Hi,

I installed and trying to configure the outlook 2007 with my college
IMAP server. i configured it properly and the 'Test Connection' button
shows the outlook is able to login into the IMAP server and also sent
an email.
But when it come to real downloading of email headers(when Send/Receive
is clicked), it continues asking passwords and does nothing. Don't even
gave any error message.
I don't know what the problem is? FYI, I've configured Thunderbird and
outlook express successfully, so I have correct information of
passwords, and server attributes.

Any thoughts, previous experience, resolution?

Thanks,

-Gautam

Hi Gautam,

I've seen this as well. Outlook express works, Outlook 2007 doesn't. Outlook
2007 works fine except for the 'memory' of the password.

There seems to be quite some history between outlook versions and a number
of support knowledge articles about this, but it also looks like the security
storage method has changed with the 2007 suite. No longer appears to use the
registry protected storage area: ( http://support.microsoft.com/kb/290684 ).
The problem seems to be that the cause still exists, but the fix is now
different.

In the case I have, One account on the PC works fine, the other doesn't. In
the instance I have - it's using POP. Creating a new account replicates the
behaviour in the new account.

If you hear of anything, happy to hear from you...

" wrote:

Hi,

I installed and trying to configure the outlook 2007 with my college
IMAP server. i configured it properly and the 'Test Connection' button
shows the outlook is able to login into the IMAP server and also sent
an email.
But when it come to real downloading of email headers(when Send/Receive
is clicked), it continues asking passwords and does nothing. Don't even
gave any error message.
I don't know what the problem is? FYI, I've configured Thunderbird and
outlook express successfully, so I have correct information of
passwords, and server attributes.

Any thoughts, previous experience, resolution?

Thanks,

-Gautam