I can't get decent help from Hotmail, but do have an Office package less
than a year old, so can try e-mail support for Outlook 2007. Thanks for
your persistence.

"Aeroloose" wrote in message
...
On 5/30/2010 4:40 PM, jekeesl wrote:
I did an Outlook repair a while back for another issue, and it is
relatively easy. However, I don't know why that would change anything,
since this is not likely an Outlook issue. And, to my knowledge, there
are no Hotmail or Connector settings that changes the timing or
available types for notifications. I guess I'll try contacting Hotmail
support, and see if they have suggestions.

Thanks for your help.

YW. Too bad it wasn't a simple fix. I see another poster with OC checked
his poll rate and got 60 seconds, too; maybe it's hard-coded into the OC /
Hotmail program.


"Aeroloose" wrote in message
...
On 5/30/2010 12:34 PM, jekeesl wrote:
Aeroloose, I went to advanced settings and turned off all four
notifications. After a shutdown and restart, Outlook checked for mail.
It rechecked about 35 seconds later, and still showed the notification
on the bottom, right-hand corner of the screen. My timer was set at 30
minutes.

I reset the timer to 3 minutes, restarted Outlook, and then sent a test
mail to myself. Outlook checked for mail 30-35 seconds later, and
nothing happened. It checked again in roughly 30 seconds, and my test
message came through. That suggests the polling time is messed up,
along
with the notifications. Other ideas? I guess I'll restore the popup for
now.


That's odd; it provided a notification even after you turned it off?
Perhaps an Outlook "repair" might help (admittedly a shotgun
approach). Otherwise, I'm running out of troubleshooting ideas. Since
it's related to Hotmail and Outlook Connector, can you check your
Hotmail account preferences and see if there's anything related to
polling time? Other options are deeper research into OC settings (I
couldn't find much) or a separate trial with a new Hotmail account to
see if it's account-specific.

Best of luck ...

"Aeroloose" wrote in message
...
On 5/29/2010 11:01 PM, jekeesl wrote:
Aeroloose, I removed my Hotmail account and uninstalled Outlook
Connector (version 12). After I rebooted and restarted Outlook, the
checking mail notification at the bottom of the screen stopped
showing
on short intervals. I downloaded the version 14, 32-bit Outlook
Connector and installed it. After I set up my Hotmail account and
restarted, polling times got worse than in the original situation.
The
notification now pops up every 35 seconds or so. I do not have any
other
add-ins like BCM running.

I then sent a test note to myself to confirm that Hotmail was set up
properly. Although that send/receive notification continued to pop up
every 35 seconds, the mail did not come through. After about 2
minutes,
I clicked to manually send/receive, and it came through fine. Since I
have a 3G wireless account, test messages from my POP3 account to
Hotmail usually show up 5-10 seconds after they're sent, when I
manually
check for mail. That suggests the send/receive notification I'm
seeing
every 35 seconds does not mean that my mail is actually being
checked.
Any ideas?

Interesting. Now it sounds like your polling time may be OK, but the
notification is whacked. Try turning OFF the pop-up, then exit
Outlook, then reboot. Go back into Outlook (don't enable the pop-up
yet), try a couple test emails, and measure the send/receive interval.
Also check your original send/receive timer setting - what is it now?
Did it match the new interval?

Then restore the pop-up and see what you get.


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