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#1
January 3rd 08, 02:45 PM
posted to microsoft.public.outlook
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New emails not showing in outlook XP
Hi
I have a user who's emails aren't automatically showing in his inbox until he clicks on another folder first?? Does anyone know a workaround for this? Thanks Andy 
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#2
January 3rd 08, 04:18 PM
posted to microsoft.public.outlook
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New emails not showing in outlook XP
Andy Derbyshire wrote:
I have a user who's emails aren't automatically showing in his inbox until he clicks on another folder first?? Does anyone know a workaround for this? Type of account? -- Brian Tillman [MVP-Outlook]
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#3
January 4th 08, 09:01 AM
posted to microsoft.public.outlook
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New emails not showing in outlook XP
Hi Brian
It's just a general Windows 2000 account created in Active Directory on a Windows 2000 server?? Thanks Andy "Brian Tillman" wrote in message ... Andy Derbyshire wrote: I have a user who's emails aren't automatically showing in his inbox until he clicks on another folder first?? Does anyone know a workaround for this? Type of account? -- Brian Tillman [MVP-Outlook]
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#4
January 4th 08, 06:59 PM
posted to microsoft.public.outlook
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New emails not showing in outlook XP
Andy Derbyshire wrote:
It's just a general Windows 2000 account created in Active Directory on a Windows 2000 server?? I meant what type of mail account? POP/SMTP, Exchange, IMAP or HTTP? -- Brian Tillman [MVP-Outlook]
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#5
January 7th 08, 08:11 AM
posted to microsoft.public.outlook
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New emails not showing in outlook XP
Hi Brian
Sorry, forgot to mention that it's an Exchange 2000 account using SMTP Thanks Andy "Brian Tillman" wrote in message ... Andy Derbyshire wrote: It's just a general Windows 2000 account created in Active Directory on a Windows 2000 server?? I meant what type of mail account? POP/SMTP, Exchange, IMAP or HTTP? -- Brian Tillman [MVP-Outlook]
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#6
January 7th 08, 01:22 PM
posted to microsoft.public.outlook
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New emails not showing in outlook XP
Andy Derbyshire wrote:
Sorry, forgot to mention that it's an Exchange 2000 account using SMTP Huh? It's either an Exchange account or it's a POP/SMTP or IMAP/SMTP account. It can't be "an Exchange account using SMTP". Please click ToolsE-mail AccountsNext and read what type of account you're using. -- Brian Tillman [MVP-Outlook]
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#7
January 8th 08, 09:58 AM
posted to microsoft.public.outlook
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New emails not showing in outlook XP
Well its an Exchange 2000 account then
"Brian Tillman" wrote in message ... Andy Derbyshire wrote: Sorry, forgot to mention that it's an Exchange 2000 account using SMTP Huh? It's either an Exchange account or it's a POP/SMTP or IMAP/SMTP account. It can't be "an Exchange account using SMTP". Please click ToolsE-mail AccountsNext and read what type of account you're using. -- Brian Tillman [MVP-Outlook]
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#8
January 8th 08, 01:30 PM
posted to microsoft.public.outlook
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New emails not showing in outlook XP
Andy Derbyshire wrote:
Well its an Exchange 2000 account then Then the problem is typically with the firewall blocking UDP packets, which is what Exchange uses to tell Outlook that there are new messages. See this: http://support.microsoft.com/search/default.aspx?mode=a&query=udp&catalog=LCID%3D1033& 1033comm=1&spid=928 -- Brian Tillman [MVP-Outlook]
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#9
January 8th 08, 02:24 PM
posted to microsoft.public.outlook
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New emails not showing in outlook XP
Thanks for Brian, it only happens for this one user out of 70?? Would it not
happen to everyone? "Brian Tillman" wrote in message ... Andy Derbyshire wrote: Well its an Exchange 2000 account then Then the problem is typically with the firewall blocking UDP packets, which is what Exchange uses to tell Outlook that there are new messages. See this: http://support.microsoft.com/search/default.aspx?mode=a&query=udp&catalog=LCID%3D1033& 1033comm=1&spid=928 -- Brian Tillman [MVP-Outlook]
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#10
January 8th 08, 03:09 PM
posted to microsoft.public.outlook
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New emails not showing in outlook XP
It looks like it's his Windows firewall, it's got the same ports open as the
other PC's in the network though? "Andy Derbyshire" wrote in message ... Thanks for Brian, it only happens for this one user out of 70?? Would it not happen to everyone? "Brian Tillman" wrote in message ... Andy Derbyshire wrote: Well its an Exchange 2000 account then Then the problem is typically with the firewall blocking UDP packets, which is what Exchange uses to tell Outlook that there are new messages. See this: http://support.microsoft.com/search/default.aspx?mode=a&query=udp&catalog=LCID%3D1033& 1033comm=1&spid=928 -- Brian Tillman [MVP-Outlook]
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