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Hi Paul,
Thanks for taking the time to get this information. If you don't mind I would like you to try the following things for me: 1. Get a baseline with only Outlook running. Stop all applications (including search, antivirus, plug-in's etc). Verify that logging is disabled. Launch only Outlook and attempt to reproduce the behavior. IF and ONLY IF, you are able to reproduce the behavior in this situation then I would like you to do the following: 2. Exit Outlook (verify no instance of outlook.exe us running) 3. Enable logging on the Outlook 2007 client: Create a Dword called EnableLogging under [HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\O utlook\Options\Mail] and set the value to ffff0000 4. Restart Outlook 5. Reproduce the behavior 6. Exit Outlook 7. Zip log files Located at %temp%\outlook logging 8. Disable logging Set the value of the Dword EnableLogging under [HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\O utlook\Options\Mail] to 0000 6. Restart Outlook When sending me the log files please send them to bengay at microsoft.com not online.microsoft.com If I find anything interesting in the log files I will reply to this thread with what I find. Thanks Benjamin -- Benjamin Gay [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights "Paul Goldmann" wrote in message ... Hi Benjamin, 1. Operating System Windows XP SP2 2. Is this an upgrade or clean install Upgrade, but I had deleted the profile including ost, since someone recommended this 3. Configuration of Outlook (i.e. POP3 account, Exchange Ti etc) Outlook Cached Mode against Exchange 2003 4. Applications running at the same time (i.e. Desktop Search, Word etc) On my machine is Office 2007 Ultimate + Word 2003 (Upgrade with only Word 2003 left) Microsoft Desktop search is idle, no other search product. Lookout uninstalled (and sadly missing) Any help very much appreciated. It's really killing my productivity Thanks again Paul -- Paul Goldmann "Benjamin Gay [MSFT]" schrieb im Newsbeitrag ... Hello Paul, Before digging into this to deeply could you please provide some more specific information about your machine and your configuration. Specifically I would be interested in the following: 1. Operating System 2. Is this an upgrade or clean install 3. Configuration of Outlook (i.e. POP3 account, Exchange Ti etc) 4. Applications running at the same time (i.e. Desktop Search, Word etc) Any other specific repro steps that you have that can help diagnose this problem (i.e. when I do x I notice ...) Thanks -- Benjamin Gay [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights "Paul Goldmann" wrote in message ... Hi, I'm using Outlook 2007 on my super, duper T60 with CoreDuo and 2 GB RAM. How ever using Outlook 2007 drives my crazy. Anytime I change the selection it takes some moments to respond. In addition starting Outlook 2007 is very very slow. I not using add-ins at all. What to do? Thanks Paul -- Paul Goldmann |
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