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#1
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I tried to modify the rules and alerts feature of the mobile notification in
Outlook and I can't get all the way thru the process...it keeps telling me it is an incorrect mobile phone number, but it's not. Any suggestions to get around this? -- Charlene |
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albatross51 wrote:
I tried to modify the rules and alerts feature of the mobile notification in Outlook and I can't get all the way thru the process...it keeps telling me it is an incorrect mobile phone number, but it's not. Any suggestions to get around this? Odd. Is it an international phone number, or a US phone? -- f.h. |
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It is a U.S. phone number. I thought it had something to do with my profile
info listed with Windows Live I.D. or Microsoft Passport, since that's where I got relocated - to that sign in page then to SMS to register and link my phone. I had a different cell phone listed with them previously. So I went back thru the profiles on both and changed my cell phone number, closed out of Outlook, signed out of everything, signed back in, reopened Outlook and it is still teling me my cell phone number is incorrect. I am baffled. -- Charlene "F.H. Muffman" wrote: albatross51 wrote: I tried to modify the rules and alerts feature of the mobile notification in Outlook and I can't get all the way thru the process...it keeps telling me it is an incorrect mobile phone number, but it's not. Any suggestions to get around this? Odd. Is it an international phone number, or a US phone? -- f.h. |
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albatross51 wrote:
I tried to modify the rules and alerts feature of the mobile notification in Outlook and I can't get all the way thru the process...it keeps telling me it is an incorrect mobile phone number, but it's not. Any suggestions to get around this? Odd. Is it an international phone number, or a US phone? It is a U.S. phone number. I thought it had something to do with my profile info listed with Windows Live I.D. or Microsoft Passport, since that's where I got relocated - to that sign in page then to SMS to register and link my phone. I had a different cell phone listed with them previously. So I went back thru the profiles on both and changed my cell phone number, closed out of Outlook, signed out of everything, signed back in, reopened Outlook and it is still teling me my cell phone number is incorrect. I am baffled. Are you on T-Mobile or Cingular? Acc'd to http://messaging.office.microsoft.co...providers.aspx, neither of them are supported. -- f.h. |
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No, I'm on Verizon Wireless..it was on the list of supported providers.
-- Charlene "F.H. Muffman" wrote: albatross51 wrote: I tried to modify the rules and alerts feature of the mobile notification in Outlook and I can't get all the way thru the process...it keeps telling me it is an incorrect mobile phone number, but it's not. Any suggestions to get around this? Odd. Is it an international phone number, or a US phone? It is a U.S. phone number. I thought it had something to do with my profile info listed with Windows Live I.D. or Microsoft Passport, since that's where I got relocated - to that sign in page then to SMS to register and link my phone. I had a different cell phone listed with them previously. So I went back thru the profiles on both and changed my cell phone number, closed out of Outlook, signed out of everything, signed back in, reopened Outlook and it is still teling me my cell phone number is incorrect. I am baffled. Are you on T-Mobile or Cingular? Acc'd to http://messaging.office.microsoft.co...providers.aspx, neither of them are supported. -- f.h. |
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albatross51 wrote:
I tried to modify the rules and alerts feature of the mobile notification in Outlook and I can't get all the way thru the process...it keeps telling me it is an incorrect mobile phone number, but it's not. Any suggestions to get around this? Odd. Is it an international phone number, or a US phone? It is a U.S. phone number. I thought it had something to do with my profile info listed with Windows Live I.D. or Microsoft Passport, since that's where I got relocated - to that sign in page then to SMS to register and link my phone. I had a different cell phone listed with them previously. So I went back thru the profiles on both and changed my cell phone number, closed out of Outlook, signed out of everything, signed back in, reopened Outlook and it is still teling me my cell phone number is incorrect. I am baffled. Are you on T-Mobile or Cingular? Acc'd to http://messaging.office.microsoft.co...providers.aspx, neither of them are supported. No, I'm on Verizon Wireless..it was on the list of supported providers. Ok, if you go to http://www.telcodata.us/telcodata/telco and put in the area code and exchange (ie, the first 6 digits), does it show as a Prefix Type of WIRELESS over in the Misc column? -- f.h. |
#7
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![]() "F.H. Muffman" wrote: albatross51 wrote: I tried to modify the rules and alerts feature of the mobile notification in Outlook and I can't get all the way thru the process...it keeps telling me it is an incorrect mobile phone number, but it's not. Any suggestions to get around this? Odd. Is it an international phone number, or a US phone? It is a U.S. phone number. I thought it had something to do with my profile info listed with Windows Live I.D. or Microsoft Passport, since that's where I got relocated - to that sign in page then to SMS to register and link my phone. I had a different cell phone listed with them previously. So I went back thru the profiles on both and changed my cell phone number, closed out of Outlook, signed out of everything, signed back in, reopened Outlook and it is still teling me my cell phone number is incorrect. I am baffled. Are you on T-Mobile or Cingular? Acc'd to http://messaging.office.microsoft.co...providers.aspx, neither of them are supported. No, I'm on Verizon Wireless..it was on the list of supported providers. Ok, if you go to http://www.telcodata.us/telcodata/telco and put in the area code and exchange (ie, the first 6 digits), does it show as a Prefix Type of WIRELESS over in the Misc column? -- f.h. I went to the site for my phone 630-301-8xxx and it shows Prefix Type: PCS which is sprint wireless. I have the same problem |
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Well a good old fashion reboot and Office accepted the mobile number. Not
sure why, it just did. I do have a follow-up question. Does Office have to be running for it to forward the messages and calendar appointments or does it go via exchange? "F. H. Muffman" wrote: "Don Mack" Don wrote in message ... I tried to modify the rules and alerts feature of the mobile notification in Outlook and I can't get all the way thru the process...it keeps telling me it is an incorrect mobile phone number, but it's not. Any suggestions to get around this? Odd. Is it an international phone number, or a US phone? It is a U.S. phone number. I thought it had something to do with my profile info listed with Windows Live I.D. or Microsoft Passport, since that's where I got relocated - to that sign in page then to SMS to register and link my phone. I had a different cell phone listed with them previously. So I went back thru the profiles on both and changed my cell phone number, closed out of Outlook, signed out of everything, signed back in, reopened Outlook and it is still teling me my cell phone number is incorrect. I am baffled. Are you on T-Mobile or Cingular? Acc'd to http://messaging.office.microsoft.co...providers.aspx, neither of them are supported. No, I'm on Verizon Wireless..it was on the list of supported providers. Ok, if you go to http://www.telcodata.us/telcodata/telco and put in the area code and exchange (ie, the first 6 digits), does it show as a Prefix Type of WIRELESS over in the Misc column? I went to the site for my phone 630-301-8xxx and it shows Prefix Type: PCS which is sprint wireless. I have the same problem Well, honestly, checking the telco data was my last step. What's the exact error getting returned and what steps do you use to get there? You might need to call in to technical support to get it resolved. I mean, if the software doesn't think your number is a cell, there might be nothing outside of Microsoft to be done, but I'm still curious about the exact error/steps. -- f.h. |
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![]() "Don Mack" wrote in message ... I do have a follow-up question. Does Office have to be running for it to forward the messages and calendar appointments or does it go via exchange? Outlook needs to be running. I don't believe Exchange has any built in SMS notification system. If getting email over the air is important to you, you may want to recommend to your IT department that they support Microsoft Windows Mobile devices which would give you a directpush of email straight to your Windows Mobile device (sorry to sound like a sales person, but the whole direct push is so snazzy, I love recommending it). -- f.h. |
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