Dear Outlook Support:

I have just last week bought a new computer, with a new hard drive and an
upgraded version of Outlook (Outlook 2003) from the version I used
previously. Outlook runs great and looks great but I am still having some
problems setting up default settings in the program so that it shows me what
I’m looking for when I’m looking for it. Specifically, there are three
problems or issues that I was wondering if you might help me solve.

1. When I receive a file, say an excel file from a colleague that I want to
save into the My Documents folder, the default My Documents folder that
presents itself is located above the My Computer level on the C: drive.
Normally, I prefer to store sub-folders in a My Documents folder that I keep
below the My Computer hierarchy level on the C: drive. Is there anyway to
get rid of the My Documents folder which is at the same level as the My
Computer level of the C: drive and change the default folder that is pointed
to by Outlook when I save a file that I have received.
2. When I open the new version of Outlook it opens to the Personal Folders
screen. Is there anyway to set Outlook up so that it always opens up to my
Inbox rather than the Personal Folders screen.
3. Finally, whenever I open an email with any kind of picture or graphic in
it in the new Outlook it has screen the pic out until I right click and then
the pic or graphic will show up. Where is the setting that I can change so
that email with a pic or graphic will show up automatically without me having
to right click it each time.

That’s about it. Thanks a million.