Hi all,

I have a laptop with Outlook 2003. Everytime I try to open a forwarded email
message (double click envelope), I get the following error message:-

"The form required to view the message cannot be displayed. Contact your
administrator."

The same email attachment can be opened on my desktop with Outlook. Any
ideas??

TIA!

am, you wrote on Mon, 10 Apr 2006 15:50:04 -0500:

I have a laptop with Outlook 2003. Everytime I try to open a forwarded email
message (double click envelope), I get the following error message:-

"The form required to view the message cannot be displayed. Contact your
administrator."

Delete the file "FRMCACHE.DAT" - that's Outlook's cache for forms - that
you find in

C:\Documents and Settings\%Username%\Local Settings\Application
Datas\Microsoft\Outlook

Restart Outlook - the file will be recreated now by Outlook - and you
should be able to open the mails. If not, try to solve the problem by
doing a repair of Outlook

? | Detect and Repair

If this doesn't help too create a new profile

Control Panel | Mail | Show profiles

--
Best Regards
Christian Goeller

I dont see that file in that folder. I guess I have to repair Outlook and/or
create a new profile?

TIA

"Christian Goeller" wrote in message
...
am, you wrote on Mon, 10 Apr 2006 15:50:04 -0500:

I have a laptop with Outlook 2003. Everytime I try to open a forwarded
email
message (double click envelope), I get the following error message:-

"The form required to view the message cannot be displayed. Contact your
administrator."

Delete the file "FRMCACHE.DAT" - that's Outlook's cache for forms - that
you find in

C:\Documents and Settings\%Username%\Local Settings\Application
Datas\Microsoft\Outlook

Restart Outlook - the file will be recreated now by Outlook - and you
should be able to open the mails. If not, try to solve the problem by
doing a repair of Outlook

? | Detect and Repair

If this doesn't help too create a new profile

Control Panel | Mail | Show profiles

--
Best Regards
Christian Goeller

Ensure you turn on showing hidden files in the Windows
Explorer -tools-options-view.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.


After furious head scratching, am asked:

| I dont see that file in that folder. I guess I have to repair Outlook
| and/or create a new profile?
|
| TIA
|
| "Christian Goeller" wrote in message
| ...
|| am, you wrote on Mon, 10 Apr 2006 15:50:04
|| -0500:
||
||| I have a laptop with Outlook 2003. Everytime I try to open a
||| forwarded email
||| message (double click envelope), I get the following error message:-
||
||| "The form required to view the message cannot be displayed. Contact
||| your administrator."
||
|| Delete the file "FRMCACHE.DAT" - that's Outlook's cache for forms -
|| that you find in
||
|| C:\Documents and Settings\%Username%\Local Settings\Application
|| Datas\Microsoft\Outlook
||
|| Restart Outlook - the file will be recreated now by Outlook - and you
|| should be able to open the mails. If not, try to solve the problem by
|| doing a repair of Outlook
||
|| ? | Detect and Repair
||
|| If this doesn't help too create a new profile
||
|| Control Panel | Mail | Show profiles
||
|| --
|| Best Regards
|| Christian Goeller

am, you wrote on Mon, 10 Apr 2006 22:26:46 -0500:

I dont see that file in that folder.

Sorry! The file is in

C:\Documents and Settings\%Username%\Local Settings\Application
Datas\Microsoft\FORMS

If you don't see this folder you have to enable the showing of hidden
files and folders (see Mill's suggestion).

--
Best Regards
Christian Goeller