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#1
January 1st 07, 11:32 AM
posted to microsoft.public.outlook
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Outlook 2007 POP3 Slowwww! Because..
Calling all MVPs.
I was wondering why my OL 2007 was 10 times slower than OL 2003 ? So is the rest of the planet: See: http://blog.mastermaq.ca/archive/2006/12/21/6377.aspx ** I have found probable reason! *** Netmon trace of IP traffic shows OL 2007 sending AUTH crlf instead of USERcrlf Trace of OL 2003 shows correct USERcrlf as first command (after TCP connect of port 110 of course). So, can I ask if MS intend to release an update for that? Guys, this is so bad that there will be a few million teddy bears out there who blindly upgrade to OL 2007 only to find that their POP3 email Send/Rec is 10% of its usual speed!! Sending AUTH as the first command to most POP3 servers of course results in: " -ERR An authentication mechanism MUST be entered" As per...... +OK POP3 server ready. AUTH -ERR An authentication mechanism MUST be entered USER x +OK please send PASS command Etc... Someone please tell me I'm dreaming... CW 
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#2
January 1st 07, 11:37 PM
posted to microsoft.public.outlook
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Outlook 2007 POP3 Slowwww! Because..
Any chance you can supply a complete telnet/trace log or supply the name of the pop3 e-mail server. (OE/Outlook use the AUTH (no arguments) to determine what mechanisms the server supports*.)
/neo * found a post from a MSFT staff person @ beginning of 2003 that confirms this. (hint: search google for 'pop3 auth') "Create Window" wrote in message news 
Calling all MVPs.I was wondering why my OL 2007 was 10 times slower than OL 2003 ? So is the rest of the planet: See: http://blog.mastermaq.ca/archive/2006/12/21/6377.aspx ** I have found probable reason! *** Netmon trace of IP traffic shows OL 2007 sending AUTH crlf instead of USERcrlf Trace of OL 2003 shows correct USERcrlf as first command (after TCP connect of port 110 of course). So, can I ask if MS intend to release an update for that? Guys, this is so bad that there will be a few million teddy bears out there who blindly upgrade to OL 2007 only to find that their POP3 email Send/Rec is 10% of its usual speed!! Sending AUTH as the first command to most POP3 servers of course results in: " -ERR An authentication mechanism MUST be entered" As per...... +OK POP3 server ready. AUTH -ERR An authentication mechanism MUST be entered USER x +OK please send PASS command Etc... Someone please tell me I'm dreaming... CW
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#3
January 2nd 07, 01:30 AM
posted to microsoft.public.outlook
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Outlook 2007 POP3 Slowwww! Because..
OE/Outlook issues the AUTH command in order to determine what mechanisms the server supports. It's possible Outlook is getting back something it doesn't expect. Can you supply the complete telnet/trace log or tell us the pop3 server name so that it can be investigated?
-- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Create Window" wrote in message news
Calling all MVPs.I was wondering why my OL 2007 was 10 times slower than OL 2003 ? So is the rest of the planet: See: http://blog.mastermaq.ca/archive/2006/12/21/6377.aspx ** I have found probable reason! *** Netmon trace of IP traffic shows OL 2007 sending AUTH crlf instead of USERcrlf Trace of OL 2003 shows correct USERcrlf as first command (after TCP connect of port 110 of course). So, can I ask if MS intend to release an update for that? Guys, this is so bad that there will be a few million teddy bears out there who blindly upgrade to OL 2007 only to find that their POP3 email Send/Rec is 10% of its usual speed!! Sending AUTH as the first command to most POP3 servers of course results in: " -ERR An authentication mechanism MUST be entered" As per...... +OK POP3 server ready. AUTH -ERR An authentication mechanism MUST be entered USER x +OK please send PASS command Etc... Someone please tell me I'm dreaming... CW
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#4
January 2nd 07, 01:54 AM
posted to microsoft.public.outlook
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Outlook 2007 POP3 Slowwww! Because..
Sure,
No problem. I prefer IP packet capture which shows exactly how OL 2007 having a bad time with all my POP3 servers! :-) However, I'll turn on OL 07 logging too. That sounds like fun. First I have my lunch :-) Its 1 pm down under here - on the 2nd already.. See you in an hour or so. CW "Diane Poremsky [MVP]" wrote in message ... OE/Outlook issues the AUTH command in order to determine what mechanisms the server supports. It's possible Outlook is getting back something it doesn't expect. Can you supply the complete telnet/trace log or tell us the pop3 server name so that it can be investigated? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Create Window" wrote in message news
Calling all MVPs.I was wondering why my OL 2007 was 10 times slower than OL 2003 ? So is the rest of the planet: See: http://blog.mastermaq.ca/archive/2006/12/21/6377.aspx ** I have found probable reason! *** Netmon trace of IP traffic shows OL 2007 sending AUTH crlf instead of USERcrlf Trace of OL 2003 shows correct USERcrlf as first command (after TCP connect of port 110 of course). So, can I ask if MS intend to release an update for that? Guys, this is so bad that there will be a few million teddy bears out there who blindly upgrade to OL 2007 only to find that their POP3 email Send/Rec is 10% of its usual speed!! Sending AUTH as the first command to most POP3 servers of course results in: " -ERR An authentication mechanism MUST be entered" As per...... +OK POP3 server ready. AUTH -ERR An authentication mechanism MUST be entered USER x +OK please send PASS command Etc... Someone please tell me I'm dreaming... CW
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#5
January 2nd 07, 02:46 AM
posted to microsoft.public.outlook
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Outlook 2007 POP3 Slowwww! Because..
Good evening,
OK, LOL !! :-) I did the trace and it shows OL 2007 POP3'ing as a total disaster as I expected. I noticed some POP3 servers delay a few seconds *or more* before responding -ERR etc. I won't post the entire log as it has all my personal stuff. but I'll post some lines that matter. My local server (HAL) of course... 2007.01.02 13:04:47 POP3 (hal): Authorizing to server 2007.01.02 13:04:47 POP3 (hal): [tx] AUTH 2007.01.02 13:04:47 POP3 (hal): rx -ERR Command is not valid in this state ------------------------------------------ 2007.01.02 13:04:47 POP3 (mail.bigpond.com): rx +OK POP3 server ready. 2007.01.02 13:04:47 POP3 (mail.bigpond.com): Authorizing to server 2007.01.02 13:04:47 POP3 (mail.bigpond.com): [tx] AUTH 2007.01.02 13:04:47 POP3 (mail.bigpond.com): rx -ERR An authentication mechanism MUST be entered ------------------------------------------- 2007.01.02 13:04:47 POP3 (mira.net): Connected to host 2007.01.02 13:04:47 POP3 (mira.net): rx +OK POP3 Ready mailproxy2 0001bff0 2007.01.02 13:04:47 POP3 (mira.net): Authorizing 2007.01.02 13:04:47 POP3 (mira.net): [tx] AUTH ***************** note 3 seconds later *********** 2007.01.02 13:04:50 POP3 (mira.net): rx -ERR Mate, the command must be one of CAPA, USER, PASS or QUIT --------------------------------------------- And so on. Actually one server responded with "rx +OK list of SASL extensions follows" so that must be compliant with some RFC that OL 2007 likes.!!! Amazing.....!! The point is, MOST POP3's are not going to like AUTH as the first command. So does MS expect users to put up with all this slowness? Telling them the PST file is too big? Or are they going to address the ROOT CAUSE. I'm betting the Outlook team are already working on a fix! ;-) Hey, btw, you don't need my traces - try it yourself. :-) BOOL Happy; Happy = TRUE; Have_a_Happy_New_Year = Happy; Hope I am helping here??? Kind regards, CW "Diane Poremsky [MVP]" wrote in message ... OE/Outlook issues the AUTH command in order to determine what mechanisms the server supports. It's possible Outlook is getting back something it doesn't expect. Can you supply the complete telnet/trace log or tell us the pop3 server name so that it can be investigated? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Create Window" wrote in message news
Calling all MVPs.I was wondering why my OL 2007 was 10 times slower than OL 2003 ? So is the rest of the planet: See: http://blog.mastermaq.ca/archive/2006/12/21/6377.aspx ** I have found probable reason! *** Netmon trace of IP traffic shows OL 2007 sending AUTH crlf instead of USERcrlf Trace of OL 2003 shows correct USERcrlf as first command (after TCP connect of port 110 of course). So, can I ask if MS intend to release an update for that? Guys, this is so bad that there will be a few million teddy bears out there who blindly upgrade to OL 2007 only to find that their POP3 email Send/Rec is 10% of its usual speed!! Sending AUTH as the first command to most POP3 servers of course results in: " -ERR An authentication mechanism MUST be entered" As per...... +OK POP3 server ready. AUTH -ERR An authentication mechanism MUST be entered USER x +OK please send PASS command Etc... Someone please tell me I'm dreaming... CW
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#6
January 2nd 07, 11:25 AM
posted to microsoft.public.outlook
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Outlook 2007 POP3 Slowwww! Because..
Actually I would love to try it myself, but the servers i have to go against don't throw back an "-ERR". The throw back the authentication mechanisms supported. Out of curiosity, your local server "HAL", what software is providing POP3 services?
"Create Window" wrote in message ... Good evening, OK, LOL !! :-) I did the trace and it shows OL 2007 POP3'ing as a total disaster as I expected. I noticed some POP3 servers delay a few seconds *or more* before responding -ERR etc. I won't post the entire log as it has all my personal stuff. but I'll post some lines that matter. My local server (HAL) of course... 2007.01.02 13:04:47 POP3 (hal): Authorizing to server 2007.01.02 13:04:47 POP3 (hal): [tx] AUTH 2007.01.02 13:04:47 POP3 (hal): rx -ERR Command is not valid in this state ------------------------------------------ 2007.01.02 13:04:47 POP3 (mail.bigpond.com): rx +OK POP3 server ready. 2007.01.02 13:04:47 POP3 (mail.bigpond.com): Authorizing to server 2007.01.02 13:04:47 POP3 (mail.bigpond.com): [tx] AUTH 2007.01.02 13:04:47 POP3 (mail.bigpond.com): rx -ERR An authentication mechanism MUST be entered ------------------------------------------- 2007.01.02 13:04:47 POP3 (mira.net): Connected to host 2007.01.02 13:04:47 POP3 (mira.net): rx +OK POP3 Ready mailproxy2 0001bff0 2007.01.02 13:04:47 POP3 (mira.net): Authorizing 2007.01.02 13:04:47 POP3 (mira.net): [tx] AUTH ***************** note 3 seconds later *********** 2007.01.02 13:04:50 POP3 (mira.net): rx -ERR Mate, the command must be one of CAPA, USER, PASS or QUIT --------------------------------------------- And so on. Actually one server responded with "rx +OK list of SASL extensions follows" so that must be compliant with some RFC that OL 2007 likes.!!! Amazing.....!! The point is, MOST POP3's are not going to like AUTH as the first command. So does MS expect users to put up with all this slowness? Telling them the PST file is too big? Or are they going to address the ROOT CAUSE. I'm betting the Outlook team are already working on a fix! ;-) Hey, btw, you don't need my traces - try it yourself. :-) BOOL Happy; Happy = TRUE; Have_a_Happy_New_Year = Happy; Hope I am helping here??? Kind regards, CW "Diane Poremsky [MVP]" wrote in message ... OE/Outlook issues the AUTH command in order to determine what mechanisms the server supports. It's possible Outlook is getting back something it doesn't expect. Can you supply the complete telnet/trace log or tell us the pop3 server name so that it can be investigated? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Create Window" wrote in message news
Calling all MVPs.I was wondering why my OL 2007 was 10 times slower than OL 2003 ? So is the rest of the planet: See: http://blog.mastermaq.ca/archive/2006/12/21/6377.aspx ** I have found probable reason! *** Netmon trace of IP traffic shows OL 2007 sending AUTH crlf instead of USERcrlf Trace of OL 2003 shows correct USERcrlf as first command (after TCP connect of port 110 of course). So, can I ask if MS intend to release an update for that? Guys, this is so bad that there will be a few million teddy bears out there who blindly upgrade to OL 2007 only to find that their POP3 email Send/Rec is 10% of its usual speed!! Sending AUTH as the first command to most POP3 servers of course results in: " -ERR An authentication mechanism MUST be entered" As per...... +OK POP3 server ready. AUTH -ERR An authentication mechanism MUST be entered USER x +OK please send PASS command Etc... Someone please tell me I'm dreaming... CW
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#8
January 2nd 07, 10:15 PM
posted to microsoft.public.outlook
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Outlook 2007 POP3 Slowwww! Because..
G'day Neo,
Well, my 'HAL' is Microsofts own POP3 service provided by Windows Server 2003 - SP1. And mail.bigpond.com is Australia's largest ISP (millions of customers). Mira.net is actually pacific.net.au - a non trivial ISP, also with a huge customer base. Thats the one that gives a 3 or 4 second delay while it scratches is head after receiving the "AUTH "crlf then finally says... -ERR Mate, the command must be one of CAPA, USER, PASS or QUIT Maybe someone in MS (who is not on holidays) is reading these posts - and has a good test network they can try? I'll do some telnetting into these POP3 servers and see if I can tell what they are. They are more shy when revealing their software type than SMTP. Cheers, CW "neo [mvp outlook]" wrote in message ... Actually I would love to try it myself, but the servers i have to go against don't throw back an "-ERR". The throw back the authentication mechanisms supported. Out of curiosity, your local server "HAL", what software is providing POP3 services? "Create Window" wrote in message ... Good evening, OK, LOL !! :-) I did the trace and it shows OL 2007 POP3'ing as a total disaster as I expected. I noticed some POP3 servers delay a few seconds *or more* before responding -ERR etc. I won't post the entire log as it has all my personal stuff. but I'll post some lines that matter. My local server (HAL) of course... 2007.01.02 13:04:47 POP3 (hal): Authorizing to server 2007.01.02 13:04:47 POP3 (hal): [tx] AUTH 2007.01.02 13:04:47 POP3 (hal): rx -ERR Command is not valid in this state ------------------------------------------ 2007.01.02 13:04:47 POP3 (mail.bigpond.com): rx +OK POP3 server ready. 2007.01.02 13:04:47 POP3 (mail.bigpond.com): Authorizing to server 2007.01.02 13:04:47 POP3 (mail.bigpond.com): [tx] AUTH 2007.01.02 13:04:47 POP3 (mail.bigpond.com): rx -ERR An authentication mechanism MUST be entered ------------------------------------------- 2007.01.02 13:04:47 POP3 (mira.net): Connected to host 2007.01.02 13:04:47 POP3 (mira.net): rx +OK POP3 Ready mailproxy2 0001bff0 2007.01.02 13:04:47 POP3 (mira.net): Authorizing 2007.01.02 13:04:47 POP3 (mira.net): [tx] AUTH ***************** note 3 seconds later *********** 2007.01.02 13:04:50 POP3 (mira.net): rx -ERR Mate, the command must be one of CAPA, USER, PASS or QUIT --------------------------------------------- And so on. Actually one server responded with "rx +OK list of SASL extensions follows" so that must be compliant with some RFC that OL 2007 likes.!!! Amazing.....!! The point is, MOST POP3's are not going to like AUTH as the first command. So does MS expect users to put up with all this slowness? Telling them the PST file is too big? Or are they going to address the ROOT CAUSE. I'm betting the Outlook team are already working on a fix! ;-) Hey, btw, you don't need my traces - try it yourself. :-) BOOL Happy; Happy = TRUE; Have_a_Happy_New_Year = Happy; Hope I am helping here??? Kind regards, CW "Diane Poremsky [MVP]" wrote in message ... OE/Outlook issues the AUTH command in order to determine what mechanisms the server supports. It's possible Outlook is getting back something it doesn't expect. Can you supply the complete telnet/trace log or tell us the pop3 server name so that it can be investigated? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Create Window" wrote in message news
Calling all MVPs.I was wondering why my OL 2007 was 10 times slower than OL 2003 ? So is the rest of the planet: See: http://blog.mastermaq.ca/archive/2006/12/21/6377.aspx ** I have found probable reason! *** Netmon trace of IP traffic shows OL 2007 sending AUTH crlf instead of USERcrlf Trace of OL 2003 shows correct USERcrlf as first command (after TCP connect of port 110 of course). So, can I ask if MS intend to release an update for that? Guys, this is so bad that there will be a few million teddy bears out there who blindly upgrade to OL 2007 only to find that their POP3 email Send/Rec is 10% of its usual speed!! Sending AUTH as the first command to most POP3 servers of course results in: " -ERR An authentication mechanism MUST be entered" As per...... +OK POP3 server ready. AUTH -ERR An authentication mechanism MUST be entered USER x +OK please send PASS command Etc... Someone please tell me I'm dreaming... CW
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#9
January 2nd 07, 10:23 PM
posted to microsoft.public.outlook
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Outlook 2007 POP3 Slowwww! Because..
Hi Diane,
See post to neo. I connect to 5 servers - only HAL is in my building. The one that says " +OK list of SASL extensions follows" is a Yahoo Web hosting mail server I use (in Sunnyvale I think). Its just that Office 2007 is not yet in general release - yet heaps of people (developers etc.) are having slowdowns receiving POP3 mail !!!!!!!!!!!!!!!!!! I am trying to raise awareness so that people smarter than me can do a bit more testing before its too late. Again, HTH. CW "Diane Poremsky [MVP]" wrote in message ... How many servers do you connect to? I've never had a problem popping 3 accounts on 2 different servers. The only issue I've ever had was with postmark enabled (a junk email setting) - outbound mail eventually hangs in the outbox and inbound mail appears to hang - it well beyond on a description of "slow" as it actually stops sending or recieving mail. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Create Window" wrote in message ... Good evening, OK, LOL !! :-) I did the trace and it shows OL 2007 POP3'ing as a total disaster as I expected. I noticed some POP3 servers delay a few seconds *or more* before responding -ERR etc. I won't post the entire log as it has all my personal stuff. but I'll post some lines that matter. My local server (HAL) of course... 2007.01.02 13:04:47 POP3 (hal): Authorizing to server 2007.01.02 13:04:47 POP3 (hal): [tx] AUTH 2007.01.02 13:04:47 POP3 (hal): rx -ERR Command is not valid in this state ------------------------------------------ 2007.01.02 13:04:47 POP3 (mail.bigpond.com): rx +OK POP3 server ready. 2007.01.02 13:04:47 POP3 (mail.bigpond.com): Authorizing to server 2007.01.02 13:04:47 POP3 (mail.bigpond.com): [tx] AUTH 2007.01.02 13:04:47 POP3 (mail.bigpond.com): rx -ERR An authentication mechanism MUST be entered ------------------------------------------- 2007.01.02 13:04:47 POP3 (mira.net): Connected to host 2007.01.02 13:04:47 POP3 (mira.net): rx +OK POP3 Ready mailproxy2 0001bff0 2007.01.02 13:04:47 POP3 (mira.net): Authorizing 2007.01.02 13:04:47 POP3 (mira.net): [tx] AUTH ***************** note 3 seconds later *********** 2007.01.02 13:04:50 POP3 (mira.net): rx -ERR Mate, the command must be one of CAPA, USER, PASS or QUIT --------------------------------------------- And so on. Actually one server responded with "rx +OK list of SASL extensions follows" so that must be compliant with some RFC that OL 2007 likes.!!! Amazing.....!! The point is, MOST POP3's are not going to like AUTH as the first command. So does MS expect users to put up with all this slowness? Telling them the PST file is too big? Or are they going to address the ROOT CAUSE. I'm betting the Outlook team are already working on a fix! ;-) Hey, btw, you don't need my traces - try it yourself. :-) BOOL Happy; Happy = TRUE; Have_a_Happy_New_Year = Happy; Hope I am helping here??? Kind regards, CW "Diane Poremsky [MVP]" wrote in message ... OE/Outlook issues the AUTH command in order to determine what mechanisms the server supports. It's possible Outlook is getting back something it doesn't expect. Can you supply the complete telnet/trace log or tell us the pop3 server name so that it can be investigated? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Create Window" wrote in message news
Calling all MVPs.I was wondering why my OL 2007 was 10 times slower than OL 2003 ? So is the rest of the planet: See: http://blog.mastermaq.ca/archive/2006/12/21/6377.aspx ** I have found probable reason! *** Netmon trace of IP traffic shows OL 2007 sending AUTH crlf instead of USERcrlf Trace of OL 2003 shows correct USERcrlf as first command (after TCP connect of port 110 of course). So, can I ask if MS intend to release an update for that? Guys, this is so bad that there will be a few million teddy bears out there who blindly upgrade to OL 2007 only to find that their POP3 email Send/Rec is 10% of its usual speed!! Sending AUTH as the first command to most POP3 servers of course results in: " -ERR An authentication mechanism MUST be entered" As per...... +OK POP3 server ready. AUTH -ERR An authentication mechanism MUST be entered USER x +OK please send PASS command Etc... Someone please tell me I'm dreaming... CW
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#10
January 9th 07, 02:03 AM
posted to microsoft.public.outlook
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Outlook 2007 POP3 Slowwww! Because..
By the way, EXCHANGE has the same kind of hang on send/receive. Total disaster. So it might NOT be limited to POP servers. If someone wants to list a way to check this myself (I am a newb, but not a total newb), I could try it. Assuming this is the issue, can anyone have a 'patch' that could be applied for this pending the geologic age it will take for Microsoft to bury it in a update sometime this summer of 2007?
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