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Html emails are not printing



 
 
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  #1  
Old October 9th 07, 04:35 PM posted to microsoft.public.outlook
John
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Posts: 135
Default Html emails are not printing

Hi

Outlook 2003 with exchange 2003. If I select a plain text email in Inbox I
can print it fine but if I try to print an html email it doesn't print and
'Print Preview' is disabled. What is the problems and how can I fix it?

Thanks

Regards


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  #2  
Old October 9th 07, 05:23 PM posted to microsoft.public.outlook
Diane Poremsky [MVP]
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Posts: 12,991
Default Html emails are not printing

print preview doesn't work for HHTML, never has. What exactly happens when
"it doesn't print" ? What version of IE? Do you have all the latest updates
for outlook, windows and IE?

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Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
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"John" wrote in message
...
Hi

Outlook 2003 with exchange 2003. If I select a plain text email in Inbox I
can print it fine but if I try to print an html email it doesn't print and
'Print Preview' is disabled. What is the problems and how can I fix it?

Thanks

Regards


  #3  
Old October 10th 07, 11:51 AM posted to microsoft.public.outlook
John
external usenet poster
 
Posts: 135
Default Html emails are not printing

Clicking on printer icon doesn't do anything. Selecting File-Print does not
bring up the print dialogue.

We have IE6. I tried windows update it does not work and gets stuck at
"Windows Update is downloading and installing the updated software". I
downloaded and installed IE7. Starting IE7 brings up the title 'Customise
your settings' in the title bar but the page is blank. Tried this many times
along with resetting browser settings, disabling all unknown add ins etc. no
luck. Uninstalled IE7. Now I can browse the internet but still no luck with
Windows update.

Thanks

"Diane Poremsky [MVP]" wrote in message
...
print preview doesn't work for HHTML, never has. What exactly happens when
"it doesn't print" ? What version of IE? Do you have all the latest
updates for outlook, windows and IE?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips:
http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"John" wrote in message
...
Hi

Outlook 2003 with exchange 2003. If I select a plain text email in Inbox
I can print it fine but if I try to print an html email it doesn't print
and 'Print Preview' is disabled. What is the problems and how can I fix
it?

Thanks

Regards




 




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