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#11
April 22nd 08, 02:30 PM
posted to microsoft.public.outlook.fax
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Can't Fax to Contacts Unless An E-Mail Address Is Defined
"Russ Valentine [MVP-Outlook]" wrote in message
... Behavior cannot be replicated with supported software. .. .. Thanks for trying! 
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#12
April 25th 08, 07:09 PM
posted to microsoft.public.outlook.fax
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Can't Fax to Contacts Unless An E-Mail Address Is Defined
Just as a follow up...
With nothing to lose, I did a complete uninstall of hte XP fax drivers, and installed the Vista drivers. That seems to have taken care of the issue. All fax numbers appear as they should regardless of their e-mail status. Thanks again for your comments and suggestions. Ryan "Russ Valentine [MVP-Outlook]" wrote in message ... Behavior cannot be replicated with supported software. -- Russ Valentine [MVP-Outlook] "Ryan P" wrote in message ... "Russ Valentine [MVP-Outlook]" wrote in message ... Two more things to check, then: 1. Be sure you transfer these Contacts using Copy and Paste, not Import. 2. Make sure their fax addresses are resolved after you make the transfer. Thanks. I copied and pasted contacts per your suggestion, with the same results. I also created new cards in a new contact folder (in Outlook 2007) and had the same results. I had to put in a fake email address in order to print to fax. Thanks for your suggestions!
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#13
April 25th 08, 08:32 PM
posted to microsoft.public.outlook.fax
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Can't Fax to Contacts Unless An E-Mail Address Is Defined
I'm not following. I don't understand how you could have had both XP Fax
drivers and Vista Fax drivers on the same partition. -- Russ Valentine [MVP-Outlook] "Ryan P" wrote in message ... Just as a follow up... With nothing to lose, I did a complete uninstall of hte XP fax drivers, and installed the Vista drivers. That seems to have taken care of the issue. All fax numbers appear as they should regardless of their e-mail status. Thanks again for your comments and suggestions. Ryan "Russ Valentine [MVP-Outlook]" wrote in message ... Behavior cannot be replicated with supported software. -- Russ Valentine [MVP-Outlook] "Ryan P" wrote in message ... "Russ Valentine [MVP-Outlook]" wrote in message ... Two more things to check, then: 1. Be sure you transfer these Contacts using Copy and Paste, not Import. 2. Make sure their fax addresses are resolved after you make the transfer. Thanks. I copied and pasted contacts per your suggestion, with the same results. I also created new cards in a new contact folder (in Outlook 2007) and had the same results. I had to put in a fake email address in order to print to fax. Thanks for your suggestions!
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#14
April 25th 08, 09:55 PM
posted to microsoft.public.outlook.fax
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Can't Fax to Contacts Unless An E-Mail Address Is Defined
"Russ Valentine [MVP-Outlook]" wrote in message ... I'm not following. I don't understand how you could have had both XP Fax drivers and Vista Fax drivers on the same partition. .. .. I'm referring to the fax drivers from Canon, not from Microsoft. I downloaded the Vista drivers from Canon for the ir2020 and uninstalled the existing XP drivers. It may have been a unified driver package which contained driver updates for XP as well, but it wasn't described that way on the website. Problems with Outlook 2007 weren't even mentioned. The windows fax software itself wasn't touched unless Canon's drivers replaced something behind the scenes.
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#15
April 25th 08, 10:21 PM
posted to microsoft.public.outlook.fax
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Can't Fax to Contacts Unless An E-Mail Address Is Defined
Aha. That explains everything. Thanks for the follow up and for confirming
my suspicion. -- Russ Valentine [MVP-Outlook] "Ryan P" wrote in message ... "Russ Valentine [MVP-Outlook]" wrote in message ... I'm not following. I don't understand how you could have had both XP Fax drivers and Vista Fax drivers on the same partition. . . I'm referring to the fax drivers from Canon, not from Microsoft. I downloaded the Vista drivers from Canon for the ir2020 and uninstalled the existing XP drivers. It may have been a unified driver package which contained driver updates for XP as well, but it wasn't described that way on the website. Problems with Outlook 2007 weren't even mentioned. The windows fax software itself wasn't touched unless Canon's drivers replaced something behind the scenes.
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