Insert File shuts down Outlook
Is this a peculiar problem or what? I tried doing a web search, not
many have encountered it. I use Outlook 2003, and have unchecked "Use MS Word to edit email messages". Now, when I try to insert a file in a new message, outlook completely shuts down. (When I try to use the drop down box to select the file). Could it be an explorer.exe fault? Funny part is, works perfectly when I use Word to edit emails and also when another user is logged on and using outlook with "Use word ... " unchecked. Mine is a standalone computer using windows XP home - SP2. I have even installed SP2 for MS Office. |
Insert File shuts down Outlook
On 19 Sep 2006 10:53:17 -0700, "Jiggy" wrote:
Now, when I try to insert a file in a new message, outlook completely shuts down. (When I try to use the drop down box to select the file). When you say 'shuts down' what exactly happens? Does Outlook freeze, or terminate entirely and bring you back to the desktop? A_C |
Insert File shuts down Outlook
Agent_C wrote: On 19 Sep 2006 10:53:17 -0700, "Jiggy" wrote: Now, when I try to insert a file in a new message, outlook completely shuts down. (When I try to use the drop down box to select the file). When you say 'shuts down' what exactly happens? Does Outlook freeze, or terminate entirely and bring you back to the desktop? A_C Yes, it completely disappears, terminates entirley and brings me back to the desktop. Jiggy |
Insert File shuts down Outlook
On 19 Sep 2006 23:53:11 -0700, "Jiggy" wrote:
Yes, it completely disappears, terminates entirley and brings me back to the desktop. What have you done (if anything) to remedy it? The first thing I'd try is a complete uninstall/reinstall of Microsoft Office and include all patches and service releases from Windows Update. A_C |
Insert File shuts down Outlook
Agent_C wrote: On 19 Sep 2006 23:53:11 -0700, "Jiggy" wrote: Yes, it completely disappears, terminates entirley and brings me back to the desktop. What have you done (if anything) to remedy it? The first thing I'd try is a complete uninstall/reinstall of Microsoft Office and include all patches and service releases from Windows Update. A_C I didn't completely uninstall and reinstall MS Office, but yes, I did reinstall it through the MS Office CD (i.e. without uninstalling it). I was afraid I might lose data if I uninstalled it completely. I have also installed the SP2 for Windows XP AND for MS Office. As I said, this doesn't happen all the time, it does, though, at most times. Once, I had attached the file, started typing the body of the email, and poof! the whole of outlook disappeared from the scene! This happens only when I'm NOT using MS Word to edit emails. Important thing is, works perfectly when my wife uses Outlook through her login, same system, standalone! Jiggy |
Insert File shuts down Outlook
Jiggy wrote:
As I said, this doesn't happen all the time, it does, though, at most times. Once, I had attached the file, started typing the body of the email, and poof! the whole of outlook disappeared from the scene! This happens only when I'm NOT using MS Word to edit emails. Try a new mail profile. -- Brian Tillman |
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