It all started two days ago when I opened OE and my inbox was completely
empty. I imported files from .dbx sources however all 2005 emails are gone.
Plus I've lost many of my emails in various OE folders, but not all folders,
only some. I've gone to the key websites for OE6, which discuss various
remedies. However, my problem seems to be different. The key OE help
websites say I'll find a corrupted file that perhaps isn't readable. They
discuss compacting the files. And some other remedies. However, when I
follow the various directions, there are no corrupted files to be found or
their size is so small they cannot house the number of emails I had in those
files originally. A couple of times, I clicked on a file, and the contents
just disappeared as the file opened, which would suggest corruption.
However, the file(s) in the Store folder is (are) empty or very small. The
emails must be somewhere, right? Virus scan doesn't show anything abnormal.
Thanks.

"JayGo" wrote in message
...
It all started two days ago when I opened OE and my inbox was completely
empty. I imported files from .dbx sources however all 2005 emails are
gone.
Plus I've lost many of my emails in various OE folders, but not all
folders,
only some. I've gone to the key websites for OE6, which discuss various
remedies. However, my problem seems to be different. The key OE help
websites say I'll find a corrupted file that perhaps isn't readable. They
discuss compacting the files. And some other remedies. However, when I
follow the various directions, there are no corrupted files to be found or
their size is so small they cannot house the number of emails I had in
those
files originally. A couple of times, I clicked on a file, and the
contents
just disappeared as the file opened, which would suggest corruption.
However, the file(s) in the Store folder is (are) empty or very small.
The
emails must be somewhere, right? Virus scan doesn't show anything
abnormal.
Thanks.


Before doing anything else, do a search for *.dbx and note the locations of
the files.
Also note if any have a (x) where x is a number with the filenames such as
Inbox(1).dbx

I would suggest creating a new Identity and set it as the default Identity
File | Identities | Add new Identity
Switch to it, set up the accounts, then File | Identities | Manage
Identities and set the new Identity as default.

post back with the results of the Search (do the search first) then create
the new Identity.

I did the search, created a new identity and imported the files...same files
as the main identity. Should I have done differently? Thanks.

"DGuess" wrote:

"JayGo" wrote in message
...
It all started two days ago when I opened OE and my inbox was completely
empty. I imported files from .dbx sources however all 2005 emails are
gone.
Plus I've lost many of my emails in various OE folders, but not all
folders,
only some. I've gone to the key websites for OE6, which discuss various
remedies. However, my problem seems to be different. The key OE help
websites say I'll find a corrupted file that perhaps isn't readable. They
discuss compacting the files. And some other remedies. However, when I
follow the various directions, there are no corrupted files to be found or
their size is so small they cannot house the number of emails I had in
those
files originally. A couple of times, I clicked on a file, and the
contents
just disappeared as the file opened, which would suggest corruption.
However, the file(s) in the Store folder is (are) empty or very small.
The
emails must be somewhere, right? Virus scan doesn't show anything
abnormal.
Thanks.


Before doing anything else, do a search for *.dbx and note the locations of
the files.
Also note if any have a (x) where x is a number with the filenames such as
Inbox(1).dbx

I would suggest creating a new Identity and set it as the default Identity
File | Identities | Add new Identity
Switch to it, set up the accounts, then File | Identities | Manage
Identities and set the new Identity as default.

post back with the results of the Search (do the search first) then create
the new Identity.

"JayGo" wrote in message
...
I did the search, created a new identity and imported the files...same
files
as the main identity. Should I have done differently? Thanks.



Well, you jumped ahead on the import. Did you see any Inbox.dbx and
Inbox(1).dbx file and similar for other mail folders?

Inbox(1).dbx would be the newer of the files as OE will put it in to replace
the Inbox.dbx. The Inbox.dbx would be the older one with the messages in it
that you will need to move to a temp folder to prepare for import.

You might also find a Inbox.dbt file as well.

That's the info I'm looking for.

"DGuess" wrote in message
...
"JayGo" wrote in message
...
I did the search, created a new identity and imported the files...same
files
as the main identity. Should I have done differently? Thanks.



Well, you jumped ahead on the import. Did you see any Inbox.dbx and
Inbox(1).dbx file and similar for other mail folders?

Inbox(1).dbx would be the newer of the files as OE will put it in to
replace the Inbox.dbx. The Inbox.dbx would be the older one with the
messages in it that you will need to move to a temp folder to prepare for
import.

You might also find a Inbox.dbt file as well.


I think when OE opens and when it finds a dbt file, it deletes it.

steve


That's the info I'm looking for.

The problem is the messages have been wiped out of the files (for whatever
reason) and you won't be able to recover them with programs that look at the
files, because they aren't in them anymore. See
www.oehelp.com/OETips.aspx#2 and 3, which are the most often encountered
causes for this corruption.

In some cases the corruption results in corrupt files and the messages can
often be recovered from them then (see point 4 on that page), but what
likely occured in your case is that the file got wiped for whatever reason.
There is a chance that the messages could still be on the disk clusters, and
if so, my DBXpress program (www.oehelp.com/DBXpress/) will analyze the
entire hard drive and find and recover them (its the only program that does
this). But if the disk clusters subsequently have been overwritten, the
messages are gone.

cheers,

steve

"JayGo" wrote in message
...
It all started two days ago when I opened OE and my inbox was completely
empty. I imported files from .dbx sources however all 2005 emails are
gone.
Plus I've lost many of my emails in various OE folders, but not all
folders,
only some. I've gone to the key websites for OE6, which discuss various
remedies. However, my problem seems to be different. The key OE help
websites say I'll find a corrupted file that perhaps isn't readable. They
discuss compacting the files. And some other remedies. However, when I
follow the various directions, there are no corrupted files to be found or
their size is so small they cannot house the number of emails I had in
those
files originally. A couple of times, I clicked on a file, and the
contents
just disappeared as the file opened, which would suggest corruption.
However, the file(s) in the Store folder is (are) empty or very small.
The
emails must be somewhere, right? Virus scan doesn't show anything
abnormal.
Thanks.

Steve,
I've seen your products. Do you think the $5 product will help? I'm on a
budget. What is the direct link for that?
J

"JayGo" wrote:

It all started two days ago when I opened OE and my inbox was completely
empty. I imported files from .dbx sources however all 2005 emails are gone.
Plus I've lost many of my emails in various OE folders, but not all folders,
only some. I've gone to the key websites for OE6, which discuss various
remedies. However, my problem seems to be different. The key OE help
websites say I'll find a corrupted file that perhaps isn't readable. They
discuss compacting the files. And some other remedies. However, when I
follow the various directions, there are no corrupted files to be found or
their size is so small they cannot house the number of emails I had in those
files originally. A couple of times, I clicked on a file, and the contents
just disappeared as the file opened, which would suggest corruption.
However, the file(s) in the Store folder is (are) empty or very small. The
emails must be somewhere, right? Virus scan doesn't show anything abnormal.
Thanks.

Hi JayGo,

Unfortunately, as I said previously, it appears that the messages no longer
in the files, so any program that attempts to retrieve the messages from
them is going to fail. At least that's the impression I get from your
description.

I think at this point the only thing that might help is DBXpress
(www.oehelp.com/DBXpress/) with its extract from disk feature. It will
analyze the hard drive disk clusters as opposed to what is just in the
files, and may be able to recover the messages.

Backup frequently in the future, as this sort of thing is happening more and
more to people.

cheers,

steve

"JayGo" wrote in message
...
Steve,
I've seen your products. Do you think the $5 product will help? I'm on a
budget. What is the direct link for that?
J

"JayGo" wrote:

It all started two days ago when I opened OE and my inbox was completely
empty. I imported files from .dbx sources however all 2005 emails are
gone.
Plus I've lost many of my emails in various OE folders, but not all
folders,
only some. I've gone to the key websites for OE6, which discuss various
remedies. However, my problem seems to be different. The key OE help
websites say I'll find a corrupted file that perhaps isn't readable.
They
discuss compacting the files. And some other remedies. However, when I
follow the various directions, there are no corrupted files to be found
or
their size is so small they cannot house the number of emails I had in
those
files originally. A couple of times, I clicked on a file, and the
contents
just disappeared as the file opened, which would suggest corruption.
However, the file(s) in the Store folder is (are) empty or very small.
The
emails must be somewhere, right? Virus scan doesn't show anything
abnormal.
Thanks.