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#1
January 10th 08, 03:48 AM
posted to microsoft.public.outlook
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Setting Up My Charter E-mail Account in Outlook 2003?
I have gone through the tutorial to set up my e-mail account in Outlook, and
I can send e-mails but I can't receive them. I have checked to make sure that my incoming server is set to pop.charter.net and outgoing is smtp.charter.net and I can't figure out why it doesn't work. Can someone offer any assistance. 
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#2
January 10th 08, 12:38 PM
posted to microsoft.public.outlook
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Setting Up My Charter E-mail Account in Outlook 2003?
hitchpost wrote:
I have gone through the tutorial to set up my e-mail account in Outlook, and I can send e-mails but I can't receive them. I have checked to make sure that my incoming server is set to pop.charter.net and outgoing is smtp.charter.net and I can't figure out why it doesn't work. Can someone offer any assistance. And what does Charter say when you call them? -- Brian Tillman [MVP-Outlook]
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#3
January 10th 08, 09:40 PM
posted to microsoft.public.outlook
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Setting Up My Charter E-mail Account in Outlook 2003?
They are not much help. Supposedly I have it set up correctly. When I run the
"test", I get a "completed successfully" message on all. But it isn't working! I can see my "Sent Items", but my Inbox is empty in Outlook. However when I go directly to my Charter E-mail, all of my test e-mails are there in my Inbox. "Brian Tillman" wrote: hitchpost wrote: I have gone through the tutorial to set up my e-mail account in Outlook, and I can send e-mails but I can't receive them. I have checked to make sure that my incoming server is set to pop.charter.net and outgoing is smtp.charter.net and I can't figure out why it doesn't work. Can someone offer any assistance. And what does Charter say when you call them? -- Brian Tillman [MVP-Outlook]
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#4
January 11th 08, 12:32 PM
posted to microsoft.public.outlook
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Setting Up My Charter E-mail Account in Outlook 2003?
hitchpost wrote:
They are not much help. Supposedly I have it set up correctly. When I run the "test", I get a "completed successfully" message on all. But it isn't working! I can see my "Sent Items", but my Inbox is empty in Outlook. However when I go directly to my Charter E-mail, all of my test e-mails are there in my Inbox. Enable diagnostic logging and see what the log shows as happening during the send/receive. http://support.microsoft.com/kb/831053/en-us -- Brian Tillman [MVP-Outlook]
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