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Why Messages go to my Spam folder



 
 
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  #1  
Old March 9th 06, 08:07 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
TMacK
external usenet poster
 
Posts: 4
Default Why Messages go to my Spam folder

This might be something I should be asking the Symantec people,but so far
haven't found a news group there.So...All e-mails from my daughter,she is in
my address book,just regular ol messages,go directly into my Norton Anit
Spam folder! BTW I check it as "this is not spam" ,but the next one ends up
there too.
She uses G-mail and am wondering if this has anything to do with it,but otoh
this doesn't happen to other people she e-mails.
Thanx
TMacK
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  #2  
Old March 9th 06, 08:14 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Ted Zieglar
external usenet poster
 
Posts: 98
Default Why Messages go to my Spam folder

"Contact a Symantec Support Representative"
http://www.symantec.com/techsupp/hom...5/contact.html

--
Ted Zieglar
"A fool and his data are soon parted."

"TMacK" wrote in message
...
This might be something I should be asking the Symantec people,but so far
haven't found a news group there.So...All e-mails from my daughter,she is

in
my address book,just regular ol messages,go directly into my Norton Anit
Spam folder! BTW I check it as "this is not spam" ,but the next one ends

up
there too.
She uses G-mail and am wondering if this has anything to do with it,but

otoh
this doesn't happen to other people she e-mails.
Thanx
TMacK


  #3  
Old March 9th 06, 08:17 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear
external usenet poster
 
Posts: 3,031
Default Why Messages go to my Spam folder

Symantec Service & Support - http://www.symantec.com/techsupp/index.html
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

TMacK wrote:
This might be something I should be asking the Symantec people,but so far
haven't found a news group there.So...All e-mails from my daughter,she is
in my address book,just regular ol messages,go directly into my Norton
Anit Spam folder! BTW I check it as "this is not spam" ,but the next one
ends up there too.
She uses G-mail and am wondering if this has anything to do with it,but
otoh this doesn't happen to other people she e-mails.
Thanx
TMacK

  #4  
Old March 9th 06, 11:32 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
TMacK
external usenet poster
 
Posts: 4
Default Why Messages go to my Spam folder

Thanx for all the links guys.I find these people hard to get in touch
with...unless you pay $.
TMacK

"Ted Zieglar" wrote:

"Contact a Symantec Support Representative"
http://www.symantec.com/techsupp/hom...5/contact.html

--
Ted Zieglar
"A fool and his data are soon parted."

"TMacK" wrote in message
...
This might be something I should be asking the Symantec people,but so far
haven't found a news group there.So...All e-mails from my daughter,she is

in
my address book,just regular ol messages,go directly into my Norton Anit
Spam folder! BTW I check it as "this is not spam" ,but the next one ends

up
there too.
She uses G-mail and am wondering if this has anything to do with it,but

otoh
this doesn't happen to other people she e-mails.
Thanx
TMacK



  #5  
Old March 10th 06, 05:26 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
N. Miller
external usenet poster
 
Posts: 908
Default Why Messages go to my Spam folder

On Thu, 9 Mar 2006 12:07:31 -0800, TMacK wrote:

This might be something I should be asking the Symantec people...


Yes.

...but so far haven't found a news group there.


Symantec is losing users. I have quit using Symantec products as of System
Works 2003. I will no longer buy anything published by Symantec. Which is
unfortunate because peer users, such as I, who actually could have helped
you are not going to be there.

So...All e-mails from my daughter,she is in my address book,just regular ol
messages,go directly into my Norton Anit Spam folder! BTW I check it as
"this is not spam" ,but the next one ends up there too.
She uses G-mail and am wondering if this has anything to do with it,but otoh
this doesn't happen to other people she e-mails.


Most likely because a number of GMail servers have been listed by the
SpamCop Blocking List (SCBL) from time to time. Symantec probably scores
email from GMail on that basis. You should spend a little time with the NAS
Help files; see if they don't tell you how to manually override such
listings.

Unfortunately, Symantec has better marketers than programmers, so they can
con people into buying a product which, in many ways, is inferior to a
handful of free software which does much the same thing.

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum
  #6  
Old March 10th 06, 03:48 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
TMacK
external usenet poster
 
Posts: 4
Default Why Messages go to my Spam folder

Thanx for that Norm..you wanna bet that when my service contract comes due
with Symantec,I'll be looking elsewhere! After every update I have to
reconfigure my firewall...its just BS!
I have spent a fair bit of time in the NAS help centre and the funny thing
is it all comes down to the "allowed list",which this G-mail address is
actually in! Go figure.Have E-mailed them about this.
Thanx for listening and for your input.
TMacK

"N. Miller" wrote:

On Thu, 9 Mar 2006 12:07:31 -0800, TMacK wrote:

This might be something I should be asking the Symantec people...


Yes.

...but so far haven't found a news group there.


Symantec is losing users. I have quit using Symantec products as of System
Works 2003. I will no longer buy anything published by Symantec. Which is
unfortunate because peer users, such as I, who actually could have helped
you are not going to be there.

So...All e-mails from my daughter,she is in my address book,just regular ol
messages,go directly into my Norton Anit Spam folder! BTW I check it as
"this is not spam" ,but the next one ends up there too.
She uses G-mail and am wondering if this has anything to do with it,but otoh
this doesn't happen to other people she e-mails.


Most likely because a number of GMail servers have been listed by the
SpamCop Blocking List (SCBL) from time to time. Symantec probably scores
email from GMail on that basis. You should spend a little time with the NAS
Help files; see if they don't tell you how to manually override such
listings.

Unfortunately, Symantec has better marketers than programmers, so they can
con people into buying a product which, in many ways, is inferior to a
handful of free software which does much the same thing.

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

  #7  
Old March 11th 06, 08:22 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Frank Saunders, MS-MVP OE
external usenet poster
 
Posts: 521
Default Why Messages go to my Spam folder

"TMacK" wrote in message

Thanx for that Norm..you wanna bet that when my service contract
comes due with Symantec,I'll be looking elsewhere! After every update
I have to reconfigure my firewall...its just BS!
I have spent a fair bit of time in the NAS help centre and the funny
thing is it all comes down to the "allowed list",which this G-mail
address is actually in! Go figure.Have E-mailed them about this.
Thanx for listening and for your input.


If you were a paying client of mine, I would remove anything from Symantec
or McAfee or you wouldn't be my client anymore.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/



  #8  
Old March 14th 06, 05:19 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
TMacK
external usenet poster
 
Posts: 4
Default Why Messages go to my Spam folder

So Frank,what would you recommend for your choice of a good security program?
Is the MS ample?
TMacK

"Frank Saunders, MS-MVP OE" wrote:

"TMacK" wrote in message

Thanx for that Norm..you wanna bet that when my service contract
comes due with Symantec,I'll be looking elsewhere! After every update
I have to reconfigure my firewall...its just BS!
I have spent a fair bit of time in the NAS help centre and the funny
thing is it all comes down to the "allowed list",which this G-mail
address is actually in! Go figure.Have E-mailed them about this.
Thanx for listening and for your input.


If you were a paying client of mine, I would remove anything from Symantec
or McAfee or you wouldn't be my client anymore.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/




  #9  
Old March 14th 06, 07:32 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Frank Saunders, MS-MVP OE
external usenet poster
 
Posts: 521
Default Why Messages go to my Spam folder

"TMacK" wrote in message

So Frank,what would you recommend for your choice of a good security
program? Is the MS ample?
TMacK

If you were a paying client of mine, I would remove anything from
Symantec or McAfee or you wouldn't be my client anymore.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/


Windows XP SP2 firewall
AVG anti-virus (free at www.grisoft.com)
Ad-Aware (www.lavasoft.com)
Spybot S & D

--
Frank Saunders, MS-MVP OE/WM
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/



 




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