I updated my Outlook 2003 with current service pack and afterwards, when I am
trying to open e-mail messages that are sent as attachments, I cannot do it.
Other type of files in attachment can be opened but not message files. What
could this be?

have you rebooted since discovering the problem?



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"acss" wrote in message
...
I updated my Outlook 2003 with current service pack and afterwards, when I
am
trying to open e-mail messages that are sent as attachments, I cannot do
it.
Other type of files in attachment can be opened but not message files.
What
could this be?

Hi,

Yes. I have rebooted and the problem continues as i CAN open file types such
as pdf or jpg but can not open e-mail messages that are sent as attachments.

"Diane Poremsky" wrote:

have you rebooted since discovering the problem?



--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"acss" wrote in message
...
I updated my Outlook 2003 with current service pack and afterwards, when I
am
trying to open e-mail messages that are sent as attachments, I cannot do
it.
Other type of files in attachment can be opened but not message files.
What
could this be?

I'm having the same problem only since having dowloaded service pack 3, I'm
running Vista on my laptop. I have not installed service pack 3 on my desktop
and have no problems opening attachments on it. Does anyone know how to
remove service pack 3? It does not appear in add/remove programs and when
checking for all updates does not have a remove option available.
--
jck


"acss" wrote:

I updated my Outlook 2003 with current service pack and afterwards, when I am
trying to open e-mail messages that are sent as attachments, I cannot do it.
Other type of files in attachment can be opened but not message files. What
could this be?

it can't be removed. I'm not sure if you can use system restore to undo
it. if you have Ghost or True Image, make an image and upgrade the desktop-
see if it works. If not, restore the image. (Acronis might offer a 100%
working trial of True Image.)

Are you using any add-ins? What type of acct? We know not all SP3 users have
a problem opening msg files while a few are having a problem. I haven't been
tracking the OS for every report, but I know it works ok on Winxp, so its
possible that its specific to Vista.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"johnko1" wrote in message
...
I'm having the same problem only since having dowloaded service pack 3,
I'm
running Vista on my laptop. I have not installed service pack 3 on my
desktop
and have no problems opening attachments on it. Does anyone know how to
remove service pack 3? It does not appear in add/remove programs and when
checking for all updates does not have a remove option available.
--
jck


"acss" wrote:

I updated my Outlook 2003 with current service pack and afterwards, when
I am
trying to open e-mail messages that are sent as attachments, I cannot do
it.
Other type of files in attachment can be opened but not message files.
What
could this be?

I've tried to run system restore, but as has always been the case with
Microsoft restore, it won't work. I'm not running any add-ons. I'm not too
thrilled with Vista.
--
jck


"Diane Poremsky" wrote:

it can't be removed. I'm not sure if you can use system restore to undo
it. if you have Ghost or True Image, make an image and upgrade the desktop-
see if it works. If not, restore the image. (Acronis might offer a 100%
working trial of True Image.)

Are you using any add-ins? What type of acct? We know not all SP3 users have
a problem opening msg files while a few are having a problem. I haven't been
tracking the OS for every report, but I know it works ok on Winxp, so its
possible that its specific to Vista.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"johnko1" wrote in message
...
I'm having the same problem only since having dowloaded service pack 3,
I'm
running Vista on my laptop. I have not installed service pack 3 on my
desktop
and have no problems opening attachments on it. Does anyone know how to
remove service pack 3? It does not appear in add/remove programs and when
checking for all updates does not have a remove option available.
--
jck


"acss" wrote:

I updated my Outlook 2003 with current service pack and afterwards, when
I am
trying to open e-mail messages that are sent as attachments, I cannot do
it.
Other type of files in attachment can be opened but not message files.
What
could this be?

"johnko1" wrote:

I've tried to run system restore, but as has always been the case with
Microsoft restore, it won't work. I'm not running any add-ons. I'm not too
thrilled with Vista.
--
jck


"Diane Poremsky" wrote:

it can't be removed. I'm not sure if you can use system restore to undo
it. if you have Ghost or True Image, make an image and upgrade the desktop-
see if it works. If not, restore the image. (Acronis might offer a 100%
working trial of True Image.)

Are you using any add-ins? What type of acct? We know not all SP3 users have
a problem opening msg files while a few are having a problem. I haven't been
tracking the OS for every report, but I know it works ok on Winxp, so its
possible that its specific to Vista.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"johnko1" wrote in message
...
I'm having the same problem only since having dowloaded service pack 3,
I'm
running Vista on my laptop. I have not installed service pack 3 on my
desktop
and have no problems opening attachments on it. Does anyone know how to
remove service pack 3? It does not appear in add/remove programs and when
checking for all updates does not have a remove option available.
--
jck


"acss" wrote:

I updated my Outlook 2003 with current service pack and afterwards, when
I am
trying to open e-mail messages that are sent as attachments, I cannot do
it.
Other type of files in attachment can be opened but not message files.
What
could this be?

I have not installed SP3 and I am running into the same problem with Outlook,
it used to work now it doesn't

"johnko1" wrote:

I've tried to run system restore, but as has always been the case with
Microsoft restore, it won't work. I'm not running any add-ons. I'm not too
thrilled with Vista.
--
jck


"Diane Poremsky" wrote:

it can't be removed. I'm not sure if you can use system restore to undo
it. if you have Ghost or True Image, make an image and upgrade the desktop-
see if it works. If not, restore the image. (Acronis might offer a 100%
working trial of True Image.)

Are you using any add-ins? What type of acct? We know not all SP3 users have
a problem opening msg files while a few are having a problem. I haven't been
tracking the OS for every report, but I know it works ok on Winxp, so its
possible that its specific to Vista.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"johnko1" wrote in message
...
I'm having the same problem only since having dowloaded service pack 3,
I'm
running Vista on my laptop. I have not installed service pack 3 on my
desktop
and have no problems opening attachments on it. Does anyone know how to
remove service pack 3? It does not appear in add/remove programs and when
checking for all updates does not have a remove option available.
--
jck


"acss" wrote:

I updated my Outlook 2003 with current service pack and afterwards, when
I am
trying to open e-mail messages that are sent as attachments, I cannot do
it.
Other type of files in attachment can be opened but not message files.
What
could this be?

Are you using WinXP or Vista?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"bud66" wrote in message
...
I have not installed SP3 and I am running into the same problem with
Outlook,
it used to work now it doesn't

"johnko1" wrote:

I've tried to run system restore, but as has always been the case with
Microsoft restore, it won't work. I'm not running any add-ons. I'm not
too
thrilled with Vista.
--
jck


"Diane Poremsky" wrote:

it can't be removed. I'm not sure if you can use system restore to
undo
it. if you have Ghost or True Image, make an image and upgrade the
desktop-
see if it works. If not, restore the image. (Acronis might offer a
100%
working trial of True Image.)

Are you using any add-ins? What type of acct? We know not all SP3 users
have
a problem opening msg files while a few are having a problem. I haven't
been
tracking the OS for every report, but I know it works ok on Winxp, so
its
possible that its specific to Vista.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"johnko1" wrote in message
...
I'm having the same problem only since having dowloaded service pack
3,
I'm
running Vista on my laptop. I have not installed service pack 3 on my
desktop
and have no problems opening attachments on it. Does anyone know how
to
remove service pack 3? It does not appear in add/remove programs and
when
checking for all updates does not have a remove option available.
--
jck


"acss" wrote:

I updated my Outlook 2003 with current service pack and afterwards,
when
I am
trying to open e-mail messages that are sent as attachments, I
cannot do
it.
Other type of files in attachment can be opened but not message
files.
What
could this be?

I had the same problem until I uninstalled the Google Desktop program.
I am running 2003 wit service pack 2.

"acss" wrote in message
...
I updated my Outlook 2003 with current service pack and afterwards, when I
am
trying to open e-mail messages that are sent as attachments, I cannot do
it.
Other type of files in attachment can be opened but not message files.
What
could this be?