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I am unable to open any task items that are delivered to my inbox. I am
able to read the items in my preview reading pane and can view the "accept" and "declline" buttons. I am able to send task requests and the recipent on another computer is able to open the item, accept or decline it, and send their answer back to me. However, when their answer is delivered to my inbox I can not open the item. I have tried double clicking the item, right clicking the item and clicking "open", going to File/open selected item all to no avail. Consequently, my task requests continue to show "waiting for response from recipient" and the task will not update. The same thing happens when I am the recipient of a task request. I can see the accept/decline buttons in my preview reading pane but cannot respond to their request. I have checked my Tools/Options/Task Options and both boxes are checked stating: "Keep an updated copy of this task on my task list", and "send me a status report when this task is complete". When I assign a task I also check both of these same boxes in task window. I have updated my Outlook program and this has not corrected the problem. I have also unistalled my Outlook updates and this has also not corrected the problem. I have searched online and see that other people have a similar problem, but have yet to see a solution. thanks in advance for any advice. |
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