outlook sp pro 2002 unable to open default folders
 

I am trying to start a telecommute job and began using the free download of
office (current). My son sent me a new in box Office sp pro 2002.

Stupid me, I didn't think to uninstall that before I installed 2002.
Everything else so far works but my outlook.

Says unable to open default folders. try again, that doesn't help. I tried
uninstalling program and reinstalled. No better.

Next message asks "would you like to open default folder instead?" I am not
knowledgeable enough to make any sense of this.

Any suggestions?

Thank you,

outlook sp pro 2002 unable to open default folders
 

An in place upgrade of Outlook requires you to create a new Outlook profile
from scratch in order to function properly. You at least need to know where
your previous Outlook data file is. Then create a new profile in Outlook and
configure it to use your previous data file.
http://support.microsoft.com/kb/287072/

--
Russ Valentine
[MVP-Outlook]
"luckyducky9752" wrote in message
...
I am trying to start a telecommute job and began using the free download of
office (current). My son sent me a new in box Office sp pro 2002.

Stupid me, I didn't think to uninstall that before I installed 2002.
Everything else so far works but my outlook.

Says unable to open default folders. try again, that doesn't help. I tried
uninstalling program and reinstalled. No better.

Next message asks "would you like to open default folder instead?" I am
not
knowledgeable enough to make any sense of this.

Any suggestions?

Thank you,