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#1
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I am using Outlook (first 2003 then also 2007) and when I started using AVG
Free Anti-virus, no attachments and body-messages were being delivered to my mailbox. The only thing on the email was that it was "scanned by AVG" ( don't have any other AntiVirus). The paper-clip isn’t there and in†File†the “Save Attachments†is inoperative. I had switched from McAfee to AVG because the former was slowing my PC badly whilst the AVG is very efficient. In my case, this problem is manifest on both Outlook 2003 and also Outlook 2007.(on the upgrade the problem remained there) As a workaround, I found 2 options. 1) Either switch off "Email Scanning" - not advisable .. or 2) Use "Outlook Express" instead. There are probably countless thousands of users using Outlook and AVG with no problems at all and I personally know quite a few myself, so I am assuming that the trouble is internal at my end. Does anyone out there know of a simple solution to use "Outlook" and AVG’s Email Scanning at the same time ?? Thanks for any help you can provide, best regards Alex |
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#2
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Presumably you've completely uninstalled AVG, run an OL Detect/Repair, then
reinstalled AVG? Sent a msg to yourself, with an attachment, to see if any err's are thrown up? Its been stated here on numerous occassions that the email scanning by an AV plugin isnt neccessary, since the back ground scanning by your AV should pick anything untoward up. "Alex" wrote in message ... I am using Outlook (first 2003 then also 2007) and when I started using AVG Free Anti-virus, no attachments and body-messages were being delivered to my mailbox. The only thing on the email was that it was "scanned by AVG" ( don't have any other AntiVirus). The paper-clip isn't there and in" File" the "Save Attachments" is inoperative. I had switched from McAfee to AVG because the former was slowing my PC badly whilst the AVG is very efficient. In my case, this problem is manifest on both Outlook 2003 and also Outlook 2007.(on the upgrade the problem remained there) As a workaround, I found 2 options. 1) Either switch off "Email Scanning" - not advisable .. or 2) Use "Outlook Express" instead. There are probably countless thousands of users using Outlook and AVG with no problems at all and I personally know quite a few myself, so I am assuming that the trouble is internal at my end. Does anyone out there know of a simple solution to use "Outlook" and AVG's Email Scanning at the same time ?? Thanks for any help you can provide, best regards Alex |
#3
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Hi DL,
Did not try uninstall/install of AVG. Will try it out immediately. I did try the Detect/Repair though ( with AVG installed, will try without) However did not understand the bit about the AVG plug-in? 1) Do you mean that when I di-activated the AVG Email scanning, I dis-activated a "plug-in? 2) You also seem to be implying that although I dis-activated the Email Scanning function, AVG is still scanning them in the background. - Sounds a bit contradictory to me but is AVG really still scanning my emails even after I have switched off the function? - is my conclusion correct? Lets face it , if my emails are still being monitored, then there is no problem in the first place. My main worry was that to receive my attachments in Outlook, I had to sacrifice on overall security. I'm off to work on your suggestions - will keep you all posted with the eventual results, best regards, Alex "DL" wrote: Presumably you've completely uninstalled AVG, run an OL Detect/Repair, then reinstalled AVG? Sent a msg to yourself, with an attachment, to see if any err's are thrown up? Its been stated here on numerous occassions that the email scanning by an AV plugin isnt neccessary, since the back ground scanning by your AV should pick anything untoward up. "Alex" wrote in message ... I am using Outlook (first 2003 then also 2007) and when I started using AVG Free Anti-virus, no attachments and body-messages were being delivered to my mailbox. The only thing on the email was that it was "scanned by AVG" ( don't have any other AntiVirus). The paper-clip isn't there and in" File" the "Save Attachments" is inoperative. I had switched from McAfee to AVG because the former was slowing my PC badly whilst the AVG is very efficient. In my case, this problem is manifest on both Outlook 2003 and also Outlook 2007.(on the upgrade the problem remained there) As a workaround, I found 2 options. 1) Either switch off "Email Scanning" - not advisable .. or 2) Use "Outlook Express" instead. There are probably countless thousands of users using Outlook and AVG with no problems at all and I personally know quite a few myself, so I am assuming that the trouble is internal at my end. Does anyone out there know of a simple solution to use "Outlook" and AVG's Email Scanning at the same time ?? Thanks for any help you can provide, best regards Alex |
#4
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Your AV app will continue monitoring your sys even if the email plugin is
not installed - it wont scan mail, but if anything trys to install on your sys it should be picked up. Disabling the AV pluggin doesnt neccessarily cure a problem it may be causing, often it is neccessary to completely uninstall the whole AV app in order to properly remove the AV plugin "Alex" wrote in message ... Hi DL, Did not try uninstall/install of AVG. Will try it out immediately. I did try the Detect/Repair though ( with AVG installed, will try without) However did not understand the bit about the AVG plug-in? 1) Do you mean that when I di-activated the AVG Email scanning, I dis-activated a "plug-in? 2) You also seem to be implying that although I dis-activated the Email Scanning function, AVG is still scanning them in the background. - Sounds a bit contradictory to me but is AVG really still scanning my emails even after I have switched off the function? - is my conclusion correct? Lets face it , if my emails are still being monitored, then there is no problem in the first place. My main worry was that to receive my attachments in Outlook, I had to sacrifice on overall security. I'm off to work on your suggestions - will keep you all posted with the eventual results, best regards, Alex "DL" wrote: Presumably you've completely uninstalled AVG, run an OL Detect/Repair, then reinstalled AVG? Sent a msg to yourself, with an attachment, to see if any err's are thrown up? Its been stated here on numerous occassions that the email scanning by an AV plugin isnt neccessary, since the back ground scanning by your AV should pick anything untoward up. "Alex" wrote in message ... I am using Outlook (first 2003 then also 2007) and when I started using AVG Free Anti-virus, no attachments and body-messages were being delivered to my mailbox. The only thing on the email was that it was "scanned by AVG" ( don't have any other AntiVirus). The paper-clip isn't there and in" File" the "Save Attachments" is inoperative. I had switched from McAfee to AVG because the former was slowing my PC badly whilst the AVG is very efficient. In my case, this problem is manifest on both Outlook 2003 and also Outlook 2007.(on the upgrade the problem remained there) As a workaround, I found 2 options. 1) Either switch off "Email Scanning" - not advisable .. or 2) Use "Outlook Express" instead. There are probably countless thousands of users using Outlook and AVG with no problems at all and I personally know quite a few myself, so I am assuming that the trouble is internal at my end. Does anyone out there know of a simple solution to use "Outlook" and AVG's Email Scanning at the same time ?? Thanks for any help you can provide, best regards Alex |
#5
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Hi DL,
I followed your instructions and the problem regarding the loss of Attachments has been fully solved. Many thanks for helping out ! However I seem to have another slight issue that seems to have cropped up. When opening Outlook 2007, I am now getting a yellow line with "click here to enable Instant Search" After clicking this line, another window opens with the following: "To enable Instant Search, you must download and install a component for Windows Microsoft" I obviously follow the instructions and download the said file: "WindowsDesktopSearch-KB917013-V301-XP-x86-enu.exe" However, after running the .exe file, another window opens with the following message: "Setup has failed. Make sure TERMINAL SERVICES are enabled before running setup" I do not know if all the above has anything to do with the original problem but where do I enable these TERMINAL SERVICES from? Thanks again for your help, best regards, Alex "DL" wrote: Your AV app will continue monitoring your sys even if the email plugin is not installed - it wont scan mail, but if anything trys to install on your sys it should be picked up. Disabling the AV pluggin doesnt neccessarily cure a problem it may be causing, often it is neccessary to completely uninstall the whole AV app in order to properly remove the AV plugin "Alex" wrote in message ... Hi DL, Did not try uninstall/install of AVG. Will try it out immediately. I did try the Detect/Repair though ( with AVG installed, will try without) However did not understand the bit about the AVG plug-in? 1) Do you mean that when I di-activated the AVG Email scanning, I dis-activated a "plug-in? 2) You also seem to be implying that although I dis-activated the Email Scanning function, AVG is still scanning them in the background. - Sounds a bit contradictory to me but is AVG really still scanning my emails even after I have switched off the function? - is my conclusion correct? Lets face it , if my emails are still being monitored, then there is no problem in the first place. My main worry was that to receive my attachments in Outlook, I had to sacrifice on overall security. I'm off to work on your suggestions - will keep you all posted with the eventual results, best regards, Alex "DL" wrote: Presumably you've completely uninstalled AVG, run an OL Detect/Repair, then reinstalled AVG? Sent a msg to yourself, with an attachment, to see if any err's are thrown up? Its been stated here on numerous occassions that the email scanning by an AV plugin isnt neccessary, since the back ground scanning by your AV should pick anything untoward up. "Alex" wrote in message ... I am using Outlook (first 2003 then also 2007) and when I started using AVG Free Anti-virus, no attachments and body-messages were being delivered to my mailbox. The only thing on the email was that it was "scanned by AVG" ( don't have any other AntiVirus). The paper-clip isn't there and in" File" the "Save Attachments" is inoperative. I had switched from McAfee to AVG because the former was slowing my PC badly whilst the AVG is very efficient. In my case, this problem is manifest on both Outlook 2003 and also Outlook 2007.(on the upgrade the problem remained there) As a workaround, I found 2 options. 1) Either switch off "Email Scanning" - not advisable .. or 2) Use "Outlook Express" instead. There are probably countless thousands of users using Outlook and AVG with no problems at all and I personally know quite a few myself, so I am assuming that the trouble is internal at my end. Does anyone out there know of a simple solution to use "Outlook" and AVG's Email Scanning at the same time ?? Thanks for any help you can provide, best regards Alex |
#6
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I do not know how / why / in what context Remote Services applies to OL2007
& the search tool As far as I'm aware to access Remote Services; Control PanelSystem Applet Remote tab "Alex" wrote in message ... Hi DL, I followed your instructions and the problem regarding the loss of Attachments has been fully solved. Many thanks for helping out ! However I seem to have another slight issue that seems to have cropped up. When opening Outlook 2007, I am now getting a yellow line with "click here to enable Instant Search" After clicking this line, another window opens with the following: "To enable Instant Search, you must download and install a component for Windows Microsoft" I obviously follow the instructions and download the said file: "WindowsDesktopSearch-KB917013-V301-XP-x86-enu.exe" However, after running the .exe file, another window opens with the following message: "Setup has failed. Make sure TERMINAL SERVICES are enabled before running setup" I do not know if all the above has anything to do with the original problem but where do I enable these TERMINAL SERVICES from? Thanks again for your help, best regards, Alex "DL" wrote: Your AV app will continue monitoring your sys even if the email plugin is not installed - it wont scan mail, but if anything trys to install on your sys it should be picked up. Disabling the AV pluggin doesnt neccessarily cure a problem it may be causing, often it is neccessary to completely uninstall the whole AV app in order to properly remove the AV plugin "Alex" wrote in message ... Hi DL, Did not try uninstall/install of AVG. Will try it out immediately. I did try the Detect/Repair though ( with AVG installed, will try without) However did not understand the bit about the AVG plug-in? 1) Do you mean that when I di-activated the AVG Email scanning, I dis-activated a "plug-in? 2) You also seem to be implying that although I dis-activated the Email Scanning function, AVG is still scanning them in the background. - Sounds a bit contradictory to me but is AVG really still scanning my emails even after I have switched off the function? - is my conclusion correct? Lets face it , if my emails are still being monitored, then there is no problem in the first place. My main worry was that to receive my attachments in Outlook, I had to sacrifice on overall security. I'm off to work on your suggestions - will keep you all posted with the eventual results, best regards, Alex "DL" wrote: Presumably you've completely uninstalled AVG, run an OL Detect/Repair, then reinstalled AVG? Sent a msg to yourself, with an attachment, to see if any err's are thrown up? Its been stated here on numerous occassions that the email scanning by an AV plugin isnt neccessary, since the back ground scanning by your AV should pick anything untoward up. "Alex" wrote in message ... I am using Outlook (first 2003 then also 2007) and when I started using AVG Free Anti-virus, no attachments and body-messages were being delivered to my mailbox. The only thing on the email was that it was "scanned by AVG" ( don't have any other AntiVirus). The paper-clip isn't there and in" File" the "Save Attachments" is inoperative. I had switched from McAfee to AVG because the former was slowing my PC badly whilst the AVG is very efficient. In my case, this problem is manifest on both Outlook 2003 and also Outlook 2007.(on the upgrade the problem remained there) As a workaround, I found 2 options. 1) Either switch off "Email Scanning" - not advisable .. or 2) Use "Outlook Express" instead. There are probably countless thousands of users using Outlook and AVG with no problems at all and I personally know quite a few myself, so I am assuming that the trouble is internal at my end. Does anyone out there know of a simple solution to use "Outlook" and AVG's Email Scanning at the same time ?? Thanks for any help you can provide, best regards Alex |
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