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#1
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My secretary is running MS XP home and Office pro 2000 SP3.
I send task requests to her and she cannot open them, she can see them in the list but cannot open them. What can we do to solve this? Thanks Stu |
#2
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what version are you using? are you sending them as RTF? click on her email
address in the task and see if it's set for always use rtf. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: wrote in message oups.com... My secretary is running MS XP home and Office pro 2000 SP3. I send task requests to her and she cannot open them, she can see them in the list but cannot open them. What can we do to solve this? Thanks Stu |
#3
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I am using OFFICE enterprise 2007 on Windows XP home.2002 sp2.
Sorry to be a bit stupid, but can you explain how i check the rtf seting? I cannot work it out! Thnks Stu |
#4
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double click on her address in the To field. if it brings up a contact,
double click the address. there is an option at the bottom which usually says let outlook choose the best format. set it to use rtf. if this fails it's an incompatibility between the new version and Outlook 2000. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: wrote in message oups.com... I am using OFFICE enterprise 2007 on Windows XP home.2002 sp2. Sorry to be a bit stupid, but can you explain how i check the rtf seting? I cannot work it out! Thnks Stu |
#5
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I have this trouble too.
So should they be RTF, or not RFT....?? "Diane Poremsky [MVP]" wrote in message ... what version are you using? are you sending them as RTF? click on her email address in the task and see if it's set for always use rtf. |
#6
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outlook's special items need to be rtf if you are sending to an internet
address. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Dave Harry" wrote in message ... I have this trouble too. So should they be RTF, or not RFT....?? "Diane Poremsky [MVP]" wrote in message ... what version are you using? are you sending them as RTF? click on her email address in the task and see if it's set for always use rtf. |
#7
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I think they must be RTF, as the "real" message contains a WINMAIL.DAT
package for Outlook. Still, tasks cannot be opened since KB924085 was installed. I'm actually using 2003, but I understand people are having the same trouble from 2000 to 2007. -- Dave Harry "Diane Poremsky [MVP]" wrote in message ... outlook's special items need to be rtf if you are sending to an internet address. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Dave Harry" wrote in message ... I have this trouble too. So should they be RTF, or not RFT....?? "Diane Poremsky [MVP]" wrote in message ... what version are you using? are you sending them as RTF? click on her email address in the task and see if it's set for always use rtf. |
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