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Problem Sending and Receiving Mail



 
 
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  #1  
Old January 19th 09, 08:51 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
wheezer63
external usenet poster
 
Posts: 3
Default Problem Sending and Receiving Mail

When I start Outlook Express I can usually receive my email once and then I
get the following error message:

The connection to the server has failed. Account: 'mail.****.net', Server:
'mail.****.net', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E

If I reboot the computer I can usually receive mail once and the same
problem occurs. Any help would be greatly appreciated!!!
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  #2  
Old January 19th 09, 09:33 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Robert Aldwinckle
external usenet poster
 
Posts: 472
Default Problem Sending and Receiving Mail


"wheezer63" wrote in message ...
When I start Outlook Express I can usually receive my email once and then I
get the following error message:

The connection to the server has failed. Account: 'mail.****.net', Server:
'mail.****.net', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E

If I reboot the computer I can usually receive mail once and the same
problem occurs. Any help would be greatly appreciated!!!



OE may not be compatible with your server.
Ask the operator.

E.g. what you are seeing could be as a result of OE not issuing
a QUIT command and then later coming back assuming that the
first connection was terminated. If there was no QUIT the server
side might be holding on to the existing session longer than normal
(e.g. not timing it out before you retry.) Then if the server also
has a rule that the maximum number of connections per account
is 1 this error could just be its way of expressing that fact. Etc.


Good luck

Robert Aldwinckle
---


  #3  
Old January 19th 09, 09:59 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
wheezer63
external usenet poster
 
Posts: 3
Default Problem Sending and Receiving Mail

I have used the same ISP and high speed internet for years and not made any
changes to my computer. This problem just recently started occuring.

"Robert Aldwinckle" wrote:


"wheezer63" wrote in message ...
When I start Outlook Express I can usually receive my email once and then I
get the following error message:

The connection to the server has failed. Account: 'mail.****.net', Server:
'mail.****.net', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E

If I reboot the computer I can usually receive mail once and the same
problem occurs. Any help would be greatly appreciated!!!



OE may not be compatible with your server.
Ask the operator.

E.g. what you are seeing could be as a result of OE not issuing
a QUIT command and then later coming back assuming that the
first connection was terminated. If there was no QUIT the server
side might be holding on to the existing session longer than normal
(e.g. not timing it out before you retry.) Then if the server also
has a rule that the maximum number of connections per account
is 1 this error could just be its way of expressing that fact. Etc.


Good luck

Robert Aldwinckle
---



  #4  
Old January 19th 09, 10:02 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
wheezer63
external usenet poster
 
Posts: 3
Default Problem Sending and Receiving Mail


I have had the same ISP for my high speed internet for years and have made
no changes to my computer. This proble just recently started occurring.
"wheezer63" wrote:

When I start Outlook Express I can usually receive my email once and then I
get the following error message:

The connection to the server has failed. Account: 'mail.****.net', Server:
'mail.****.net', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E

If I reboot the computer I can usually receive mail once and the same
problem occurs. Any help would be greatly appreciated!!!

  #5  
Old January 19th 09, 10:11 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default Problem Sending and Receiving Mail

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs, slows down sending and receiving, and
causes a multitude of problems such as time-outs, account setting changes
and has even been responsible for lose of messages. Your up-to-date A/V
program will continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

Note that for some AV programs, it may be necessary to uninstall the program
and reinstall in Custom Mode and uncheck e-mail scanning when the option
arises.

How to troubleshoot error messages that you receive when try to send and
receive e-mail in Outlook and in Outlook Express:
http://support.microsoft.com/default...14&Product=oex
--

Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"wheezer63" wrote in message
...
When I start Outlook Express I can usually receive my email once and then
I
get the following error message:

The connection to the server has failed. Account: 'mail.****.net', Server:
'mail.****.net', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E

If I reboot the computer I can usually receive mail once and the same
problem occurs. Any help would be greatly appreciated!!!


  #6  
Old January 19th 09, 10:31 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
VanguardLH[_2_]
external usenet poster
 
Posts: 1,313
Default Problem Sending and Receiving Mail

wheezer63 wrote:

When I start Outlook Express I can usually receive my email once and then I
get the following error message:

The connection to the server has failed. Account: 'mail.****.net', Server:
'mail.****.net', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E

If I reboot the computer I can usually receive mail once and the same
problem occurs. Any help would be greatly appreciated!!!


Try disabling the e-mail scan feature in your anti-virus software. Some
anti-virus programs inspect the e-mail traffic on-the-fly so as the
e-mail client is sending the e-mail then it gets only delayed a bit
before the anti-virus' proxy sends it onto the SMTP mail host. This
delay can cause timeouts in either direction for e-mail (inbound or
outbound), and this delay will generate e-mail problems. Some
anti-virus software still passes the e-mail traffic through its
transparent proxy even when e-mail scanning is disabled, and their proxy
could still be causing a problem. In that case, you have to uninstall
and do a *custom* install where you do NOT include their e-mail scanner
component. If their proxy goes dead, unresponsive, or causes excessive
delay, you can continue to have problems with e-mail even with e-mail
scanning disabled. Grisoft's and CA's anti-virus products are like
this. Some anti-virus software actually looks like an SMTP mail host to
your e-mail client; that is, their e-mail scanner actually accepts your
e-mail from your client, goes inspecting the content of that e-mail, and
then it acts like the e-mail client to pass it onto the real SMTP mail
host. The idea is for the anti-virus proxy to look like the client to
eliminate the problems with timeouts due to delayed delivery of e-mail
traffic. McAfee is like this. However, as I recall, you don't need to
uninstall and do a custom install to get McAfee's e-mail scanner out of
the way.

If you have any other software that interrogates your e-mail traffic,
like anti-malware software, then disable them from inspecting your
e-mail traffic. You leave enabled their on-access scanner to detect a
pest when a file gets created, like when you attempt to save an
attachment in an e-mail.
  #7  
Old January 20th 09, 09:22 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Robert Aldwinckle
external usenet poster
 
Posts: 472
Default Problem Sending and Receiving Mail


"wheezer63" wrote in message ...
I have used the same ISP and high speed internet for years and not made any
changes to my computer. This problem just recently started occuring.



All the more reason to ask the operators then.
*They* might have done something. If nobody tells them
they won't know they have to look for a reason for it
and undo whatever it is that changed. (E.g. a new version
of their software which reinstalled old undesirable default settings
or new unusable ones. Etc.

BTW since you are excluding the information about what the
actual server that you do use is, you also exclude any help
that other users of the same server may be able to give you.


Good luck

Robert
---



"Robert Aldwinckle" wrote:


"wheezer63" wrote in message ...
When I start Outlook Express I can usually receive my email once and then I
get the following error message:

The connection to the server has failed. Account: 'mail.****.net', Server:
'mail.****.net', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error:
10061, Error Number: 0x800CCC0E

If I reboot the computer I can usually receive mail once and the same
problem occurs. Any help would be greatly appreciated!!!



OE may not be compatible with your server.
Ask the operator.

E.g. what you are seeing could be as a result of OE not issuing
a QUIT command and then later coming back assuming that the
first connection was terminated. If there was no QUIT the server
side might be holding on to the existing session longer than normal
(e.g. not timing it out before you retry.) Then if the server also
has a rule that the maximum number of connections per account
is 1 this error could just be its way of expressing that fact. Etc.


Good luck

Robert Aldwinckle
---





 




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