Quote:
Originally Posted by amanda_lakai
Try using Outlook in safe mode.
• Go to StartAll ProgramsAccessoriesRun.
• Type in “outlook /safe” (without quotes and space between “outlook” and “/”)
• click OK
• Go to the location: C:\Users\username\AppData\Roaming\Microsoft\Outloo k\
and Rename outcmd.dat , Outlook.srs files
• restart Outlook.
I hope it would help.
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Not good news, Amanda. I've tried what you've suggested and still the same result. I don't know if this will make a difference, but I can manually create rules and from each individual email, I can give the command "always move to" but it's the management of the rules that still only flashes up.
Thanks again for trying to help.