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#1
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Hello,
I am trying to send an email. I have entered an email address in the to section that I do not want to save to my contacts file. Outlook will not let me send unless I do. This was not happening before last week when my computer crashed and was fixed. How do I get Outlook to let me send my email without saving the contact? My contacts files will become huge if I have to save the email address of every single person I write to. Please help. And thanks in advance. Candy |
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#2
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"Candy" wrote in message
... I am trying to send an email. I have entered an email address in the to section that I do not want to save to my contacts file. Outlook will not let me send unless I do. This was not happening before last week when my computer crashed and was fixed. How do I get Outlook to let me send my email without saving the contact? My contacts files will become huge if I have to save the email address of every single person I write to. What do you mean by "won't let you"? Does a pair of arms reach out of your computer and tie you up? You have to give us some detail. State your Outlook version and account type. Tell us exactly what you're doing, clicking, etc. and exactly what happens when you try? You must post the exact and complete text of any errors that display. With that information we can probably explain. -- Brian Tillman [MVP-Outlook] |
#3
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Candy wrote:
I am trying to send an email. I have entered an email address in the to section that I do not want to save to my contacts file. Outlook will not let me send unless I do. This was not happening before last week when my computer crashed and was fixed. How do I get Outlook to let me send my email without saving the contact? My contacts files will become huge if I have to save the email address of every single person I write to. You can enter whatever e-mail address you want in the To, Cc, and Bcc fields displayed in the new-mail editor window. You do not have to save these e-mail addresses as contact records in your address book. However, they will get saved in your nickname cache file (.nk2) but why would you care that they got cached? The cache is only to make it convenient to lookup a previously entered e-mail string when you are entering it again later. You could delete the .nk2 file and let it rebuild but that still has nothing to do with your claimed problem. You never bothered to identify WHICH version of Outlook that you have. The later versions have an option to save the e-mail addresses of those to whom you write e-mails in your contact records or into a safe senders whitelist. So just disable that option if you don't want everyone to whom you write e-mails to get a contact record added for them. --- Posting Hints --- ALWAYS REVIEW your message before submitting it. You want someone OTHER than yourself to understand your post. Also remember that no one here is looking over your shoulder to see at what you are pointing. If you don't well explain your situation by providing the DETAILS that you already know, don't expect others to know what is your situation. Explain YOUR computing environment and just what actions you take to reproduce the problem. Often you get just one chance per potential respondent to elicit a reply from them. If they skip your post because you gave them nothing to go on (no details, no versions, no OS, no context) then they will usually move on to the next post and never return to yours. What is Usenet: http://en.wikipedia.org/wiki/Usenet http://en.wikipedia.org/wiki/Newsgroups http://www.masonicinfo.com/newsgroups.htm http://www.mcfedries.com/Ramblings/usenet-primer.asp When using a webnews-for-dummies interface (e.g., Microsoft's Communities, Google Groups, or a leech site using a forum-to-Usenet proxy), those are gateways to Usenet. Despite the pretense of a forum, you are participating in a newsgroup (aka Usenet). How to post to newsgroups: http://66.39.69.143/goodpost.htm http://support.microsoft.com/kb/555375 http://users.tpg.com.au/bzyhjr/liszt.html http://www.mugsy.org/asa_faq/getting_along/usenet.shtml Regarding error or status messages: - Do NOT omit the message. - Do NOT describe the message. - Do NOT summarize the message. - Do NOT paraphrase the message. - Do NOT truncate the message. - Do show the ENTIRE message (but munge or star out personal info, like your username in an e-mail address but not the domain). And DETAIL the steps to reproduce the error or problem. |
#4
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If check names tells you that the message cannot be sent because a recipient
is not resolved, that suggests that there is a problem with the address, maybe a typo that keeps it from being in proper format, . -- Sue Mosher, Outlook MVP Author of Microsoft Outlook 2007 Programming: Jumpstart for Power Users and Administrators http://www.outlookcode.com/article.aspx?id=54 "Candy" wrote: Hello, I am trying to send an email. I have entered an email address in the to section that I do not want to save to my contacts file. Outlook will not let me send unless I do. This was not happening before last week when my computer crashed and was fixed. How do I get Outlook to let me send my email without saving the contact? My contacts files will become huge if I have to save the email address of every single person I write to. Please help. And thanks in advance. Candy |
#5
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Thank you Brian (although, I could have done without the sarcasm) and
VanguardLH for your answers. I will try to provide the required information. 1. Microsoft Outlook 2007, part of Microsoft Office Professional 2007. 2. I was trying to send an email. 3. When I clicked on the huge send button – nothing happened. The email I wrote would not send. 4. I don’t recall receiving any error messages when that happened. Then I got a bright idea. I checked the email address I was trying to send to through the following site: http://www.ipaddresslocation.org/ If you scroll down the page, it provides (among many other things) a place to check the validity of an email address. The address to which I was trying to send (obviously some old information from another site) was no longer valid. I did not realize that Outlook checked for that. I’ve never had that happen before, that I can recall. But, that is the only reason I can figure out that the email would not send. Thank you, VanguarLH for all your helpful hints. I will try to remember them. I get too anxious sometimes when I run into a problem that I cannot figure out. I want to find the answer, so I hurriedly post my question. Thank you for your patience. Candy |
#6
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Candy wrote:
Thank you Brian (although, I could have done without the sarcasm) and VanguardLH for your answers. I will try to provide the required information. 1. Microsoft Outlook 2007, part of Microsoft Office Professional 2007. 2. I was trying to send an email. 3. When I clicked on the huge send button – nothing happened. The email I wrote would not send. 4. I don’t recall receiving any error messages when that happened. Then I got a bright idea. I checked the email address I was trying to send to through the following site: http://www.ipaddresslocation.org/ If you scroll down the page, it provides (among many other things) a place to check the validity of an email address. The address to which I was trying to send (obviously some old information from another site) was no longer valid. I did not realize that Outlook checked for that. I’ve never had that happen before, that I can recall. But, that is the only reason I can figure out that the email would not send. Thank you, VanguarLH for all your helpful hints. I will try to remember them. I get too anxious sometimes when I run into a problem that I cannot figure out. I want to find the answer, so I hurriedly post my question. Thank you for your patience. Candy The "Check Name" function in Outlook does no online lookup. It merely checks if the e-mail address you entered has a matching entry in your contact records (rather than from the manually entered entries that were cached in the .nk2 file). The "Check Name" operation is performed internally and before Outlook ever makes a connection. Outlook has no clue if an e-mail address that you entered (or even copied from an e-mail) is valid or not. Outlook is an e-mail client, not an e-mail server. The only place the e-mail address can be checked if valid or not is at the receiving mail server. So your e-mail client (Outlook) would send your message to your sending mail server whereupon your sending mail server tries to connect to the receiving mail server. If the domain is invalid (no host accepting SMTP connects at that domain) then your sending mail server cannot connect anywhere; however, the mail session between your e-mail client and your sending mail server is already over by the time for whenever your sending mail server decides to get around to sending your message. Your sending mail server does NOT connect to the receiving mail server when your e-mail client is connected to your sending mail server. Your sending mail server ends the session with your client and then sometime LATER sends your message. That means your sending mail server would have to dump an NDR (non-delivery report) e-mail into your mailbox that your client picks up later. If the receiving mail server exists, your sending mail server connects to it. The receiving mail server then determines if the email address (username) is valid. If not, it rejects the e-mail *during* the mail session with the sending mail server. Since the mail session between your client and the sending server is long gone, your sending mail server dumps an NDR e-mail into your mailbox that your client picks up later. Some receiving mail servers are misconfigured in that they will accept all e-mails during the mail session with the sending server. They then later determine if that message is deliverable. Since they no longer are connected to the sending mail server, they cannot simply reject the e-mail and let the sending server decide where to dump the NDR message. Instead the receiving mail server, just like the recipient, only has the headers on which to base where to send back its NDR message; however, if the sender's e-mail address is bogus then the NDR doesn't get back to the sender but off to some bit bucket or to the wrong e-mail address. If your e-mail moves out of the Outbox into the Sent Items folder then Outlook got an +OK status back from your sending mail server. Outlook is thereafter out of the loop. It finished its operation and has no further control over delivery of your e-mail. Delivery is then up to your sending mail server. If you don't get back an NDR from your sending mail server then either it never attempted to send your e-mail (so no error would've been generated by a receiving mail server) or it got back and +OK status from the receiving mail server (which also means the receiving mail server accepted your e-mail because the e-mail address was valid or the receiving mail server check for delivery after its mail session is over with the sending mail server but hasn't gotten around to sending back an NDR to you). You will have to do a lot better in your description than just "Outlook will not let me send". If that were true, Outlook would've issued an error message but you say there wasn't one. You never mentioned if your e-mail moves from the Outbox to Sent Items folder. If it does, Outlook was told your sending mail server accepted your message which means Outlook is thereafter out of the picture regarding delivery. So let's start at the basics. After composing your e-mail and clicking the Send button, just what does happen? Are you entering a valid e-mail address into the To field? Are you entering the e-mail address manually or retrieving it from a contact record (i.e., address book)? Do you see an error message? Does your e-mail move into the Outbox folder? Does it then later (and the conclusion of the mail session with your sending mail server) move it into the Sent Items folder? |
#7
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1. The situation I first described was only one email, one time.
2. I said, “Outlook would not let me send”, because that is just what happened. I did not know how else to describe it. I am not an expert. That is why I come to this group – looking for answers. 3. I believe the email address came either from an esnips page or from another web site on which I was searching for some help. 4. I did not save the email after I discovered it was no longer a valid email address. 5. When I first hit the send button – NOTHING happened. It just hung there – wouldn’t send, wouldn’t go, wouldn’t do anything. It was frozen. I had never had that happen before this time. 6. I do not recall if it moved to the outbox or not. I know it is not there now, because I deleted it. 7. It never went to the sent folder because it never sent. It just hung there – wouldn’t send, wouldn’t go, wouldn’t do anything. It was frozen. 8. This was my first occasion after the computer crash and recovery that I had had an email problem. 9. The email address I entered in the to field appeared to be valid (it appeared to have all the proper parts that an email address should). 10. I do not recall any error message. This is why I was puzzled. I could not figure it out. 11. Then I used the link I described in my previous message to check and see if the email address was still active. It was not. I assumed that that was why it did not send. 12. If you do not have enough information, then ask questions, like you did just now. I did not know how else to describe the situation. I am not an expert. That is why I come to this group – looking for answers. |
#8
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If this is so, then the email address from either the esnips site or another
site to which I was going for some help/sources had it typed wrong. Because, as a rule, I copy and paste all email addresses gleaned from such sources (if that way of doing things is allowed) to avoid just such typo situations. |
#9
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Candy wrote:
1. The situation I first described was only one email, one time. 2. I said, “Outlook would not let me send”, because that is just what happened. I did not know how else to describe it. I am not an expert. That is why I come to this group – looking for answers. 3. I believe the email address came either from an esnips page or from another web site on which I was searching for some help. 4. I did not save the email after I discovered it was no longer a valid email address. 5. When I first hit the send button – NOTHING happened. It just hung there – wouldn’t send, wouldn’t go, wouldn’t do anything. It was frozen. I had never had that happen before this time. 6. I do not recall if it moved to the outbox or not. I know it is not there now, because I deleted it. 7. It never went to the sent folder because it never sent. It just hung there – wouldn’t send, wouldn’t go, wouldn’t do anything. It was frozen. 8. This was my first occasion after the computer crash and recovery that I had had an email problem. 9. The email address I entered in the to field appeared to be valid (it appeared to have all the proper parts that an email address should). 10. I do not recall any error message. This is why I was puzzled. I could not figure it out. 11. Then I used the link I described in my previous message to check and see if the email address was still active. It was not. I assumed that that was why it did not send. 12. If you do not have enough information, then ask questions, like you did just now. I did not know how else to describe the situation. I am not an expert. That is why I come to this group – looking for answers. It appears you have an add-on that hung (which took Outlook with it). Many anti-virus programs install their add-on to provide for their superfluous e-mail scanning feature. You can see what add-ons are installed in Outlook. To test if an add-on is causing problems with Outlook, you can load Outlook in its safe mode ("outlook.exe /safe") which does not load any enabled add-ons. I'm basing my guess on your mention that Outlook hung. That it was working before and "suddenly failed" (even with a claim that you did not change anything yourself) doesn't mean that Outlook or its add-ons did not change. AV (anti-virus) programs get updates. Sometimes those are *program* updates and not just signature updates. When the AV program changes, its behavior can also change. So what was working before that suddenly stopped working without you changing anything could be due to an auto-update that changed Outlook (via Windows Updates) or changed an add-on (like an AV add-on). |
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