tom isn't one of them, even though they have sent a email to recently. Why is this? And is there anything that can be done? |
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On Feb 1, 4:34*pm, Mary wrote:
Make sure theAutocompleteoption is selected in Tools, options, email options, Advance email options. Then when they start typing the first few letters and no name comes up, have them press Check Names for a matching complete list that is in their Contacts Folder. Email addresses must be in the Contacts folder for this to work. "Steve Grosz" wrote: We have some users who are commenting that when they type a email address, once they start typing a few letters of the name/email nothing is found. So if they are trying to send a email to they start typing t, and a list of names appears, but tom isn't one of them, even though they have sent a email to recently. Why is this? *And is there anything that can be done? I'm experiencing the same issue, but i've never had to add anyone to my contacts for this to work. Has this changed? I am seeing that some days, I get names in the list and other days I won't get the same name popping up. It really is mind boggling. |
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