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why cant i send email from a hotel?



 
 
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  #1  
Old May 5th 06, 05:31 AM posted to microsoft.public.outlook
mark mac
external usenet poster
 
Posts: 3
Default why cant i send email from a hotel?

I can send and receive emails from my home using outlook, but once i leave my
connection, i can only receive email. I am new to the wieless network thing
and i have tried the FAQ's but still i am having no luck. I get messages to
say that i should contact my ISP or server admin but the email works
perfectly from home so i think i have a problem with how outlook is working
when i leave my connection. Any answers greatly appreciated. Thanks
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  #2  
Old May 5th 06, 05:44 AM posted to microsoft.public.outlook
Ben M. Schorr - MVP
external usenet poster
 
Posts: 229
Default why cant i send email from a hotel?

Aloha mark,

Some ISPs only accept mail messages from senders connected to their network
-- it's an anti-spam measure. When you're connected at home, no problems,
you're on their network. From the hotel, however, you're not. So you can
receive but not send.

Check with your ISP but that's my guess on what's happening.

-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenote.html

I can send and receive emails from my home using outlook, but once i
leave my connection, i can only receive email. I am new to the wieless
network thing and i have tried the FAQ's but still i am having no
luck. I get messages to say that i should contact my ISP or server
admin but the email works perfectly from home so i think i have a
problem with how outlook is working when i leave my connection. Any
answers greatly appreciated. Thanks



  #3  
Old May 5th 06, 07:53 AM posted to microsoft.public.outlook
William Lefkovics [MVP]
external usenet poster
 
Posts: 45
Default why cant i send email from a hotel?

Indeed. Some hotels provide a mail server to use for outbound. You'd have
to put that address in your outlook settings.

In that case, you can send outbound from the hotel server with your normal
'from' address.


"Ben M. Schorr - MVP" wrote in message
.com...
Aloha mark,

Some ISPs only accept mail messages from senders connected to their
network -- it's an anti-spam measure. When you're connected at home, no
problems, you're on their network. From the hotel, however, you're not.
So you can receive but not send.

Check with your ISP but that's my guess on what's happening.

-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenote.html

I can send and receive emails from my home using outlook, but once i
leave my connection, i can only receive email. I am new to the wieless
network thing and i have tried the FAQ's but still i am having no
luck. I get messages to say that i should contact my ISP or server
admin but the email works perfectly from home so i think i have a
problem with how outlook is working when i leave my connection. Any
answers greatly appreciated. Thanks




  #4  
Old May 5th 06, 11:22 AM posted to microsoft.public.outlook
Vanguard
external usenet poster
 
Posts: 272
Default why cant i send email from a hotel?

"mark mac" wrote in message
...
I can send and receive emails from my home using outlook, but once i
leave my
connection, i can only receive email. I am new to the wieless network
thing
and i have tried the FAQ's but still i am having no luck. I get
messages to
say that i should contact my ISP or server admin but the email works
perfectly from home so i think i have a problem with how outlook is
working
when i leave my connection. Any answers greatly appreciated. Thanks



Did you configure the e-mail account so you authenticate to your ISP's
mail server (since you are coming from off-network)? Also, when coming
from off-network, many ISPs require you to use non-standard ports and
other settings, like SPA or SSL. What did your ISP say when you called
their tech support?

--
__________________________________________________
Post replies to the newsgroup. Share with others.
For e-mail: Remove "NIX" and add "#VN" to Subject.
__________________________________________________

  #5  
Old May 6th 06, 06:53 AM posted to microsoft.public.outlook
mark mac
external usenet poster
 
Posts: 3
Default why cant i send email from a hotel?

I haven't yet contacted my supplier as their email support is a £1 per minute
line from the U.K. never mind i am in Canada. Was hoping to avoid contacting
them at all really. Probably should now, but can you explain what i need ask?
Many thanks for the reply!!!

Mark

"Vanguard" wrote:

"mark mac" wrote in message
...
I can send and receive emails from my home using outlook, but once i
leave my
connection, i can only receive email. I am new to the wieless network
thing
and i have tried the FAQ's but still i am having no luck. I get
messages to
say that i should contact my ISP or server admin but the email works
perfectly from home so i think i have a problem with how outlook is
working
when i leave my connection. Any answers greatly appreciated. Thanks



Did you configure the e-mail account so you authenticate to your ISP's
mail server (since you are coming from off-network)? Also, when coming
from off-network, many ISPs require you to use non-standard ports and
other settings, like SPA or SSL. What did your ISP say when you called
their tech support?

--
__________________________________________________
Post replies to the newsgroup. Share with others.
For e-mail: Remove "NIX" and add "#VN" to Subject.
__________________________________________________


  #6  
Old May 6th 06, 06:54 AM posted to microsoft.public.outlook
mark mac
external usenet poster
 
Posts: 3
Default why cant i send email from a hotel?

Cheers!
Any advice on what i should be asking them? What settings i need?

Thanks

Mark

"Ben M. Schorr - MVP" wrote:

Aloha mark,

Some ISPs only accept mail messages from senders connected to their network
-- it's an anti-spam measure. When you're connected at home, no problems,
you're on their network. From the hotel, however, you're not. So you can
receive but not send.

Check with your ISP but that's my guess on what's happening.

-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenote.html

I can send and receive emails from my home using outlook, but once i
leave my connection, i can only receive email. I am new to the wieless
network thing and i have tried the FAQ's but still i am having no
luck. I get messages to say that i should contact my ISP or server
admin but the email works perfectly from home so i think i have a
problem with how outlook is working when i leave my connection. Any
answers greatly appreciated. Thanks




  #7  
Old May 6th 06, 07:53 AM posted to microsoft.public.outlook
Milly Staples [MVP - Outlook]
external usenet poster
 
Posts: 4,696
Default why cant i send email from a hotel?

I would contact the supplier of the email access from the Hotel. They are
used to working with various ISPs and connections and will most likely have
the solution based on their setup, not the ISP.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, mark mac asked:

| I haven't yet contacted my supplier as their email support is a £1
| per minute line from the U.K. never mind i am in Canada. Was hoping
| to avoid contacting them at all really. Probably should now, but can
| you explain what i need ask? Many thanks for the reply!!!
|
| Mark
|
| "Vanguard" wrote:
|
|| "mark mac" wrote in message
|| ...
||| I can send and receive emails from my home using outlook, but once i
||| leave my
||| connection, i can only receive email. I am new to the wieless
||| network thing
||| and i have tried the FAQ's but still i am having no luck. I get
||| messages to
||| say that i should contact my ISP or server admin but the email works
||| perfectly from home so i think i have a problem with how outlook is
||| working
||| when i leave my connection. Any answers greatly appreciated. Thanks
||
||
|| Did you configure the e-mail account so you authenticate to your
|| ISP's mail server (since you are coming from off-network)? Also,
|| when coming from off-network, many ISPs require you to use
|| non-standard ports and other settings, like SPA or SSL. What did
|| your ISP say when you called their tech support?
||
|| --
|| __________________________________________________
|| Post replies to the newsgroup. Share with others.
|| For e-mail: Remove "NIX" and add "#VN" to Subject.
|| __________________________________________________


  #8  
Old May 6th 06, 07:59 AM posted to microsoft.public.outlook
Ben M. Schorr - MVP
external usenet poster
 
Posts: 229
Default why cant i send email from a hotel?

Aloha mark,

Tell them just what you've told us and ask if they restrict sending e-mail
from connections not directly on their network. If they say "Yes" ask if
they have any suggestions for how you can overcome that when you travel./

-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenote.html

Cheers!
Any advice on what i should be asking them? What settings i need?
Thanks

Mark

"Ben M. Schorr - MVP" wrote:

Aloha mark,

Some ISPs only accept mail messages from senders connected to their
network -- it's an anti-spam measure. When you're connected at home,
no problems, you're on their network. From the hotel, however,
you're not. So you can receive but not send.

Check with your ISP but that's my guess on what's happening.

-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenote.html
I can send and receive emails from my home using outlook, but once i
leave my connection, i can only receive email. I am new to the
wieless network thing and i have tried the FAQ's but still i am
having no luck. I get messages to say that i should contact my ISP
or server admin but the email works perfectly from home so i think i
have a problem with how outlook is working when i leave my
connection. Any answers greatly appreciated. Thanks



 




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