I have been reading some of the posts that already exist in this group and am
now aware of some of the problems that can occur when compacting. Some of the
solutions are a bit over my head therefore anyone who is kind enough to
answer this please bare this in mind.

Recently I was prompted to "Compact" my emails / Folders in Outlook Express
6. Afterwards I experienced the following problems.

1) My sub folders all became main folders under the local folders.
2) Some folders are missing from the local folders list, however they do
appear to exist as .dbx files.
3) All of my recent emails in my "Sent Items" folder are missing.
4) My link to this discussion group (Outlook Express 6) has disappeared.

Can anyone explain why these problems have occurred and more importantly how
can I overcome them? I have used a "System Restore" to a point before I
compacted when everything was ok, but this did not help.

--
Regards
Pete

System Restore does not reclaim messages. This tells you how to get the
messages back, and the last section explains how to help avoid this in the
future.

The two most common reasons for what you describe is disruption of the
compacting process, (never touch anything until it's finished), or bloated
folders. More on that below.

Why does OE insist on compacting folders when I close it?:
http://www.insideoe.com/faqs/why.htm#compact

Why Mail Disappears:
http://www.insideoe.com/problems/bugs.htm#mailgone

About File Corruption:
http://www.microsoft.com/windows/IE/...orruption.mspx

Recovery tools:

If you are running XP/SP2, or SP3, and are fully patched, then you should
have a backup of your dbx files in the Recycle Bin, (or possibly the message
store), copied as bak files.

To restore a bak folder to the message store folder, first find the location
of the Message Store.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In WinXP, the .dbx files are by default marked as hidden. To view these
files in Explorer, you must enable Show Hidden Files and Folders under Start
| Control Panel | Folder Options | View.

Close OE and then in Windows Explorer, click on the dbx file for the
missing, or empty, folder and drag it to the Desktop. It can be deleted
later once you have successfully restored the bak file. Minimize the Message
Store.

Open OE and, if the folder is missing, create a folder with the *exact* same
name as the bak file you want to restore but without the .bak. Eg: If the
file is Saved.bak, the new folder should be named Saved. Open the new folder
and then close OE. If the folder is there, but just empty, continue on to
the next step.

First, check if there is a bak file already in the message store. If there
is, and you removed the dbx file, go ahead and rename it to dbx.

If it isn't already in the message store, open the Recycle bin and right
click on the bak file for the folder in question and click Restore. Open the
message store back up and change the file extension from .bak to .dbx. Close
the message store and open OE. The messages should now be back in the
folder.

If the messages are successfully restored, you can go ahead and delete the
old dbx file that you moved to the Desktop.

If you do not have bak copies of your dbx files in the Recycle Bin, then:

DBXpress run in Extract From Disk Mode is the best chance to recover
messages:
http://www.oehelp.com/DBXpress/Default.aspx

And see:
http://www.oehelp.com/OETips.aspx#4

A general warning to help avoid this in the futu

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for lose of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

And backup often.

Outlook Express Quick Backup (OEQB Freeware)
http://www.oehelp.com/OEBackup/Default.aspx
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Pete Harris" wrote in message
...
I have been reading some of the posts that already exist in this group and
am
now aware of some of the problems that can occur when compacting. Some of
the
solutions are a bit over my head therefore anyone who is kind enough to
answer this please bare this in mind.

Recently I was prompted to "Compact" my emails / Folders in Outlook
Express
6. Afterwards I experienced the following problems.

1) My sub folders all became main folders under the local folders.
2) Some folders are missing from the local folders list, however they do
appear to exist as .dbx files.
3) All of my recent emails in my "Sent Items" folder are missing.
4) My link to this discussion group (Outlook Express 6) has disappeared.

Can anyone explain why these problems have occurred and more importantly
how
can I overcome them? I have used a "System Restore" to a point before I
compacted when everything was ok, but this did not help.

--
Regards
Pete

System Restore does not reclaim messages. This tells you how to get the
messages back, and the last section explains how to help avoid this in the
future.

The two most common reasons for what you describe is disruption of the
compacting process, (never touch anything until it's finished), or bloated
folders. More on that below.

Why does OE insist on compacting folders when I close it?:
http://www.insideoe.com/faqs/why.htm#compact

Why Mail Disappears:
http://www.insideoe.com/problems/bugs.htm#mailgone

About File Corruption:
http://www.microsoft.com/windows/IE/...orruption.mspx

Recovery tools:

If you are running XP/SP2, or SP3, and are fully patched, then you should
have a backup of your dbx files in the Recycle Bin, (or possibly the message
store), copied as bak files.

To restore a bak folder to the message store folder, first find the location
of the Message Store.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In WinXP, the .dbx files are by default marked as hidden. To view these
files in Explorer, you must enable Show Hidden Files and Folders under Start
| Control Panel | Folder Options | View.

Close OE and then in Windows Explorer, click on the dbx file for the
missing, or empty, folder and drag it to the Desktop. It can be deleted
later once you have successfully restored the bak file. Minimize the Message
Store.

Open OE and, if the folder is missing, create a folder with the *exact* same
name as the bak file you want to restore but without the .bak. Eg: If the
file is Saved.bak, the new folder should be named Saved. Open the new folder
and then close OE. If the folder is there, but just empty, continue on to
the next step.

First, check if there is a bak file already in the message store. If there
is, and you removed the dbx file, go ahead and rename it to dbx.

If it isn't already in the message store, open the Recycle bin and right
click on the bak file for the folder in question and click Restore. Open the
message store back up and change the file extension from .bak to .dbx. Close
the message store and open OE. The messages should now be back in the
folder.

If the messages are successfully restored, you can go ahead and delete the
old dbx file that you moved to the Desktop.

If you do not have bak copies of your dbx files in the Recycle Bin, then:

DBXpress run in Extract From Disk Mode is the best chance to recover
messages:
http://www.oehelp.com/DBXpress/Default.aspx

And see:
http://www.oehelp.com/OETips.aspx#4

A general warning to help avoid this in the futu

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for lose of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

And backup often.

Outlook Express Quick Backup (OEQB Freeware)
http://www.oehelp.com/OEBackup/Default.aspx
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Pete Harris" wrote in message
...
I have been reading some of the posts that already exist in this group and
am
now aware of some of the problems that can occur when compacting. Some of
the
solutions are a bit over my head therefore anyone who is kind enough to
answer this please bare this in mind.

Recently I was prompted to "Compact" my emails / Folders in Outlook
Express
6. Afterwards I experienced the following problems.

1) My sub folders all became main folders under the local folders.
2) Some folders are missing from the local folders list, however they do
appear to exist as .dbx files.
3) All of my recent emails in my "Sent Items" folder are missing.
4) My link to this discussion group (Outlook Express 6) has disappeared.

Can anyone explain why these problems have occurred and more importantly
how
can I overcome them? I have used a "System Restore" to a point before I
compacted when everything was ok, but this did not help.

--
Regards
Pete

Why it happens:

http://insideoe.tomsterdam.com/probl...s.htm#mailgone
http://www.microsoft.com/windows/IE/...orruption.mspx

Recovering the missing data: http://www.oehelp.com/OETips.aspx (#2 and #4)
and http://support.microsoft.com/?kbid=918069 (see Notes section under
Resolution)
~~~~~~~~~~~~~~~~~~~
DBXpress (faster, more powerful, with even greater functionality than
DBXtract)
http://www.oehelp.com/DBXpress/Default.aspx
~~~~~~~~~~~~~~~~~~~~
Avoiding Such Corruption in Futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Frequently perform a manual compact of all OE folders while "working
offline". More at http://www.insideoe.com/files/maintain.htm

- Do not cancel Automatic Compacting, should it occur, and do not attempt to
close OE via Task Manager or shutdown your machine if Automatic Compacting
is taking place.

- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages) and provides no additional protection:

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tuto...ning/index.htm
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

Pete Harris wrote:
I have been reading some of the posts that already exist in this group and
am now aware of some of the problems that can occur when compacting. Some
of the solutions are a bit over my head therefore anyone who is kind
enough
to answer this please bare this in mind.

Recently I was prompted to "Compact" my emails / Folders in Outlook
Express
6. Afterwards I experienced the following problems.

1) My sub folders all became main folders under the local folders.
2) Some folders are missing from the local folders list, however they do
appear to exist as .dbx files.
3) All of my recent emails in my "Sent Items" folder are missing.
4) My link to this discussion group (Outlook Express 6) has disappeared.

Can anyone explain why these problems have occurred and more importantly
how
can I overcome them? I have used a "System Restore" to a point before I
compacted when everything was ok, but this did not help.

Why it happens:

http://insideoe.tomsterdam.com/probl...s.htm#mailgone
http://www.microsoft.com/windows/IE/...orruption.mspx

Recovering the missing data: http://www.oehelp.com/OETips.aspx (#2 and #4)
and http://support.microsoft.com/?kbid=918069 (see Notes section under
Resolution)
~~~~~~~~~~~~~~~~~~~
DBXpress (faster, more powerful, with even greater functionality than
DBXtract)
http://www.oehelp.com/DBXpress/Default.aspx
~~~~~~~~~~~~~~~~~~~~
Avoiding Such Corruption in Futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Frequently perform a manual compact of all OE folders while "working
offline". More at http://www.insideoe.com/files/maintain.htm

- Do not cancel Automatic Compacting, should it occur, and do not attempt to
close OE via Task Manager or shutdown your machine if Automatic Compacting
is taking place.

- Disable email scanning by your anti-virus application. It can cause
corruption (i.e., loss of messages) and provides no additional protection:

Why you don't need your anti-virus to scan your email
http://thundercloud.net/infoave/tuto...ning/index.htm
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

Pete Harris wrote:
I have been reading some of the posts that already exist in this group and
am now aware of some of the problems that can occur when compacting. Some
of the solutions are a bit over my head therefore anyone who is kind
enough
to answer this please bare this in mind.

Recently I was prompted to "Compact" my emails / Folders in Outlook
Express
6. Afterwards I experienced the following problems.

1) My sub folders all became main folders under the local folders.
2) Some folders are missing from the local folders list, however they do
appear to exist as .dbx files.
3) All of my recent emails in my "Sent Items" folder are missing.
4) My link to this discussion group (Outlook Express 6) has disappeared.

Can anyone explain why these problems have occurred and more importantly
how
can I overcome them? I have used a "System Restore" to a point before I
compacted when everything was ok, but this did not help.

Thanks Bruce managed to fet folders back, however interested in your comments
on a couple of points.

1) The .dbx files were not hidden in the message store and enabling and
disabling show hidden files made no difference!

2) Dragged .dbx to desktop, opened OE & created folder with *exact* name,
opened new folder & closed OE. No .bak in message store so restored from
recycle bin. Went back to message store tried to rename .bak to .dbx but
could not because anther .dbx file had appeared in the message store. Decided
to drag new .dbx to desktop and chose to overwrite original .dbx in desktop.
I can only assume that when new folder was created in OE this created a new
..dbx file in the message store. Have you heard of this happening beforeor did
I do something wrong in the process.
--
Regards
Pete


"Bruce Hagen" wrote:

System Restore does not reclaim messages. This tells you how to get the
messages back, and the last section explains how to help avoid this in the
future.

The two most common reasons for what you describe is disruption of the
compacting process, (never touch anything until it's finished), or bloated
folders. More on that below.

Why does OE insist on compacting folders when I close it?:
http://www.insideoe.com/faqs/why.htm#compact

Why Mail Disappears:
http://www.insideoe.com/problems/bugs.htm#mailgone

About File Corruption:
http://www.microsoft.com/windows/IE/...orruption.mspx

Recovery tools:

If you are running XP/SP2, or SP3, and are fully patched, then you should
have a backup of your dbx files in the Recycle Bin, (or possibly the message
store), copied as bak files.

To restore a bak folder to the message store folder, first find the location
of the Message Store.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In WinXP, the .dbx files are by default marked as hidden. To view these
files in Explorer, you must enable Show Hidden Files and Folders under Start
| Control Panel | Folder Options | View.

Close OE and then in Windows Explorer, click on the dbx file for the
missing, or empty, folder and drag it to the Desktop. It can be deleted
later once you have successfully restored the bak file. Minimize the Message
Store.

Open OE and, if the folder is missing, create a folder with the *exact* same
name as the bak file you want to restore but without the .bak. Eg: If the
file is Saved.bak, the new folder should be named Saved. Open the new folder
and then close OE. If the folder is there, but just empty, continue on to
the next step.

First, check if there is a bak file already in the message store. If there
is, and you removed the dbx file, go ahead and rename it to dbx.

If it isn't already in the message store, open the Recycle bin and right
click on the bak file for the folder in question and click Restore. Open the
message store back up and change the file extension from .bak to .dbx. Close
the message store and open OE. The messages should now be back in the
folder.

If the messages are successfully restored, you can go ahead and delete the
old dbx file that you moved to the Desktop.

If you do not have bak copies of your dbx files in the Recycle Bin, then:

DBXpress run in Extract From Disk Mode is the best chance to recover
messages:
http://www.oehelp.com/DBXpress/Default.aspx

And see:
http://www.oehelp.com/OETips.aspx#4

A general warning to help avoid this in the futu

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for lose of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

And backup often.

Outlook Express Quick Backup (OEQB Freeware)
http://www.oehelp.com/OEBackup/Default.aspx
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Pete Harris" wrote in message
...
I have been reading some of the posts that already exist in this group and
am
now aware of some of the problems that can occur when compacting. Some of
the
solutions are a bit over my head therefore anyone who is kind enough to
answer this please bare this in mind.

Recently I was prompted to "Compact" my emails / Folders in Outlook
Express
6. Afterwards I experienced the following problems.

1) My sub folders all became main folders under the local folders.
2) Some folders are missing from the local folders list, however they do
appear to exist as .dbx files.
3) All of my recent emails in my "Sent Items" folder are missing.
4) My link to this discussion group (Outlook Express 6) has disappeared.

Can anyone explain why these problems have occurred and more importantly
how
can I overcome them? I have used a "System Restore" to a point before I
compacted when everything was ok, but this did not help.

--
Regards
Pete

Thanks Bruce managed to fet folders back, however interested in your comments
on a couple of points.

1) The .dbx files were not hidden in the message store and enabling and
disabling show hidden files made no difference!

2) Dragged .dbx to desktop, opened OE & created folder with *exact* name,
opened new folder & closed OE. No .bak in message store so restored from
recycle bin. Went back to message store tried to rename .bak to .dbx but
could not because anther .dbx file had appeared in the message store. Decided
to drag new .dbx to desktop and chose to overwrite original .dbx in desktop.
I can only assume that when new folder was created in OE this created a new
..dbx file in the message store. Have you heard of this happening beforeor did
I do something wrong in the process.
--
Regards
Pete


"Bruce Hagen" wrote:

System Restore does not reclaim messages. This tells you how to get the
messages back, and the last section explains how to help avoid this in the
future.

The two most common reasons for what you describe is disruption of the
compacting process, (never touch anything until it's finished), or bloated
folders. More on that below.

Why does OE insist on compacting folders when I close it?:
http://www.insideoe.com/faqs/why.htm#compact

Why Mail Disappears:
http://www.insideoe.com/problems/bugs.htm#mailgone

About File Corruption:
http://www.microsoft.com/windows/IE/...orruption.mspx

Recovery tools:

If you are running XP/SP2, or SP3, and are fully patched, then you should
have a backup of your dbx files in the Recycle Bin, (or possibly the message
store), copied as bak files.

To restore a bak folder to the message store folder, first find the location
of the Message Store.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In WinXP, the .dbx files are by default marked as hidden. To view these
files in Explorer, you must enable Show Hidden Files and Folders under Start
| Control Panel | Folder Options | View.

Close OE and then in Windows Explorer, click on the dbx file for the
missing, or empty, folder and drag it to the Desktop. It can be deleted
later once you have successfully restored the bak file. Minimize the Message
Store.

Open OE and, if the folder is missing, create a folder with the *exact* same
name as the bak file you want to restore but without the .bak. Eg: If the
file is Saved.bak, the new folder should be named Saved. Open the new folder
and then close OE. If the folder is there, but just empty, continue on to
the next step.

First, check if there is a bak file already in the message store. If there
is, and you removed the dbx file, go ahead and rename it to dbx.

If it isn't already in the message store, open the Recycle bin and right
click on the bak file for the folder in question and click Restore. Open the
message store back up and change the file extension from .bak to .dbx. Close
the message store and open OE. The messages should now be back in the
folder.

If the messages are successfully restored, you can go ahead and delete the
old dbx file that you moved to the Desktop.

If you do not have bak copies of your dbx files in the Recycle Bin, then:

DBXpress run in Extract From Disk Mode is the best chance to recover
messages:
http://www.oehelp.com/DBXpress/Default.aspx

And see:
http://www.oehelp.com/OETips.aspx#4

A general warning to help avoid this in the futu

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for lose of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

And backup often.

Outlook Express Quick Backup (OEQB Freeware)
http://www.oehelp.com/OEBackup/Default.aspx
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Pete Harris" wrote in message
...
I have been reading some of the posts that already exist in this group and
am
now aware of some of the problems that can occur when compacting. Some of
the
solutions are a bit over my head therefore anyone who is kind enough to
answer this please bare this in mind.

Recently I was prompted to "Compact" my emails / Folders in Outlook
Express
6. Afterwards I experienced the following problems.

1) My sub folders all became main folders under the local folders.
2) Some folders are missing from the local folders list, however they do
appear to exist as .dbx files.
3) All of my recent emails in my "Sent Items" folder are missing.
4) My link to this discussion group (Outlook Express 6) has disappeared.

Can anyone explain why these problems have occurred and more importantly
how
can I overcome them? I have used a "System Restore" to a point before I
compacted when everything was ok, but this did not help.

--
Regards
Pete

1: Did you ever move the message store from its original default location?
That would explain why it wasn't hidden.

2: Any default OE folder, (Inbox, Sent Items, etc.) that was removed from
the message store will be regenerated when you open OE. The correct steps
would be to close OE. Then restore the bak file. Open the message store and
drag out the old dbx file at that time and then rename the bak file. But you
got there in the end.

As long as you have all your messages back, you can go ahead and delete the
dbx files you dragged out of the store.

Please adhere to the warnings I posted and even if this happens again, which
is much less likely, you have the backup from OEQB. I always backup prior to
compacting.

"Pete Harris" wrote in message
...
Thanks Bruce managed to fet folders back, however interested in your
comments
on a couple of points.

1) The .dbx files were not hidden in the message store and enabling and
disabling show hidden files made no difference!

2) Dragged .dbx to desktop, opened OE & created folder with *exact* name,
opened new folder & closed OE. No .bak in message store so restored from
recycle bin. Went back to message store tried to rename .bak to .dbx but
could not because anther .dbx file had appeared in the message store.
Decided
to drag new .dbx to desktop and chose to overwrite original .dbx in
desktop.
I can only assume that when new folder was created in OE this created a
new
.dbx file in the message store. Have you heard of this happening beforeor
did
I do something wrong in the process.
--
Regards
Pete


"Bruce Hagen" wrote:

System Restore does not reclaim messages. This tells you how to get the
messages back, and the last section explains how to help avoid this in
the
future.

The two most common reasons for what you describe is disruption of the
compacting process, (never touch anything until it's finished), or
bloated
folders. More on that below.

Why does OE insist on compacting folders when I close it?:
http://www.insideoe.com/faqs/why.htm#compact

Why Mail Disappears:
http://www.insideoe.com/problems/bugs.htm#mailgone

About File Corruption:
http://www.microsoft.com/windows/IE/...orruption.mspx

Recovery tools:

If you are running XP/SP2, or SP3, and are fully patched, then you should
have a backup of your dbx files in the Recycle Bin, (or possibly the
message
store), copied as bak files.

To restore a bak folder to the message store folder, first find the
location
of the Message Store.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In WinXP, the .dbx files are by default marked as hidden. To view these
files in Explorer, you must enable Show Hidden Files and Folders under
Start
| Control Panel | Folder Options | View.

Close OE and then in Windows Explorer, click on the dbx file for the
missing, or empty, folder and drag it to the Desktop. It can be deleted
later once you have successfully restored the bak file. Minimize the
Message
Store.

Open OE and, if the folder is missing, create a folder with the *exact*
same
name as the bak file you want to restore but without the .bak. Eg: If the
file is Saved.bak, the new folder should be named Saved. Open the new
folder
and then close OE. If the folder is there, but just empty, continue on to
the next step.

First, check if there is a bak file already in the message store. If
there
is, and you removed the dbx file, go ahead and rename it to dbx.

If it isn't already in the message store, open the Recycle bin and right
click on the bak file for the folder in question and click Restore. Open
the
message store back up and change the file extension from .bak to .dbx.
Close
the message store and open OE. The messages should now be back in the
folder.

If the messages are successfully restored, you can go ahead and delete
the
old dbx file that you moved to the Desktop.

If you do not have bak copies of your dbx files in the Recycle Bin, then:

DBXpress run in Extract From Disk Mode is the best chance to recover
messages:
http://www.oehelp.com/DBXpress/Default.aspx

And see:
http://www.oehelp.com/OETips.aspx#4

A general warning to help avoid this in the futu

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user
created
folders under 100MB, and Default folders as empty as is feasible.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for lose of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

And backup often.

Outlook Express Quick Backup (OEQB Freeware)
http://www.oehelp.com/OEBackup/Default.aspx
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Pete Harris" wrote in message
...
I have been reading some of the posts that already exist in this group
and
am
now aware of some of the problems that can occur when compacting. Some
of
the
solutions are a bit over my head therefore anyone who is kind enough to
answer this please bare this in mind.

Recently I was prompted to "Compact" my emails / Folders in Outlook
Express
6. Afterwards I experienced the following problems.

1) My sub folders all became main folders under the local folders.
2) Some folders are missing from the local folders list, however they
do
appear to exist as .dbx files.
3) All of my recent emails in my "Sent Items" folder are missing.
4) My link to this discussion group (Outlook Express 6) has
disappeared.

Can anyone explain why these problems have occurred and more
importantly
how
can I overcome them? I have used a "System Restore" to a point before
I
compacted when everything was ok, but this did not help.

--
Regards
Pete

1: Did you ever move the message store from its original default location?
That would explain why it wasn't hidden.

2: Any default OE folder, (Inbox, Sent Items, etc.) that was removed from
the message store will be regenerated when you open OE. The correct steps
would be to close OE. Then restore the bak file. Open the message store and
drag out the old dbx file at that time and then rename the bak file. But you
got there in the end.

As long as you have all your messages back, you can go ahead and delete the
dbx files you dragged out of the store.

Please adhere to the warnings I posted and even if this happens again, which
is much less likely, you have the backup from OEQB. I always backup prior to
compacting.

"Pete Harris" wrote in message
...
Thanks Bruce managed to fet folders back, however interested in your
comments
on a couple of points.

1) The .dbx files were not hidden in the message store and enabling and
disabling show hidden files made no difference!

2) Dragged .dbx to desktop, opened OE & created folder with *exact* name,
opened new folder & closed OE. No .bak in message store so restored from
recycle bin. Went back to message store tried to rename .bak to .dbx but
could not because anther .dbx file had appeared in the message store.
Decided
to drag new .dbx to desktop and chose to overwrite original .dbx in
desktop.
I can only assume that when new folder was created in OE this created a
new
.dbx file in the message store. Have you heard of this happening beforeor
did
I do something wrong in the process.
--
Regards
Pete


"Bruce Hagen" wrote:

System Restore does not reclaim messages. This tells you how to get the
messages back, and the last section explains how to help avoid this in
the
future.

The two most common reasons for what you describe is disruption of the
compacting process, (never touch anything until it's finished), or
bloated
folders. More on that below.

Why does OE insist on compacting folders when I close it?:
http://www.insideoe.com/faqs/why.htm#compact

Why Mail Disappears:
http://www.insideoe.com/problems/bugs.htm#mailgone

About File Corruption:
http://www.microsoft.com/windows/IE/...orruption.mspx

Recovery tools:

If you are running XP/SP2, or SP3, and are fully patched, then you should
have a backup of your dbx files in the Recycle Bin, (or possibly the
message
store), copied as bak files.

To restore a bak folder to the message store folder, first find the
location
of the Message Store.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In WinXP, the .dbx files are by default marked as hidden. To view these
files in Explorer, you must enable Show Hidden Files and Folders under
Start
| Control Panel | Folder Options | View.

Close OE and then in Windows Explorer, click on the dbx file for the
missing, or empty, folder and drag it to the Desktop. It can be deleted
later once you have successfully restored the bak file. Minimize the
Message
Store.

Open OE and, if the folder is missing, create a folder with the *exact*
same
name as the bak file you want to restore but without the .bak. Eg: If the
file is Saved.bak, the new folder should be named Saved. Open the new
folder
and then close OE. If the folder is there, but just empty, continue on to
the next step.

First, check if there is a bak file already in the message store. If
there
is, and you removed the dbx file, go ahead and rename it to dbx.

If it isn't already in the message store, open the Recycle bin and right
click on the bak file for the folder in question and click Restore. Open
the
message store back up and change the file extension from .bak to .dbx.
Close
the message store and open OE. The messages should now be back in the
folder.

If the messages are successfully restored, you can go ahead and delete
the
old dbx file that you moved to the Desktop.

If you do not have bak copies of your dbx files in the Recycle Bin, then:

DBXpress run in Extract From Disk Mode is the best chance to recover
messages:
http://www.oehelp.com/DBXpress/Default.aspx

And see:
http://www.oehelp.com/OETips.aspx#4

A general warning to help avoid this in the futu

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user
created
folders under 100MB, and Default folders as empty as is feasible.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for lose of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

And backup often.

Outlook Express Quick Backup (OEQB Freeware)
http://www.oehelp.com/OEBackup/Default.aspx
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Pete Harris" wrote in message
...
I have been reading some of the posts that already exist in this group
and
am
now aware of some of the problems that can occur when compacting. Some
of
the
solutions are a bit over my head therefore anyone who is kind enough to
answer this please bare this in mind.

Recently I was prompted to "Compact" my emails / Folders in Outlook
Express
6. Afterwards I experienced the following problems.

1) My sub folders all became main folders under the local folders.
2) Some folders are missing from the local folders list, however they
do
appear to exist as .dbx files.
3) All of my recent emails in my "Sent Items" folder are missing.
4) My link to this discussion group (Outlook Express 6) has
disappeared.

Can anyone explain why these problems have occurred and more
importantly
how
can I overcome them? I have used a "System Restore" to a point before
I
compacted when everything was ok, but this did not help.

--
Regards
Pete

Hi Bruce

Don't recall ever moving the message store. here is the current location

--C:\Documents and Settings\Peter\Local Settings\Application
Data\Identities\{97EFEA23-3740-45BE-A71B-9B1E523BF17B}\Microsoft\Outlook
Express

Would this be the original?

Regards
Pete


"Bruce Hagen" wrote:

1: Did you ever move the message store from its original default location?
That would explain why it wasn't hidden.

2: Any default OE folder, (Inbox, Sent Items, etc.) that was removed from
the message store will be regenerated when you open OE. The correct steps
would be to close OE. Then restore the bak file. Open the message store and
drag out the old dbx file at that time and then rename the bak file. But you
got there in the end.

As long as you have all your messages back, you can go ahead and delete the
dbx files you dragged out of the store.

Please adhere to the warnings I posted and even if this happens again, which
is much less likely, you have the backup from OEQB. I always backup prior to
compacting.

"Pete Harris" wrote in message
...
Thanks Bruce managed to fet folders back, however interested in your
comments
on a couple of points.

1) The .dbx files were not hidden in the message store and enabling and
disabling show hidden files made no difference!

2) Dragged .dbx to desktop, opened OE & created folder with *exact* name,
opened new folder & closed OE. No .bak in message store so restored from
recycle bin. Went back to message store tried to rename .bak to .dbx but
could not because anther .dbx file had appeared in the message store.
Decided
to drag new .dbx to desktop and chose to overwrite original .dbx in
desktop.
I can only assume that when new folder was created in OE this created a
new
.dbx file in the message store. Have you heard of this happening beforeor
did
I do something wrong in the process.
--
Regards
Pete


"Bruce Hagen" wrote:

System Restore does not reclaim messages. This tells you how to get the
messages back, and the last section explains how to help avoid this in
the
future.

The two most common reasons for what you describe is disruption of the
compacting process, (never touch anything until it's finished), or
bloated
folders. More on that below.

Why does OE insist on compacting folders when I close it?:
http://www.insideoe.com/faqs/why.htm#compact

Why Mail Disappears:
http://www.insideoe.com/problems/bugs.htm#mailgone

About File Corruption:
http://www.microsoft.com/windows/IE/...orruption.mspx

Recovery tools:

If you are running XP/SP2, or SP3, and are fully patched, then you should
have a backup of your dbx files in the Recycle Bin, (or possibly the
message
store), copied as bak files.

To restore a bak folder to the message store folder, first find the
location
of the Message Store.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In WinXP, the .dbx files are by default marked as hidden. To view these
files in Explorer, you must enable Show Hidden Files and Folders under
Start
| Control Panel | Folder Options | View.

Close OE and then in Windows Explorer, click on the dbx file for the
missing, or empty, folder and drag it to the Desktop. It can be deleted
later once you have successfully restored the bak file. Minimize the
Message
Store.

Open OE and, if the folder is missing, create a folder with the *exact*
same
name as the bak file you want to restore but without the .bak. Eg: If the
file is Saved.bak, the new folder should be named Saved. Open the new
folder
and then close OE. If the folder is there, but just empty, continue on to
the next step.

First, check if there is a bak file already in the message store. If
there
is, and you removed the dbx file, go ahead and rename it to dbx.

If it isn't already in the message store, open the Recycle bin and right
click on the bak file for the folder in question and click Restore. Open
the
message store back up and change the file extension from .bak to .dbx.
Close
the message store and open OE. The messages should now be back in the
folder.

If the messages are successfully restored, you can go ahead and delete
the
old dbx file that you moved to the Desktop.

If you do not have bak copies of your dbx files in the Recycle Bin, then:

DBXpress run in Extract From Disk Mode is the best chance to recover
messages:
http://www.oehelp.com/DBXpress/Default.aspx

And see:
http://www.oehelp.com/OETips.aspx#4

A general warning to help avoid this in the futu

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user
created
folders under 100MB, and Default folders as empty as is feasible.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for lose of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

And backup often.

Outlook Express Quick Backup (OEQB Freeware)
http://www.oehelp.com/OEBackup/Default.aspx
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Pete Harris" wrote in message
...
I have been reading some of the posts that already exist in this group
and
am
now aware of some of the problems that can occur when compacting. Some
of
the
solutions are a bit over my head therefore anyone who is kind enough to
answer this please bare this in mind.

Recently I was prompted to "Compact" my emails / Folders in Outlook
Express
6. Afterwards I experienced the following problems.

1) My sub folders all became main folders under the local folders.
2) Some folders are missing from the local folders list, however they
do
appear to exist as .dbx files.
3) All of my recent emails in my "Sent Items" folder are missing.
4) My link to this discussion group (Outlook Express 6) has
disappeared.

Can anyone explain why these problems have occurred and more
importantly
how
can I overcome them? I have used a "System Restore" to a point before
I
compacted when everything was ok, but this did not help.

--
Regards
Pete