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"Messaging interface has returned an unknown error"
I'm running Outlook 02 on Win XP Pro SP2.
I think this may have been caused by the DST time zone update utility, but I'm not certain. Here's the situation. If I try to open a calendar item I get the following error: "Can't open this item. The messaging interface has returned an unknown error. If the problem persists, restart Outlook." If I try to create a new message or appointment from the quick start toolbar, or clicking a mailto: link on a web page: "The operation failed." If I click the "to" "cc" or "bcc" button while writing an email message: "The messaging interface has returned an unkown error. If the problem persists, restart Outlook." Restarting Outlook hasn't helped, nor has running detect and repair. I opened Outlook in safe mode, and was able to open calendar items. Clicking a mailto: link on a web page brought up an error about not being able to open Word as my email editor, but then a standard message window opened, and I was able to bring up contacts by clicking the to and cc buttons. So everything seems to be ok in safe mode. I don't know for sure that it was the time zone update that caused this, but the errors started coming up around the time I ran it. But there doesn't seem to be a way to undo that. Any suggestions? Should I uninstall Outlook and reinstall it? |
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