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#1
August 26th 06, 01:23 AM
posted to microsoft.public.outlook
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Properties for this information service must be defined prior to use
I have a user running Outlook 2000 with 3 email profiles.
This user stores email encrypted via PKI in a PST under one of these profiles. The certificate is valid and has not expired. The user had a problem recently where the tech that helped him uninstalled and reloaded his certs. After this happened the user was not able to access his PST. He gets the error message "Properties for this information service must be defined prior to use" followed by an access denied message on the PST I have verified that the file is not checked as Read Only. I have verified that the user has full control of the file I have tried to make a backup of the PST but it won't let me copy the file anywhere as either the user or administrator. Although I can not copy the file I can rename the file and I can move the file I tried to burn the PST to a CD but get an error message that the file has been changed or deleted. Yes Outlook was closed The user downloaded and ran a tool to strip passwords from PSTs but that didn't do anything. I tried running ScanPST but got an error message that the file was Read Only 
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