If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Search this Thread | Display Modes |
#1
|
|||
|
|||
Can't change send/receive interval in Outlook 2000
I have a few users who are still using Outlook 2000 because they are
stuck with Windows NT 4 due to some older software issues. One of them came to me asking if I could change the interval that Outlook uses to check for new e-mail. It is currently set at 60 minutes. I assumed this would be simple but I am stumped. I selected Tools-Options-Mail Services. On the bottom half of the tab is "Mail Options" and in the first box is a single item "Microsoft Exchange Server", which is checked. Below that, one of the items is a checkbox labeled "When online, automatically synchronize all_folders every _60_ minutes. All the options were grayed out until I checked the "Enable offline access" checkbox. I then changed the 60 minutes to 5 minutes. However, this doesn't sound correct to me. That is, the thing the user was complaining about was that when someone sends him email, unless he clicks send/receive, he doest get it for a long time, possibly an hour. I checked the setup of his co-worker and it was exactly the same as his but when I send her an e-mail she receives it within a minute or so. The "display notification" checkbox is checked for both users. The e-mail server is Exchange. Any thoughts as to why the one user wouldn't be receiving e-mail notifications immediately? They are both connected to a corporate LAN and are both in the same office. Thanks, Bill |
Ads |
#2
|
|||
|
|||
Can't change send/receive interval in Outlook 2000
The most common cause for lack of notification in an Exchange Server
environment where the client machines are NOT set for offline is UDP connectivity issues. An Exchange Server pushes new email notifications as they arrive via UDP. If folks don't get these notifications until they change folders or the like, its likely that something on the network is interfering with these UDP pushes: http://support.microsoft.com/kb/319572/en-us XADM: Exchange 2000 Server Cannot Register Outlook New Mail Notifications http://support.microsoft.com/kb/270065/en-us XADM: How to Troubleshoot New Mail Notification Issues http://support.microsoft.com/kb/811061/en-us XCCC: Exchange Clients Do Not Receive "New Mail" Notification Messages Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com wrote in message ups.com... I have a few users who are still using Outlook 2000 because they are stuck with Windows NT 4 due to some older software issues. One of them came to me asking if I could change the interval that Outlook uses to check for new e-mail. It is currently set at 60 minutes. I assumed this would be simple but I am stumped. I selected Tools-Options-Mail Services. On the bottom half of the tab is "Mail Options" and in the first box is a single item "Microsoft Exchange Server", which is checked. Below that, one of the items is a checkbox labeled "When online, automatically synchronize all_folders every _60_ minutes. All the options were grayed out until I checked the "Enable offline access" checkbox. I then changed the 60 minutes to 5 minutes. However, this doesn't sound correct to me. That is, the thing the user was complaining about was that when someone sends him email, unless he clicks send/receive, he doest get it for a long time, possibly an hour. I checked the setup of his co-worker and it was exactly the same as his but when I send her an e-mail she receives it within a minute or so. The "display notification" checkbox is checked for both users. The e-mail server is Exchange. Any thoughts as to why the one user wouldn't be receiving e-mail notifications immediately? They are both connected to a corporate LAN and are both in the same office. Thanks, Bill |
Thread Tools | Search this Thread |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
How do I change send/receive parameter values in Outlook? | fredh | Outlook - Installation | 0 | January 11th 07 02:36 AM |
auto Send/Receive mail - Outlook 2000 | Lowell | Outlook - General Queries | 5 | June 4th 06 01:45 PM |
auto Send/Receive mail - Outlook 2000 | Lowell | Outlook - General Queries | 0 | June 3rd 06 09:53 PM |
Outlook 2000 SP2 keeps disconnecting from ISP after send/receive | Adam Corolla | Outlook - General Queries | 12 | May 23rd 06 01:29 PM |
how to configure Outlook 2000 to send and receive e-mail? | Tiger Jeet | Outlook - General Queries | 3 | January 23rd 06 04:27 PM |