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Retrieve Email Fails (sbcglobal, other domain)
rob wrote:
My new ISP is sbcglobal. I have also my own domain (MyDomain.com) with email accounts ). I am now trying to retrieve emails from that other domain through Outlook. To do this I setup an account with the following parameters: POP3: mail.MyDomain.com SMTP: mail.MyDomain.com UserName: Password: myPassword My outgoing server requires authentication (checked) -Use same settings as my incoming mail server POP3 port is 110, SMTP 25, i.e. I did not change anything. No SSL. The error you display doesn't seem to have anything to do with receiving mail. since it's a sending error. For the outgoing server, try switching to your corresponding SBC Yahoo SMTP server and specifying your SBC Yahoo username/password on the outgoing server tab. Use the "Log on using" radio button. -- Brian Tillman |
#3
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Retrieve Email Fails (sbcglobal, other domain)
Rob,
I have the same issue with Outlook and SBCGlobal/Yahoo. No changes to the settings have any effect on the ability to connect to the POP3 server. I was able to use a different workstation and attach using Outlook 2003 just to verify that all settings and the ISP mail servers work as advertised. I suspect the issue has to do with the Microsoft updates that were released on Thursday. If I find the answer I will post it here unless someone beats me to it. -- Mike Dunn "rob" wrote: My new ISP is sbcglobal. I have also my own domain (MyDomain.com) with email accounts ). I am now trying to retrieve emails from that other domain through Outlook. To do this I setup an account with the following parameters: POP3: mail.MyDomain.com SMTP: mail.MyDomain.com UserName: Password: myPassword My outgoing server requires authentication (checked) -Use same settings as my incoming mail server POP3 port is 110, SMTP 25, i.e. I did not change anything. No SSL. These are the settings that my hosting company (WebHost4Life) tells me to use. Now when I test the account I get the following errors: "Send test email message: The specified server was found, but there was no response from the server. Please verify that the port and SSL information is correct." "Find outgoing mail server (SMTP): Outlook could not connect to the outgoing mail server (SMTP). The problem could be the server name or port, or your server may not support SSL." Any idea what I have to change to get this working. Thanks |
#4
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Retrieve Email Fails (sbcglobal, other domain)
Brian,
I did some more research and the result of that is exactly what you suggested. Supposedly, SBC Yahoo does only allow outbound emails through their smtp. Therefore, the smtp has to be set to smtp.sbcglobal.yahoo.com. Since the smtp needs authentication I need to check "Log on using: ". The incoming server goes through the actual account, though. So POP3 is set to mail.MyDomain.com. This account also needs authentication. So in Logon Information I set User Name to . Everything works fine now. |
#5
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Retrieve Email Fails (sbcglobal, other domain)
Mike,
You might want to check out my response to Brian. Maybe it will work for you, too. You said you tried the same settings on a different machine and it worked. Was that machine at the same location? If not then maybe that explains why it works. Some ISPs require that the outgoing traffic goes through their smtp. sbc yahoo is one of them. If the other computer uses a different ISP then that might be the reason why it works on this computer. |
#6
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Retrieve Email Fails (sbcglobal, other domain)
rob wrote:
I did some more research and the result of that is exactly what you suggested. Supposedly, SBC Yahoo does only allow outbound emails through their smtp. Therefore, the smtp has to be set to smtp.sbcglobal.yahoo.com. Since the smtp needs authentication I need to check "Log on using: ". The incoming server goes through the actual account, though. So POP3 is set to mail.MyDomain.com. This account also needs authentication. So in Logon Information I set User Name to . Everything works fine now. That's good news. -- Brian Tillman |
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