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#1
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Sending email crashes muy computer
I have a baffling problem. I have A Dell Dimension, 1meg Ram , 2 HD ( one
500mb/one 300mb) and use Bitdefender 9 pro security suite. As my email I use OE 6. It's been months ago that on and off my computer crashes when I send an email, particularly when I'm sending or forwarding something with an attachment. Most of the time it only FREEZES and I have to reboot but other times I get the following blue screens: DRIVER_IRQL_NOT_LESS_OR_EQUAL or BUGCODE_USB_DRIVER Now what's puzzling is that if I TURN OFF virus scanning for OUTGOING mails, my computer crashes ALL THE TIME. If I turn it on it happens intermittently as I explained and if I close altogether my antivirus the problem DOES NOT HAPPEN. At first I thought it may be the security suite program, but it also happened with Norton and it took me weeks before a realized what was happening and in the mean time I nagged Dell considering that it was a hardware problem. I looked into system manager and there are no conflicts and also I've scanned for virus, Trojans and malware thoroughly. In other words my computer is clean. Sincerely I don't know what to do and would appreciate advice. I'd appreciate your advice. Arturo |
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#2
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Sending email crashes muy computer
msnews.microsoft.com wrote:
I have a baffling problem. I have A Dell Dimension, 1meg Ram , 2 HD ( one 500mb/one 300mb) and use Bitdefender 9 pro security suite. As my email I use OE 6. It's been months ago that on and off my computer crashes when I send an email, particularly when I'm sending or forwarding something with an attachment. Most of the time it only FREEZES and I have to reboot but other times I get the following blue screens: DRIVER_IRQL_NOT_LESS_OR_EQUAL or BUGCODE_USB_DRIVER Now what's puzzling is that if I TURN OFF virus scanning for OUTGOING mails, my computer crashes ALL THE TIME. If I turn it on it happens intermittently as I explained and if I close altogether my antivirus the problem DOES NOT HAPPEN. At first I thought it may be the security suite program, but it also happened with Norton and it took me weeks before a realized what was happening and in the mean time I nagged Dell considering that it was a hardware problem. I looked into system manager and there are no conflicts and also I've scanned for virus, Trojans and malware thoroughly. In other words my computer is clean. Sincerely I don't know what to do and would appreciate advice. I'd appreciate your advice. Arturo Do you have your anti virus checking your email? If so, disable it as it offers no additional protection and can cause problems like this. If you don't have your AV checking your emails, create a new identity with OE, import your accounts, settings, messages to the new identity and see if the problem goes away. If it does, eliminate the old identity which has become corrupt. Alias -- Use the "Reply to Sender" feature of your news reader program to email me. Utiliza "Responder al Remitente" para enviarme un mail. |
#3
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Sending email crashes muy computer
Asked/Answered in OE General newsgroup. If you must make identical posts to
multiple newsgroups, please cross-post one (1) message to all of them. Thank you. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org msnews.microsoft.com wrote: I have a baffling problem. I have A Dell Dimension, 1meg Ram , 2 HD ( one 500mb/one 300mb) and use Bitdefender 9 pro security suite. As my email I use OE 6. It's been months ago that on and off my computer crashes when I send an email, particularly when I'm sending or forwarding something with an attachment. Most of the time it only FREEZES and I have to reboot but other times I get the following blue screens: DRIVER_IRQL_NOT_LESS_OR_EQUAL or BUGCODE_USB_DRIVER Now what's puzzling is that if I TURN OFF virus scanning for OUTGOING mails, my computer crashes ALL THE TIME. If I turn it on it happens intermittently as I explained and if I close altogether my antivirus the problem DOES NOT HAPPEN. At first I thought it may be the security suite program, but it also happened with Norton and it took me weeks before a realized what was happening and in the mean time I nagged Dell considering that it was a hardware problem. I looked into system manager and there are no conflicts and also I've scanned for virus, Trojans and malware thoroughly. In other words my computer is clean. Sincerely I don't know what to do and would appreciate advice. I'd appreciate your advice. Arturo |
#4
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Sending email crashes muy computer
"msnews.microsoft.com" wrote in message
I have a baffling problem. I have A Dell Dimension, 1meg Ram , 2 HD ( one 500mb/one 300mb) and use Bitdefender 9 pro security suite. As my email I use OE 6. Such a machine won't run OE6. Methinks your description is wrong. Windows version? -- Frank Saunders, MS-MVP OE Please respond in Newsgroup. Do not send email http://www.fjsmjs.com Protect your PC http://www.microsoft.com/security/protect/ |
#5
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Sending email crashes muy computer
Frank Saunders, MS-MVP OE wrote:
"msnews.microsoft.com" wrote in message I have a baffling problem. I have A Dell Dimension, 1meg Ram , 2 HD ( one 500mb/one 300mb) and use Bitdefender 9 pro security suite. As my email I use OE 6. Such a machine won't run OE6. Methinks your description is wrong. Windows version? From the OP's headers: Microsoft Outlook Express 6.00.2900.2670 Alias -- Use the "Reply to Sender" feature of your news reader program to email me. Utiliza "Responder al Remitente" para enviarme un mail. |
#6
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Sending email crashes muy computer
"Alias" wrote in message ... Frank Saunders, MS-MVP OE wrote: "msnews.microsoft.com" wrote in message I have a baffling problem. I have A Dell Dimension, 1meg Ram , 2 HD ( one 500mb/one 300mb) and use Bitdefender 9 pro security suite. As my email I use OE 6. Such a machine won't run OE6. Methinks your description is wrong. Windows version? From the OP's headers: Microsoft Outlook Express 6.00.2900.2670 Alias -- Use the "Reply to Sender" feature of your news reader program to email me. Utiliza "Responder al Remitente" para enviarme un mail. How is the OE version going to tell us the Windows version? -- Ron Sommer |
#7
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Sending email crashes muy computer
Ron Sommer wrote:
"Alias" wrote in message ... Frank Saunders, MS-MVP OE wrote: "msnews.microsoft.com" wrote in message I have a baffling problem. I have A Dell Dimension, 1meg Ram , 2 HD ( one 500mb/one 300mb) and use Bitdefender 9 pro security suite. As my email I use OE 6. Such a machine won't run OE6. Methinks your description is wrong. Windows version? From the OP's headers: Microsoft Outlook Express 6.00.2900.2670 Alias -- Use the "Reply to Sender" feature of your news reader program to email me. Utiliza "Responder al Remitente" para enviarme un mail. How is the OE version going to tell us the Windows version? It's not. I guess because it's Friday, reading comprehension is low. I was referring to Frank's statement: "Such a machine won't run OE6." Alias -- Use the "Reply to Sender" feature of your news reader program to email me. Utiliza "Responder al Remitente" para enviarme un mail. |
#8
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Sending email crashes muy computer
"Alias" wrote in message ... Ron Sommer wrote: "Alias" wrote in message ... Frank Saunders, MS-MVP OE wrote: "msnews.microsoft.com" wrote in message I have a baffling problem. I have A Dell Dimension, 1meg Ram , 2 HD ( one 500mb/one 300mb) and use Bitdefender 9 pro security suite. As my email I use OE 6. Such a machine won't run OE6. Methinks your description is wrong. Windows version? From the OP's headers: Microsoft Outlook Express 6.00.2900.2670 Alias -- Use the "Reply to Sender" feature of your news reader program to email me. Utiliza "Responder al Remitente" para enviarme un mail. How is the OE version going to tell us the Windows version? It's not. I guess because it's Friday, reading comprehension is low. I was referring to Frank's statement: "Such a machine won't run OE6." Alias -- Use the "Reply to Sender" feature of your news reader program to email me. Utiliza "Responder al Remitente" para enviarme un mail. I seriously doubt that arturo has a 500mb and a 300 mb drive. -- Ron Sommer |
#9
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Sending email crashes muy computer
Ron Sommer wrote:
"Alias" wrote in message ... Ron Sommer wrote: "Alias" wrote in message ... Frank Saunders, MS-MVP OE wrote: "msnews.microsoft.com" wrote in message I have a baffling problem. I have A Dell Dimension, 1meg Ram , 2 HD ( one 500mb/one 300mb) and use Bitdefender 9 pro security suite. As my email I use OE 6. Such a machine won't run OE6. Methinks your description is wrong. Windows version? From the OP's headers: Microsoft Outlook Express 6.00.2900.2670 Alias -- Use the "Reply to Sender" feature of your news reader program to email me. Utiliza "Responder al Remitente" para enviarme un mail. How is the OE version going to tell us the Windows version? It's not. I guess because it's Friday, reading comprehension is low. I was referring to Frank's statement: "Such a machine won't run OE6." Alias -- Use the "Reply to Sender" feature of your news reader program to email me. Utiliza "Responder al Remitente" para enviarme un mail. I seriously doubt that arturo has a 500mb and a 300 mb drive. Boy, you sure are into changing the subject, aren't you? Care to cover the first one first? I suspect that he meant GB, not MB. Alias -- Use the "Reply to Sender" feature of your news reader program to email me. Utiliza "Responder al Remitente" para enviarme un mail. |
#10
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Sending email crashes muy computer
"Ron Sommer" wrote in message
"Alias" wrote in message ... From the OP's headers: Microsoft Outlook Express 6.00.2900.2670 How is the OE version going to tell us the Windows version? 6.00.2900.2670 is only available o WinXP SP2, which also won't run on 1 MB of RAM. -- Frank Saunders, MS-MVP OE Please respond in Newsgroup. Do not send email http://www.fjsmjs.com Protect your PC http://www.microsoft.com/security/protect/ |
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