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Cannot receive Email



 
 
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  #11  
Old May 6th 10, 03:26 AM posted to microsoft.public.outlook
Puddin' Man
external usenet poster
 
Posts: 22
Default Cannot receive Email

On Wed, 5 May 2010 14:25:23 -0500, "Tom Willett" wrote:

Sigh. As has been pointed out numerious times, things can change in a
hearbeat and the AVG can begin to cause problems. Especially since the AV
updates itself continuously.


Sigh. Updates definitions. Changes in what it scans for, perhaps. I
wouldn't expect it to change how it logs on to the server, retrieves
messages.

There's only one way to find out. Uninstall AVG (you're using an outdated
version, BTW. It's at 9, now). Reboot, and custom reinstall WITHOUT the
email module.


I downloaded v9 weeks ago, was waiting to see what problems others
might have.

You're already protected with the resident scanner. The email scanning is
marketing hype.


AVG 9 is installed, w/o Email scan. Same message retrieve error persists.
No difference.

P


"Law Without Equity Is No Law At All. It Is A Form Of Jungle Rule."

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  #12  
Old May 6th 10, 12:57 PM posted to microsoft.public.outlook
Brian Tillman [MVP-Outlook]
external usenet poster
 
Posts: 1,043
Default Cannot receive Email

"Puddin' Man" wrote in message
...

POP3: 14:16:50 [tx] RETR 1
POP3: 14:16:53 [rx] -ERR [SYS/TEMP] Server network problem. Please try again
after
sometime.
POP3: 14:16:53 [db] Connection to '' closed.
POP3: 14:16:53 [db] ERROR: "Your server has unexpectedly terminated the
connection.
Possible causes for this include server problems, network problems, or a
long period of
inactivity.", hr=2148322319

Evidently, it logs me on, finds 25 messages waiting, then draws the error
when
it tries to retrieve the 1st message.


Yes, this is exactly what the log is telling you.

I make the -ERR [SYS/TEMP] as a server error. Do you concur?


I do. The "[rx]" designation is for the messages that are coming in from the
server. If this were happening to me, I'd log into the SBC Yahoo mailbox via
a web browse and move the first message in the Inbox to another folder (create
one if you don't have one handy), then try Outlook again to see if the problem
is the message in the Inbox. While you're there, you might want to check the
"spam" folder for accumulated messages.
--
Brian Tillman [MVP-Outlook]

  #13  
Old May 6th 10, 01:52 PM posted to microsoft.public.outlook
Tom Willett[_2_]
external usenet poster
 
Posts: 202
Default Cannot receive Email

LOL. You still don't get it, hooplehead.
Good luck.

"Puddin' Man" wrote in message
...
: On Wed, 5 May 2010 14:25:23 -0500, "Tom Willett"
wrote:
:
: Sigh. As has been pointed out numerious times, things can change in a
: hearbeat and the AVG can begin to cause problems. Especially since the AV
: updates itself continuously.
:
: Sigh. Updates definitions. Changes in what it scans for, perhaps. I
: wouldn't expect it to change how it logs on to the server, retrieves
: messages.
:
: There's only one way to find out. Uninstall AVG (you're using an outdated
: version, BTW. It's at 9, now). Reboot, and custom reinstall WITHOUT the
: email module.
:
: I downloaded v9 weeks ago, was waiting to see what problems others
: might have.
:
: You're already protected with the resident scanner. The email scanning is
: marketing hype.
:
: AVG 9 is installed, w/o Email scan. Same message retrieve error persists.
: No difference.
:
: P
:
:
: "Law Without Equity Is No Law At All. It Is A Form Of Jungle Rule."
:


  #14  
Old May 7th 10, 01:16 AM posted to microsoft.public.outlook
Puddin' Man
external usenet poster
 
Posts: 22
Default Cannot receive Email

On Thu, 6 May 2010 07:57:57 -0400, "Brian Tillman [MVP-Outlook]"
wrote:

I make the -ERR [SYS/TEMP] as a server error. Do you concur?


I do. The "[rx]" designation is for the messages that are coming in from the
server. If this were happening to me, I'd log into the SBC Yahoo mailbox via
a web browse and move the first message in the Inbox to another folder (create
one if you don't have one handy), then try Outlook again to see if the problem
is the message in the Inbox.


I put a couple of first-que'd messages in a "test" folder. I get the same error.
Made no difference.

While you're there, you might want to check the
"spam" folder for accumulated messages.


I've been monitoring it. Normally I get 4-8 spam msgs per day. Since the
problem began, the spam folder shows nothing new. The most recent spam
date is Wed, 4/28/10. I figger something like 20-60 spam msgs failed
to make it to the spam folder.

Can you make anything of that? I'm pert near clueless.

Thx,
P

"Law Without Equity Is No Law At All. It Is A Form Of Jungle Rule."

  #15  
Old May 7th 10, 12:45 PM posted to microsoft.public.outlook
Brian Tillman [MVP-Outlook]
external usenet poster
 
Posts: 1,043
Default Cannot receive Email

"Puddin' Man" wrote in message
...

I put a couple of first-que'd messages in a "test" folder. I get the same
error.
Made no difference.


What I would do in this case is to move everything out of the server-side
Inbox and see if Outlook can complete a send/receive. If not, I'd try a new
mail profile. You say you're using Outlook 2000. If it's in Internet Mail
Only mode, that's a problem because it's not easy to create a new mail
profile. You have to mess with the registry. I always found it easier to
convert to Corporate/Workgroup mode because then the Mail applet in Control
Panel would allow me to create a new profile without using regedit..
HelpAbout will tell you wich you're using.

I've been monitoring it. Normally I get 4-8 spam msgs per day. Since the
problem began, the spam folder shows nothing new. The most recent spam
date is Wed, 4/28/10. I figger something like 20-60 spam msgs failed
to make it to the spam folder.


I just mentioned it because POP doesn't ever check that folder and if you use
a mail client, there's little reason to ever log into the server via web.
Server-side spam folders can get very full.
--
Brian Tillman [MVP-Outlook]

  #16  
Old May 10th 10, 11:38 PM posted to microsoft.public.outlook
Puddin' Man
external usenet poster
 
Posts: 22
Default Cannot receive Email

I finally got a competent ATT support-critter to elevate the problem
to Yahoo server support (yes, it actually exists) where a corrupted
mailbox was "fixed".

Much thanks for help with this.

P

On Fri, 7 May 2010 07:45:09 -0400, "Brian Tillman [MVP-Outlook]"
wrote:

I put a couple of first-que'd messages in a "test" folder. I get the same
error.
Made no difference.


What I would do in this case is to move everything out of the server-side
Inbox and see if Outlook can complete a send/receive. If not, I'd try a new
mail profile. You say you're using Outlook 2000. If it's in Internet Mail
Only mode, that's a problem because it's not easy to create a new mail
profile. You have to mess with the registry. I always found it easier to
convert to Corporate/Workgroup mode because then the Mail applet in Control
Panel would allow me to create a new profile without using regedit..
HelpAbout will tell you wich you're using.


"Law Without Equity Is No Law At All. It Is A Form Of Jungle Rule."

  #17  
Old May 11th 10, 01:13 PM posted to microsoft.public.outlook
Brian Tillman [MVP-Outlook]
external usenet poster
 
Posts: 1,043
Default Cannot receive Email

"Puddin' Man" wrote in message
...

I finally got a competent ATT support-critter to elevate the problem
to Yahoo server support (yes, it actually exists) where a corrupted
mailbox was "fixed".

Much thanks for help with this.


You're welcome. I glad you were able to find the problem.
--
Brian Tillman [MVP-Outlook]

 




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