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Cannot delete mailbox/email account from Outlook 2003



 
 
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Old February 15th 06, 08:27 PM posted to microsoft.public.outlook
Shirtbird
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Default Cannot delete mailbox/email account from Outlook 2003

Hello All -

I'm a systems admin at a company that use exchange server. Someone
added a mailbox to an e-mail account, and it appears as a second
mailbox in the folder list. The only problem is, I can't delete it. If
I right click the mail account, select "close mailbox...", I receive
the error that the mailbox is associated with an account, and to remove
it I need to go to Tools, E-mail accounts, view or change, blah blah
blah.

If I go to that route, I can delete the Microsoft Exchange Server
account that exists. However, in the "Deliver new e-mail to the
following location", the mailbox which I want to delete still exists in
that list, even after I've deleted all the mail accounts on the
computer.

I deleted the mail account through outlook and also deleted and
recreated it through the mail section in control panel. I've even gone
so far as to uninstall and reinstall Office 2000 and Outlook 2003. Even
with no mail accounts on the computer, this mailbox that I'm trying to
delete still exists.

Attempting to open the mailbox within outlook results in the error
message that "unable to display folder. Microsoft Office Outlook could
not access the specified folder location".

This leads me to believe that the mailbox has been deleted, but I just
can't get it off the folder list.


Any ideas?

 




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