Hello,

I have searched the posts but could not find a solution for my problem. Two
weeks ago I suddenly could no longer send email from Outlook Express. I use
Outlook Express to manage my Comcast and MSN email. Both simultaneously
stopped working. One account is on my desktop running Windows XP and the
other is on my notebook running Vista and Windows Mail. Both have outgoing
ports set for “25�. Did Microsoft change the outgoing port? Is there a way
around this? Below is the error message that I receive when trying to send
email.

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'MSN Mail', Server: 'smtp.live.com', Protocol: SMTP,
Port: 25, Secure(SSL): Yes, Socket Error: 10053, Error Number: 0x800CCC0F

Thank you for any suggestions.
-Curtis-

Your settings for the account are incorrect. See
http://groups.google.com/group/micro...cd9d3f44185057
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/

Curtis wrote:
Hello,

I have searched the posts but could not find a solution for my problem.
Two
weeks ago I suddenly could no longer send email from Outlook Express. I
use
Outlook Express to manage my Comcast and MSN email. Both simultaneously
stopped working. One account is on my desktop running Windows XP and the
other is on my notebook running Vista and Windows Mail. Both have outgoing
ports set for “25�. Did Microsoft change the outgoing port? Is there a
way around this? Below is the error message that I receive when trying to
send email.

Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Account: 'MSN Mail', Server: 'smtp.live.com', Protocol: SMTP,
Port: 25, Secure(SSL): Yes, Socket Error: 10053, Error Number: 0x800CCC0F

Thank you for any suggestions.
-Curtis-

Thanx PA Bear! I will give that a try. It's funny, My desktop was using these
same settings sucessfully ever since Microsoft switched to the "live" thing
and my notebook has been running these settings for six months.

Thanx again!
-Curtis-

"PA Bear" wrote:

Your settings for the account are incorrect. See
http://groups.google.com/group/micro...cd9d3f44185057
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/

Curtis wrote:
Hello,

I have searched the posts but could not find a solution for my problem.
Two
weeks ago I suddenly could no longer send email from Outlook Express. I
use
Outlook Express to manage my Comcast and MSN email. Both simultaneously
stopped working. One account is on my desktop running Windows XP and the
other is on my notebook running Vista and Windows Mail. Both have outgoing
ports set for “25�. Did Microsoft change the outgoing port? Is there a
way around this? Below is the error message that I receive when trying to
send email.

Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Account: 'MSN Mail', Server: 'smtp.live.com', Protocol: SMTP,
Port: 25, Secure(SSL): Yes, Socket Error: 10053, Error Number: 0x800CCC0F

Thank you for any suggestions.
-Curtis-

"Curtis" wrote in message
...
Hello,

I have searched the posts but could not find a solution for my problem.
Two
weeks ago I suddenly could no longer send email from Outlook Express. I
use
Outlook Express to manage my Comcast and MSN email. Both simultaneously
stopped working. One account is on my desktop running Windows XP and the
other is on my notebook running Vista and Windows Mail. Both have outgoing
ports set for “25�. Did Microsoft change the outgoing port? Is there a way
around this? Below is the error message that I receive when trying to send
email.

Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Account: 'MSN Mail', Server: 'smtp.live.com', Protocol: SMTP,
Port: 25, Secure(SSL): Yes, Socket Error: 10053, Error Number: 0x800CCC0F

Thank you for any suggestions.
-Curtis-


Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not send email

Hello Frank,

I will shut off my email scanning and see if that works. Any idea why these
settings worked for at least six months and now they don't?

Thank you for the quick reply!
-Curtis-

"Frank Saunders MS-MVP IE,OE/WM" wrote:

"Curtis" wrote in message
...
Hello,

I have searched the posts but could not find a solution for my problem.
Two
weeks ago I suddenly could no longer send email from Outlook Express. I
use
Outlook Express to manage my Comcast and MSN email. Both simultaneously
stopped working. One account is on my desktop running Windows XP and the
other is on my notebook running Vista and Windows Mail. Both have outgoing
ports set for “25�. Did Microsoft change the outgoing port? Is there a way
around this? Below is the error message that I receive when trying to send
email.

Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Account: 'MSN Mail', Server: 'smtp.live.com', Protocol: SMTP,
Port: 25, Secure(SSL): Yes, Socket Error: 10053, Error Number: 0x800CCC0F

Thank you for any suggestions.
-Curtis-


Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not send email

It may have been a new update to the AV or it just may have taken that long
before you get an email that triggered the problem.

"Curtis" wrote in message
...

I will shut off my email scanning and see if that works. Any idea why
these
settings worked for at least six months and now they don't?

"Frank Saunders MS-MVP IE,OE/WM" wrote:

"Curtis" wrote in message
...

Two
weeks ago I suddenly could no longer send email from Outlook Express. I
use
Outlook Express to manage my Comcast and MSN email. Both simultaneously
stopped working. One account is on my desktop running Windows XP and
the
other is on my notebook running Vista and Windows Mail. Both have
outgoing
ports set for “25�. Did Microsoft change the outgoing port? Is there a
way
around this? Below is the error message that I receive when trying to
send
email.

Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Account: 'MSN Mail', Server: 'smtp.live.com', Protocol:
SMTP,
Port: 25, Secure(SSL): Yes, Socket Error: 10053, Error Number:
0x800CCC0F

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled.

Hello,

I was up ‘til the wee hours of the morning trying all of your suggestions. I
backed my computer up before experimenting so that I could restore my system
in the event of a problem.

I totally uninstalled Norton 360 and all email scanning software. I also
reconfigured my POP3 settings. Unfortunately I am still unable to send email
via Outlook Express.

On May 10th 2007 I had reconfigured my MSN email account to the new “live�
settings as per a Microsoft tech. These settings worked flawlessly until two
weeks ago. Odd eh…?

Below are the instructions that the Microsoft tech had sent me:

To reconfigure your MSN POP3 account in Outlook Express:

1. Start Outlook Express.
2. On the 'Tools' menu, click 'Accounts', and then click the
'Mail' tab.
3. Click 'Add', and then click 'Mail'.
4. Type your display name, and then click 'Next'.
5. In the 'E-mail Address' box, type your complete e-mail address
(ex: )
6. Select the POP3 server option. Use the following server
information:

In the Incoming Mail Server (POP3) box, type:
pop3.live.com
In the Outgoing Mail Server (SMTP) box, type:
smtp.live.com

7. Click 'Next'.
8. In the 'User Name' box, type your complete e-mail address. (ex:
)
9. In the 'Password' box, type your account password.
10. Click 'Next', and then click 'Finish'.
11. You will be brought back to the Internet Accounts window. Make
sure the account that you just set up is highlighted then click on
'Properties'
12. Under 'Servers' tab, check 'My Server Requires Authentication'
13. Click the 'Advanced' tab. Under Server Port numbers, select
'This server requires an encrypted connection (SSL) under Incoming and
Outgoing mail'.
14. Make sure that the Incoming mail port is set to 995 and
Outgoing mail port is set to 25.
15. Click 'Ok', then 'Close'.

You have now completely set up an MSN e-mail account. To retrieve your
e-mail messages you must be connected to the Internet. If you are already
connected, please click on the Send/Receive button.

These are the settings that I am still using.

Computers are so much fun aren’t they? ; )

Thank you!
-Curtis-

X-post to MSN Discussion

Thread history:
http://groups.google.com/group/micro...3d889c031b5111

Are you an MSN Premium or Hotmail Plus subscriber?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/

Curtis wrote:
Hello,

I was up ‘til the wee hours of the morning trying all of your
suggestions. I backed my computer up before experimenting so that I could
restore my system in the event of a problem.

I totally uninstalled Norton 360 and all email scanning software. I also
reconfigured my POP3 settings. Unfortunately I am still unable to send
email
via Outlook Express.

On May 10th 2007 I had reconfigured my MSN email account to the new
“live� settings as per a Microsoft tech. These settings worked
flawlessly until two weeks ago. Odd eh…?

Below are the instructions that the Microsoft tech had sent me:

To reconfigure your MSN POP3 account in Outlook Express:

1. Start Outlook Express.
2. On the 'Tools' menu, click 'Accounts', and then click the
'Mail' tab.
3. Click 'Add', and then click 'Mail'.
4. Type your display name, and then click 'Next'.
5. In the 'E-mail Address' box, type your complete e-mail address
(ex: )
6. Select the POP3 server option. Use the following server
information:

In the Incoming Mail Server (POP3) box, type:
pop3.live.com
In the Outgoing Mail Server (SMTP) box, type:
smtp.live.com

7. Click 'Next'.
8. In the 'User Name' box, type your complete e-mail address.
(ex:
)
9. In the 'Password' box, type your account password.
10. Click 'Next', and then click 'Finish'.
11. You will be brought back to the Internet Accounts window.
Make
sure the account that you just set up is highlighted then click on
'Properties'
12. Under 'Servers' tab, check 'My Server Requires
Authentication'
13. Click the 'Advanced' tab. Under Server Port numbers, select
'This server requires an encrypted connection (SSL) under Incoming and
Outgoing mail'.
14. Make sure that the Incoming mail port is set to 995 and
Outgoing mail port is set to 25.
15. Click 'Ok', then 'Close'.

You have now completely set up an MSN e-mail account. To retrieve your
e-mail messages you must be connected to the Internet. If you are already
connected, please click on the Send/Receive button.

These are the settings that I am still using.

Computers are so much fun aren’t they? ; )

Thank you!
-Curtis-