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can't send attachments to specific recipient
User has Outlook 2003+SP2. For some reason, when he sends emails to
his home account (RoadRunner) from his work account, the message arrives but no attachments are included. He can send attachments to anyone else, both internal to our system and external. I can send emails with attachments to his RR account from my work account, and he gets the attachments. Here's a kicker: if he uses our Outlook Web Access to send an email with attachments to his RR account, HE GETS THE ATTACHMENTS. I can find no setting anywhere in Outlook that would prevent sending attachments to a particular recipient. He's already been in touch with RR and they can offer no explanation. Can anyone out there offer an explanation and a resolution? Thanks in advance. |
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can't send attachments to specific recipient
RAM wrote:
User has Outlook 2003+SP2. For some reason, when he sends emails to his home account (RoadRunner) from his work account, the message arrives but no attachments are included. Does he use Outlok at home as well? If not, he should make sure he is not sending his message in RIch Text. Only Outlook can handle Rich Text. Other mailers may not show attachments. -- Brian Tillman |
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